Autoplicity Avis 

This place is a joke. Chargers 40% restocking for a part that was looked at. Crooks that’s all these people are. Take you’re business to Amazon or a local parts house. Companies like this deserve to be put out of business.

FRAUD ALERT! Autoplicity sold an "in-stock" part to me through their website. 24 hours later, they said the part was not available and cancelled the order. Then subsequently charged my credit card for the cost of the part (several hundred dollars). 20 days later, I still have not received a refund. I have called them several times, and get a variety of excuses as to why they can not refund my money at this time. You are not allowed to speak to a manager, and the customer service reps "can't connect you," or provide refunds. Even though the company has not delivered any product or service to me and has taken my money. I am filing a fraud complaint with my local police department.

Nope. The alleged fast shipping I could have walked the part home faster.

I investigate, prosecute and file lawsuits against companies for engaging in deceptive business practices. Judging from my personal experience and from countless critical reviews I've read, I'll be looking into this company. One of the most common deceits I've seen with this company is advertising products at good prices then later informing the consumer the product ordered is not in stock. By then Autoplicity already has your money if you used a debit or credit card. Then attempts are made to sell you other same or similar products at a higher price. This is the classic definition of "bait and switch." Moreover, many consumers also complain of orders not being filled and of problems with refunds.

My story: On or about October 14, 2021, I ordered 2 sets of the same tire (4 tires total) because they were almost half price. The sets were $290 each. The very next day I was called and was informed only 2 were available at the sales price but Autoplicity could sell me the 2 other tires only at almost 2x the price Autoplicity advertised. I immediately canceled my order and demanded the return of my money, but Autoplicity shipped 2 tires to me anyway, inexplicably in separate shipments several days apart. Within 2 or 3 days of receipt of the tires I had them returned at considerable inconvenience. I returned both tires the last week of October, 2021. That was now over 2 weeks ago, and a month after I placed my order and immediately canceled my order. Nevertheless, my money has yet to be refunded.

The people at Autoplicity were generally pleasant on the telephone, but that does not excuse this company's poor business practices. I will not recommend this company to others.

I purchased a part from their boat part store Boatplicity which was defective. I immediately contacted them and received an email response that my return was under review and return details would be sent shortly (24 hours later). Turns out that their return details involved me sending the part back to the manufacturer. Unfortunately I had already ordered from another supplier and Boatplicity refuses to accept the part pack. I even offered to send the defective part to the manufacturer for replacement and to then send the new part to them.

Never shop this site. We used them for a purchase of a satellite dish (they also sell on Amazon).
When we purchased we had read some bad reviews and good reviews. Bad reviews saying their Wally Satellite Dish was garbage. We should have listened. But being the optimistic we ordered.
Driving long haul - this would have been great.
BOTTOM LINE: They brushed us off, wrote the same “waiting for warehouse” approval bs. No Refund or response since.
We are on the road delivering products to warehouses - we know how customer service works.
BAD COMPANY. Please search elsewhere.

Horrible Ordered an engine trying to restore a car for my dad to cheer him up from his cancer battle. Advertised as complete engine turnkey so i went with them over JEGs. Engine came with no intake carb water pump and so forth. Paid way more than i would've paid had i brought the same set up from Summit or JEGS. To all my veterans brothers and sisters run from this place or at least ask questions and don't fall for the false advertisement schemes. Not only is the items not as shown its not as advertised meaning missing major parts run run run.......

I placed a first time order form Autoplicity, and got conformation. They charged my credit card. I went online to check and it said charged and complete, the next business day. 2 days later I got an email that said the order was cancelled, but no reason. I called and was told it was not in stock. I looked, and it showed 6 in stock as I was speaking to customer service. I was told that is not always correct. I asked, why is it that the order is marked complete and I was charged. Was told that it takes time to refund. Meanwhile, I need a master cylinder, and cannot use my car...great way to run a business!!!

