Audika - Shrewsbury Avis 

If I could sing, I’d be singing to the world about my incredible experience with this company. I came to them after my hearing loss started to really affect my quality of life…not to mention frustrate my family to the point that it began to affect my relationship with them. I didn’t know how bad it actually was until the thorough, revealing assessment! Molly was my initial contact, and she was terrific. She advised me to bring family members along for the (free) assessment, and I’m so glad she did. We were all treated with the utmost respect throughout. They were as astounded as I was at the degree I was suffering. Adrian explained so much to us all about the process, the outcome, and the ultimate dramatic transformation I could expect. It exceeded my expectations and I can say without doubt that I have my life back! Don’t put it off. If you suspect you suffer from hearing loss and you think ‘it’s okay’…it probably isn’t.

Warm and friendly welcome by the Receptionist and the Audiologist who remembered both our names since we were last there 6 months ago.

Extremely professional and friendly advice and testing.

Alister who did the annual assessment was extremely thorough & professional, even going out to his car to get some new plastic cups for me as I had run out

Went to Hidden Hearing in Shrewsbury to have ear wax removal. Georgina dealt with this for me and I found her very helpful and explained the procedure fully. Very reassuring if you are unsure of what is involved. Very quick procedure and was very happy with everything. Thank you Georgina, lovely to meet and have dealt with you.

Customer service brilliant

Easy to find and five minutes walk from Frankwell car park. I managed to get a cancellation within 24 hrs of asking.
Attended to by Georgina Bennett who was welcoming and friendly. A thorough risk assessment was easily digested. The procedure of ear wax removal was quick and easy.
Georgina is a star and has fantastic people skills. Great value at £50.

Very polite and welcoming, personal greeting and service. Adrian made a thorough assessment and was very patient in clearly explaining how my new hearing aids worked, fitting them, linking them to the app and showing me how to use them. I would strongly recommend this service to others.

The staff were very friendly and welcoming. A thoroughly professional operation.

Visited Hidden Hearing in Shrewsbury today to collect my hearing aid following replacement of the battery. Usual friendly and excellent service from Adrian and his staff.

Had a wonderful experience with hidden hearing.
Tests where in depth and where explained.
Would recommend them

Went for my hearing test today, which was carried out by Sameer in the Shrewsbury branch.
Sameer was helpful, professional and patient, explaining every part of the hearing test, and taking the extra time to answer any questions I had, and to explain what my best options for moving forward.
Thank you Sameer and Hidden Hearing for your excellent customer service and thorough hearing test.
Definitely recommend going here for your hearing test or hearing aid.

Every thing, 1st class, very proffessional, staff brilliant,
what more can i say, give staff a pat on the back!
customer service also brilliant.

Good experience and very knowledgeable staff as you would hope for. Impressive that the hearing test is free. Excellent and thorough insight into my hearing, followed by a concise course of action. No pressure sales. Thank you Adrian and staff.

She was professional and very nice.

Very professional, courteous and considered. The specialist was there to check/review my hearing properly without "selling". I thoroughly recommend Hidden Hearing

I'm posting this on behalf of my mum ...A huge thank you to ade and Molly Shrewsbury branch ,mum has substantial hearing loss and ade has got hearing aids so she can hear ,nothing was too much trouble, totally honest and professional and it was wonderful to see her hearing different sounds ...I cannot thank them enough...mum is delighted as her hearing aids are comfortable to wear and most importantly she can hear ....they have been fantastic and we can't thank them enough.. excellent service

Professional and thorough testing. Friendly and knowledgeable staff.

My 103 year-old mum has been a client for a number of years now and we have always had super friendly, efficient and considerate service from Walter, who visits mum in her care home, and Molly in the office, who does a great job of coordinating visits. Recently mum lost a hearing aid but the proactive response replaced it quickly under her insurance policy. We’re very glad we found Hidden Hearing - thank you!