Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolutely jokers, from customer service to installation. Left my vehicle covered in oil when the mechanic forgot to put the oil cap back on, tried to hide his mess but wiping it everywhere, DPF cl... Voir plus

Noté 5 sur 5 étoiles

I needed my dpf cleaning asap and Auto Assist dealt with my request promptly. The following day Luke turned up and done a full diagnostic test and changed a dpf sensor and done a full clean. He expla... Voir plus

Noté 5 sur 5 étoiles

Communication was excellent and it was easy to book online until I couldn't remember my card code so I called and explained what I needed and they were very accommodating. The technician Lewis was gre... Voir plus

Noté 5 sur 5 étoiles

Great experience. Booked online but got a call offering an earlier slot, I couldn’t make it but offered the next best appointment for me. Great communication on timing for appointments and when to ex... Voir plus

À propos de l'entreprise

  1. Équipement de réparation automobile

Écrit par l'entreprise

Fleet Management, Mobile Assistance, Automotive Mobile Repair


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

411 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service and friendly staff

Craig came out to clean and check my DPF, was friendly and very informative, was great talking to him and he did a fantastic job sorting the car, couldn't have asked for better

8 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from the fitter

Excellent service from the fitter. Arrived on time diagnostic test showed dpf sensor fault he went and got part and did a dpf clean and left me additive to put in diesel tank when it was down to 1/4 tank. All sorted now. Would highly recommend

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very happy

Craig at Auto Assist came out on time, very quickly after the issue was highlighted and he found the issue we had and fixed it. I bombarded him with questions which he happily answered! He said to call him if I have any further questions or concerns. Very happy.

27 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Positive review

Lewis rang my father (Abdul Said) this morning and came on time whilst doing the job very well.

He checked the car and diagnosed the problem immediately and cleaned the DPF so that the car was back to normal.

I highly recommend to use this company

26 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Craig the mechanic was very helpful

Craig the mechanic was very helpful. He explained in detail the problem l was having with my Jaguar F Pace.
He told me I don’t need a Premium DPF clean service instead a Trade Clean was sufficient saving me £80

22 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very impressed with Craig.

Very impressed with Craig.
Very professional & polite.
Adblue malfunction.
Highy recommended rather than going to main dealership.

20 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service From Auto Assist Group

I had a yellow triangle warning for the DPF that turned red within 20 minutes and sent my car into limp mode. After finding Auto Assist Group online, I managed to book an appointment within just two working days.

I opted for their premium clean (priced at £429) plus an oil and filter change. Customer service was polite, friendly and really helpful from the start. The technician, Declan, came out to my property and was brilliant — he clearly explained what had happened, what he was doing to fix it, and even shared some useful tips on how to look after my car going forward.
Overall, the service I received was smooth, professional and reassuring — excellent value for what I got. I’d definitely recommend Auto Assist Group to anyone needing reliable mobile diagnostics or DPF help.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Faulty DPF

The technian arrived at the time he'd agreed.
Examined the car, located the problem.
After he finished he explained what fault entailed and advised me to take it to a diesel specialist to replace the faulty part as it's still under warranty.
The car is running ok now.

18 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Matter sensor replaced

Craig was polite, great at his job done the job in continuous rain been driving car last four days no problems 😁 I would recommend this company to anyone mark's out of 10 I give them 10, keep up the good work 👍, Paul

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

DPF Cleaning service

Very easy to book paid initial deposit and came out 3 days later at our own convenience, was very thorough and very competent at the work completed!

6 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Home visit to clean DPF and replace Sensor

Booking availability was fairly fast, and the communication from the company was very good. Adam, the DPF guy was very knowledgeable, very helpful and knew exactly what to do to get the job done quickly. 2nd time I’ve used this company (and Adam), and both times the DPF issues have been resolved. The service isn’t cheap, but it’s cheaper than a new DPF and easier and faster than doing it yourself.

16 octobre 2025
Avis spontané

L’expérience Trustpilot

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