Auto Europe LLC Avis 

HIGHLY RECOMMENDED!!!
Competitive and reasonable options on prices!
Easy to maneuvre website.
Great options of car hire companies.
Great Customer Service not only in my home country but around EU zone.

easy efficient experiece. good price point

Hire company was Drivalia the agent, nice young man, very pleasant and helpful was in his first few days in the job could not give me a printed copy of contract. Printer was not working.
He had to look up on YouTube how the MG hybrid electric operated- I’d never driven a hybrid or EV before. Car return was not open on my way home, used drop box.
However I’ve yet to get email from company to confirm return and all is in order, or that the deposit has been released to my credit card. The car was excellent and Antonio the agent was very polite and apologetic over the situation out of his control.

My 1* is the car company- not Auto Europe

Easy to find the car I wanted.
The chart gave a very quick overview of class of car and price available from different suppliers.

Ease price comparison.
The table view for comparison of prices between companies and car sizes is a super feature.

Car I booked not available hidden charges and taxes pressure tactic to generate money money from customers trying to charge for wheel s and tyres no one to explain controls in the vehicle or inspect the hand over and on returning the vehicle no to inspect return of the car when you ring auto Europe car hire from toverseas you’re call credit is swallowed they know your raise ing an issue they had all my details they never tried to call me back can they not afford a return phone call or is just poor customer care tax for hiring from a airport what auto Europe advertise the cost will in the region of €120 more why can’t car hire include a all one price insurance so you only pay one price instead of all the loop holes for tyres wheels road tax location tax auto Europe car rental is a organisation that supplies customers for hire companies to over charge at the point of collecting your hire vehicle once you trapped you have no other choice but pay what would happen if you’re on a tight
budget you should only pay once with your credit card like in the old days

User friendly website. Always competitive.

Negative: No enough member privileges. Need to add such things as addition driver or loyalty upgrades.

All very good but would like to see what the full insurance coverage would be instead of finding out at the desk. I think it’s called LCW. We would know it as Fully comprehensive insurance

Booking was so easy great value highly recommended

Easy to use website
Clear what I was ordering

like - price
dislike - the booking was advertised on the booking website as "At Airport" (in lisbon airport) , but is actually "off airport via a shuttle service" which is not ideal as we arrive quite late

Ease of navigation, decent price and insurance.

Having accepted my payment, I was surprised to be informed that I still haven't got a definite booking yet, no voucher available yet. I've never had that experience when hiring a car. As it stands, I still don't know if there will be a car waiting for me at the airport. This seems ludicrous.

Very fast and great to see the selection available in one screen.

Great selection of cars and site very easy to navigate

Fairly easy booking process with 'user friendly' layout. The final payment section could be clearer though. I was very unsure if the payment had gone through, (which it hadn't) but it took ages to tell me!