Audika - Kingston Upon Thames - Eden Street Avis 

Thank you to the entire Audika team for the life-changing experience!
Got a new Oticon Reveal 1 MiniRite for my mom. Honestly, none of us expected that it would improve her quality of life so much! "It feels like if you were on crutches and suddenly started running again," said Mom. 
Tom Leech is a gifted professional that Audika should feel lucky to have on their team. He is not only attentive and knowledgeable, but also very empathetic, and he made great contact with my elderly mom despite the language barrier.
It wasn't just buying off the shelf; it was precise diagnostics in the first visit, and then another hour or so to do all the fittings, trying out different domes and dynamics, and finally the fine-tuning a couple of days later. 
The care and attention my mom received is priceless. Now she can hear with both ears, enjoys the chirping of birds, can speak in a crowd of people, and even her phone is directly connected to the hearing aid device.
Thank you, Audika!

I first went to Hidden Hearing (Audika now) nearly 20 years ago where I met Tom. Since then I have had wonderful service from the whole team, but especially from him. I thoroughly recommend the Kingston branch.

Excellent experience both in terms of the most suitable device that I needed for my hearing impediment and follow up aftercare.
I would highly recommend the Kingston upon Thames branch

Good service, efficient and pleasant.

The friendliest and most efficient place in kingston

It was a very pleasant experience, I found Tom Leech the audiologist extremely helpful.

Efficient staff. Cheerful service.

Outstanding professional advice, always given promptly and with great understanding. Also, great friendship and courtesy from all the lovely Kingston team. We are very fortunate to have them.

AUDIKA are very good at:
1. Post-sales support, always reminding me in good time for hearing reviews.
2. Thorough hearing tests d we’d itch audiograph plots.
3. Never ‘over-sell or pushy’ in trying to upgrade me to the next generation product.
4. Very knowledgeable in the physiology of poor hearing.
5. Staff always polite, pleasant and helpful.

Friendly, helpful, clear explanation of the situation.

Dee was lovely- calm and easy going and did a great job, she also explained clearly what was going on and gave me info about looking after my ears . I enjoyed my visit x

Very good Instant attention
Great result

I decided to make the journey from Brentford to Kingston to have my hearing tested and was pleased when I did because it was a pleasant experience. Greeted by a very friendly receptionist who came to hold the door for me as I'm using a crutch. The experience with the team was pleasant and they sorted my hearing out very efficiently. I am very happy with my hearing aids and will continue with "Audika" into the future.

Tom was very thorough and helpful throughout the appointment and assisted me in choosing my upgraded hearing aids which I am very happy with as my hearing is much improved.

Friendly welcome from staff.
Knowledgable consultants.
Listened for any probs.
Hearing test as last year.
Excellent service as ever.

Punctual, well structured, efficient and knowledgeable

Excellent advice and personal service

Very friendly put me at ease during the tests

I see Dee for ear wax removing. She is very nice and efficient. I’m pleased with the service offered.

The receptionist was friendly and welcoming. Then Dee dealt with my father, who was very anxious, in a calm, unhurried manner which put him at his ease. Her whole approach was professional and reassuring but above all kind - this is something that as a nurse of 35 years that I value most highly in a healthcare encounter, so grateful thanks to her.