Audika - Lichfield Avis 

173
TrustScore 4.5 sur 5

4,7

18 Bore Street, WS13 6LL LICHFIELD, Staffordshire, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff are very friendly,cheerful and helpful.My hearing test procedures and results were clearly explained and I was put at ease.You do not feel as if you are being rushed and are encouraged to as... Voir plus

Noté 5 sur 5 étoiles

Earlier today my mom had a home visit review appointment with Poojah Gupta. Poojah had phoned ahead to let us know she was on the way, which was very reassuring. Poojah is very personable; it... Voir plus

Noté 5 sur 5 étoiles

I’ve just had my first appointment with Tracy Vaughan at Hidden Hearing. I’m 52 & had wax removed from my ears several times before in different places. Tracy by far the most professional , informativ... Voir plus

Noté 5 sur 5 étoiles

Had the best experience. Was seen by a gentleman who had 36 years experience and experience counts for everything! He was patient kind and caring even when I got upset at finding out I had hearing dam... Voir plus



Coordonnées de contact

  • 18 Bore Street, WS13 6LL, LICHFIELD, Staffordshire, Royaume-Uni

  • 01543 262200

4,7

Excellent

TrustScore 4.5 sur 5

173 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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4,7

Tous les avis

(173)

4 807 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Had a hearing test review after 3…

Had a hearing test review after 3 years. Felt that the focus was on selling me more hearing aids!!!!

1 avril 2025
Logo de Audika - Lichfield

Réponse de Audika - Lichfield

Good afternoon,
Thank you for your review, we are sorry to hear that this was how you felt regarding your recent test review.
We have forwarded your review to our Area Manager to investigate. If you would like to discuss further please contact our Customer Services Team on 01622 775191/ 0800 740 8796 or if you prefer email, you can contact us on contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd.

Noté 5 sur 5 étoiles

As always excellent service from the…

As always excellent service from the team at the Lichfield clinic. Hearing test was thorough and explanation regards my personal hearing loss was explained in simple terms. A further complication was discovered and assistance was provided to see a specialist consultant.

19 mars 2025
Noté 5 sur 5 étoiles

Thank you

Thank you to both Tracey & Tony for fitting me in so quickly, after my sudden hearing loss and tinnitus came on today. I always feel like I’m in such good hands and well looked after with the Hidden Hearing team. Thank you all.

24 février 2025
Avis spontané
Logo de Audika - Lichfield

Réponse de Audika - Lichfield

Thank you for taking the time to share your appreciation of our Lichfield team. We look forward to seeing you for your next appointment.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Noté 3 sur 5 étoiles

Felt i was put under pressure to get…

Felt i was put under pressure to get some new hearing aids after paying over £3000 only a couple of years ago

27 novembre 2024
Logo de Audika - Lichfield

Réponse de Audika - Lichfield

Thank you for your review. We are sorry to hear that you felt pressurised into purchasing some new hearing aids, that is certainly not our intention. We are grateful for your feedback which we will pass onto our area team. However, with the information provided here we are unable to allocate your record.
if you would like to discuss further we would be grateful if you could contact our customer services team on 0800 740 8796 who will be happy to help. If you prefer to email, you can contact us on
contact@hiddenhearing.co.uk
Kind Regards
Customer Services - Hidden Hearing Ltd

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Charlotte was very helpful and informative from start to finish.i have only good things to say about hidden hearing and wouldn't hesitate to recommend their service.

20 novembre 2024
Noté 1 sur 5 étoiles

Avoid

I attended for a "hearing test" which consisted of the "specialist" whispering a few words and stated that my hearing needed attention because I hadn't heard the words correctly!!! Then told it would cost over £3900 to have new aids which would be for a "lifetime". Looking at reviews they are only covered for 3 years. Complete rip off merchants. Going to Boots or Specsavers for a more genuine test

8 octobre 2024
Avis spontané
Logo de Audika - Lichfield

Réponse de Audika - Lichfield

Dear Mr Yeomans,

Thank you for your review.

It was a pleasure to talk to you today - thank you for taking our call. We wish you the very best of luck on your journey going forward.

Kind Regards,

Customer Services
Hidden Hearing Ltd

Noté 5 sur 5 étoiles

A really good experience …

The gentleman at Hidden Hearing Lichfield who checked my hearing was endlessly pleasant and patient. He explained i did not need hearing aids but i did have genuine problems with my hearing. In part this was familial and in part due to sinus problems casing further problems in my middle ear.

I did not come away feeling i had wasted his time. Now i know what the problem is. I can explain why i am have difficulty hearing in some circumstances; and mire importantly i can explain to my family when i sometimes miss what they are saying to me

Thank you so much

31 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Reluctant dad

I took my very reluctant dad to have a hearing test and Tony who we seen at Lichfield put dad at ease immediately.
Thoroughly explained everything to myself and dad.
Fantastic service !!
Thank you again Tony

17 juillet 2024
Noté 5 sur 5 étoiles

Careful and considerate

The appointment was simple and quick to book. Lovely surroundings and a good welcome. The practioner, Tracy Vaughn, was so kind and patient with my elderly father. She explained everything at each step and carried out the procedure carefully throughout.

3 avril 2024

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