Audika - Ipswich Avis 

I arrived with a dysfunctional hearing aid which was very quickly sorted. The whole visit and test was handled in most understanding and proffessional manner.

I have recently had two appointments at Hidden Hearing in Ipswich. The experience in both has been very, very good. Ear wax removal performed by Debbie was entirely comfortable, and Andrew's thoroughness in checking my hearing was, as usual, very welcome.

Appointment made by telephone and confirmed by e mail for 1.30 pm. However consultant and Manager did not arrive until 2.00 pm which was the time they had been given. I had also been asked to have a carer with me. As the meeting was late she had to leave before it was over so her time was wasted.

Consultant was very thorough and apologised for being late.

Good service with helpful and caring staff

The staff
Are very very helpful and extremely supportive with the professional help that they provide

Kayleigh was great, helpful, prompt , organised and also most helpful with a last minute change

Care and attention given was great, I was able to ask any questions I had, I was given a lot of information, I have worn hearing aids since the late 1990 and this was the best experience possible and I will continuing dealing with this company.

A new experience for me. The clear explanation as I was introduced to my new situation

Very efficient communication, clear explanation of consultation process and ear test very professionally carried out.

Debbie was the lady removing the ear wax.
She was as gentle as she could be, obviously enjoyed her job

Had ear wax removal. So thorough, explained everything. Such a friendly, caring service.

Straight forward advice and easy appointment for wax removal before rescheduled full hearing test

I can only praise hidden hearing enough, especially Tom Stebbing who was my main source of contact
Hearing aids excellent but because l have tinnitus and vertigo they tended to over simulate sounds
So disappointed as to hear at such a great level was wonderful , but my vertigo increased so l had to return them within the 60 day’s agreement, very prompt refund with excellent support and understanding from Tom.

Hidden Hearing Company is professional and I recommend with pleasure

First time we have experienced a hearing test. Thorough, professional testing.
Able to try hearing aids, with follow up appointments to gain maximum impact.

Fantastic service, helpful and caring to suit your personal needs.

seen on time. man who did the test was polite, professional and knowledgeable

I have had my hearing aids for 4 years now, but the level of service and care is still as good as day 1. I was allowed to try the latest models with no obligation and absolutely no pressure to buy.

Andrew was helpful, patient and knowledgeable

Very friendly and efficient service. I’m always given plenty of time and never feel rushed.