Ordered BMW f30 front bumper lip, good price and they canceled the order 4 days later, no emails or contact. Item is listed as Free Shipping and available “Buyer Be Aware”. Spend your money with a reputable company. Save yourself the hassle to give your hard earned money to an unreliable supplier.

I ordered a tow bar.. it didn't really work like the description stated so I wanted to return it. Well their return policy is if you try to install or install a part you can't return it. Then after 4 emails trying to explain to them what was going on, the customer service supervisor was getting rude and basically forgetting the facts in the emails. It wasn't a warranty issue, it was a design issue...It was basically impossible to return a part under their rules I mean how can you tell if a part works in a box? If you take it out of the original package materials and even attempt to install... you can't return a Mechanical part. And installing a tow bar, no altercations, doesn't ruin a tow bar. I'll never use them again. I would never suggest using them.

I paid for overnight shipping two days later my package was shipped arrival was for a week later..

Sent two year old battery. When it failed after three months would not honor the product.

They cancelled my order and did not notify me.

I ordered an item for my vehicle. The website said they had 10 in stock. I get an order confirmation, a week later, I got a delivery notification. The delivery did not include any tracking information, and notification said that if I had not received it yet, to wait 48 hours before contacting them.

The 48 hours pass, and I log in to track the order, and the website says my order was cancelled. I call the customer service number, and the person on the phone tells me they cancelled it because the item was not in stock, and they were not able to outsource it.

I was never notified that the order was cancelled, and even more confusing was the delivery notification.

I should have heeded the warnings, but thought I would try to save a few dollars.

I called autoplicity to purchase a refrigerator, the customer service name Joy took my phone number and told me that she was going to call the warehouse to find out if they had any refrigerator available, she called me back and said that she found one available and asked me for credit card information, name and address, she gave me a order number and told me that I was going to receive it at the end of next week.
For some reason I checked my bank account and didn't see any charges from autoplicity and decided to call them, another customer service agent asked me for the order number when I told her that I didn't see any charges to my account and she told me that she was sorry but that they are out of stock, I asked to speak to a supervisor and someone last name Vasquez told me that another person went and got the refrigerator and that she couldn't hold it for anyone.
I didn't have words for that, what she meant with holding it, I paid shipping, I paid 1949 dollars for it.

Very poor customer service. I wouldn't do business with this company. They will waste your time. Go elsewhere...

DO NOT DO BUSINESS WITH THIS CROOKED OUTFIT. THEY WILL LIE TO YOU AND JACK THE PRICES UP AND NOT TELL YOU . THIS IS THE SORRYEST PLACE I HAVE EVER HAD DEALINGS WITH . I WOULDNT BYE ANYTHING THING FROM THESE CLOWNS. KEEP YOUR MONEY STAY AWAY

Order exhaust for 68 Chevy c10. The there web site said ship in a few day. Placed order on 5/10/2021. They printed a shipping label that day. Which gave a fedex tracking number, checked it serval time. No movement. Call on the 16th. They said expected shippers date was the 20th. Still no change On the 27th call to check on it the person on the phone said she would check with the warehouse on why it hasn’t been shipped. They said we will email you in 24 to 48 hours with an answer. I said just cancel my order, she said I’ll put in a request for canceling your order and you will here from us in 24 to 48 hours. This place is a joke. Good luck

They shipped my $300 boat console to an incorrect, non-existant address, refused to update the address with FedEX when I notified them immediately, and refused to provide a refund. Incredibly rude staff, from customer service to “manager” (who refused to give me his name.) Item was delivered to an unkown address in a city an hour away from me and left on the sidewalk.

Absolute fraud. Website showed that they had 9 in stock. I ordered one and almost two weeks later after several calls trying to get a tracking number, they issued a refund with no explanation. Total scam!

I had ordered a set of boat seat covers gor 93.61$ they didn't fit do l returned the only yo received a refund of 51.58 they said it was a restocking fee. Very unhappy with this !!!