Audika - Canterbury Stour Street Avis 

I received fantastic service at my wax removal appointment today!
The lady who greeted me at the door was lovely and Jane (the ear care practitioner) was wonderful too. The whole procedure was explained thoroughly to me by Jane and she made me feel very comfortable during the removal. I was also given a hearing screening afterwards to make sure my hearing was all ok.
I would thoroughly recommend using this company, in my opinion it is well worth the money! I'll be telling all my friends and family to come here in the future!

My experience at Hidden Hearing couldn't have been better. Walked in to be greeted by a lovely polite receptionist, shown to the waiting room, and was then seen by Jane for my ear wax removal treatment. Jane was super professional, a very calming presence reassured me of what was about to happen, and checked in with me throughout that I was okay and comfortable. I can't recommend this establishment enough, If I ever require wax removal again, Hidden Hearing in Canterbury will be my first call.

At Canterbury branch the receptionist was really friendly and fitted me in with an appointment with Jane Kershaw the same day for microsuction. Jane was a real expert and explained at all stages what she was doing. She gave me a further appointment to complete the suction of some stubborn wax. Nothing was too much trouble for her.

Have been getting hearing loss in the last few months, eventually went ahead and booked an appointment here. Extremely nice receptionist and specialist. Explained in detail all I was about to have done, honestly didn’t think it was unpleasant at all, and Jane definitely spent plenty of time digging in and getting all the ear wax removed, and also explained how I should keep looking after them and what to use.

Couldn’t be happier if the service!

Am using Hidden Hearing to have impressions made for ear defenders. I was advised I had a build up of wax which needed removing before getting this done for best fitment. Having had wax removal with suction done only once before and was a bad experience I was a little dubious. But Jane Kershaw was absolutely fantastic. Ran through the whole process took video before and after and was a great result with nonpain at all. Could not recommend the Canterbury Hidden Hearing branch enough.

Had both ears treated, full of wax.
Incredibly proffesional and supportive, could not been better service.
Was treated by Jane, thank you so much.

First time I have been to hidden hearing at Canterbury. My practitioner was Jane. Lovely and friendly, really knowledgable and put me at ease. She explained the procedure really clearly and at every stage she checked I was okay and updated me on what she was doing. Very positive experience. Highly recommend.

Excellent service and carried out with experience, knowledge and friendliness.

Jane Kershaw was very professional and kind. Also very informative. I felt at ease all the way through my treatment and my ears feel so much better. Thank You Jane

I had wax removed by micro suction at Stour Street Canterbury as it was impossible to get an appointment elsewhere. I got the appointment within the month as opposed to three months.
The place was welcoming and friendly and warm and Jane who did the treatment was professional and courteous and explained all the procedures extensively.
The equipment was very up to date and before and after photos were astonishing.
A good service and I would definitely use HH again.

I was delighted with the professional and friendly service I received and was left with a clear picture of my hearing and likely long term needs - as well as some tips on looking after my ears.

I was pleased with the review amd the young lady I saw was excellent.
Robbie

While previously I have had great experiences with the company this time I can't say the same.
The person lost part of my aid then told me 'oh you don't really need it ' making them uncomfortable. She didn't really listen to my issues and spent more time talking to my husband than me.