Audika - Hull Avis 

Found Mandy very helpful in describing, in layman’s terms, what was happening during the process.

My original appointment was scheduled in London, where I used to live, but in the intervening year I moved to Yorkshire. When I got the reminder for my appointment, I found extraordinarily simple to change the location, and was delighted to meet Ben, in the Hull Clinic. He was charming and delightful from the start, made me a great coffee, whilst I waited, not for long though. He took me through to the consulting room and was very articulate, knew what he was talking about, made me feel at ease, listened to my thoughts and suggested various tweaks without being patronising or assuming I’d want to make them. I found him engaging and engaged and would recommend him without hesitation.

I received several reminders as my appointment date drew near.
My wife and I were seen bang on time and we were immediately offered tea or coffee.
The actual review procedure was thorough and conducted in a very professional manner throughout with the audiologist listening to my concerns and offering advice, which I was pleased to accept.
The whole experience could not have been bettered for me and I left feeling that I had been a valued customer.

Lovely people great service totally recommended john

Just to clarify, I visited the Hull branch. I was greeted the first wax removal appointment as soon as I sat down to wait. I appreciated that a lot. The receptionist, I didn’t catch her name, was very funny and bright! We joked about me not getting my head round the butron to exit, then I pushed the wrong door that was a pull! Oops. She as lovely. Mandy the ‘ear specialist’? ,I don’t know if that’s their role! Greater me warmly and invited me in to the private room. She explained thoroughly and clearly the procedure. Throughout, we were talking she helped me feel safe and I felt straight away like I was in good care! She was very careful and gentle when either holding my ear or head. She could only get half of the wax out on the day so she kindly invited me back to another appointment 2 weeks later. Turns out the spray she gave me worked! I went this morning for my 2nd appointment to remove the wax, but I didn’t need any removing. 😊 what they give you really does work, don’t see that every day! I did tell Mandy I might block my ear again just to see her again, she’s so pretty and has a great smile I must say (Hi Mandy).
If I do have a problem I know where to go! It was £50, 2nd appointment free and it’s cheaper than the others! Will definitely be back if I have another problem.
10 out of 5 **********

Had earwax removal by Mandy. The service and care she provided was exceptional. I would highly recommend her to anyone.

Rang for a appointment for wax removal at hull branch got in the same day ,very professional from reception to having procedure done. Mandy took me through every step she was going to go through put me at ease and painless would highly recommend them ,will definitely use them again . Thanks Michael Taylor.

Friendly and professional. Unlike many GPs he gave me his full attention and advice. There was no rush so I felt relaxed. One couldn't ask for more.

Very helpful staff and Mandy from Hull was brilliant, will definitely use them again

The young man was very thorough professional and polite. He gave a very good service

Mandy was really friendly and made me feel at ease. I would definitely recommend her to anyone that needs ear wax removal. And also gives aftercare advice.

I used Mandy in Hull for my ear wax removal, absolutely spot on she was, highly recommended and would definitely use her again 👍👍

Your representative was very relaxed, open, informed and helpful and did not press us in any way, giving us the facts and letting us chose. We would be happy to do business with your company in the future.

Mandy (Hull) de-waxed my ears on Tuesday 3 June. Highly professional and brilliant resulg

Attended for an annual hearing review today.
Grace on reception was polite and attentive as always.
Ben is extremely professional and makes you feel very at ease. Explains the process and shares the results. They are both an asset to Hidden Hearing.
All in all an enjoyable experience. Thank you. Regards Mark.

Rosie Edmond provided second-to-none customer service. I would unreservedly recommend Hidden Hearing based solely on my experience with her.

Went to the Hull branch- saw Ben, he was friendly- explained everything really well. They were no rushing and I’m really happy with the service!
Would recommend to go here if needing a hearing test!

I attended my ear syringing appointment a bit anxious but I needed not to have worried.The health professional Mandy was very reassuring and made me feel at ease. Would highly recommend this company and the staff.Gary Campion .

Lovely staff, very thorough hearing test. Everything was explained to me.

Very knowledgeable staff, pleasant and helpful.
On time