Audika - Lichfield Avis 

Tony was very clear explaining my hearing problems and the aids and help that could be provided.

The gentleman at Hidden Hearing Lichfield who checked my hearing was endlessly pleasant and patient. He explained i did not need hearing aids but i did have genuine problems with my hearing. In part this was familial and in part due to sinus problems casing further problems in my middle ear.

I did not come away feeling i had wasted his time. Now i know what the problem is. I can explain why i am have difficulty hearing in some circumstances; and mire importantly i can explain to my family when i sometimes miss what they are saying to me

Thank you so much

I took my very reluctant dad to have a hearing test and Tony who we seen at Lichfield put dad at ease immediately.
Thoroughly explained everything to myself and dad.
Fantastic service !!
Thank you again Tony

Tracey Vaughan and the team at Hidden Hearing were efficient and professional.
Dealt with promptly and painlessly without issue.

Very professional and informative. Didn't feel pressurised at all. Friendly approach and included my daughter throughout. Left alone to discuss our options and expenditure.

Excellent service from Tracy Vaughan. Had some stubborn wax removed. Great result.

Polite, helpful efficient and reassuring.

Great to have home visit assessment, Charlie Parker was great,very knowledgeable, efficient, put me at ease with test, and advice that was helpful, did get hearing aid.backup service great

The young lady showed compassion and respect from the beginning of my appointment to the end making me feel respected and taking care to make sure I understood everything she said

The appointment was simple and quick to book. Lovely surroundings and a good welcome. The practioner, Tracy Vaughn, was so kind and patient with my elderly father. She explained everything at each step and carried out the procedure carefully throughout.

Very friendly and efficient...explained things in detail and answered my questions in detail.

Excellent service. Highly knowledgeable, polite and explained everything. Not pushy to get me to buy products just wanted me to think first what was best. Explained all the options.

On time and courteous. He explained the the findings of the test and was able to explain everything in lay=mans terms.

Right on time ! Nice friendly and patient with a 96 year old 😁

My initial review was 5 star but I have had to down it as my ear hasn’t been right since having the micro suction procedure. I could hear better before the procedure. She had difficulty removing the wax and it was a little painful. Kept putting oil in my ear, then tried warm water flush to break it dow as it was stubborn. I was told she should have left it and told me to continue to put olive oil in my ear for another week. So I will be returning at some point to find out what damage has been done😢

I had a large quantity of old hard Ear Wax successfully removed by Tracey Vaughan at Hidden Hearing in Lichfield. Tracy was very very good, she explained the procedure in depth and carried it out excellently. I would thoroughly recommend Hidden Hearing for wax removal I am returning for a Hearing test next week but following the wax removal it has I.proved somewhat.

Had an appointment for ear suction at Hidden Hearing in Lichfield.
The staff were very professional and friendly.
The service I received by Tracy Vaughan was excellent. She explained the procedure and what to expect. A total success.

All the staff at Hidden Hearing Lichfield are so pleasant. Tracy who did my wax removal is so lovely and certainly makes you relax. She is very good at what she does and explains everything to you all the way through. I would have no hesitation in recommending them to anyone.