Ordered a part and received the wrong one, not even close to what the picture showed. Contacted customer service and received a case to return it, 5 days later chatted with Joram Andilab, sent an emai... Voir plus
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phone calls go nowhere, they dont want to deal with anyone so they force you to use the website. unfortunately for them they have two separate products with the same part number but items are differen... Voir plus
Claims they issued a $303 refund to Amazon for the parts they verified they received back but can’t provide any proof to Amazon nor me so the refund can actually be processed. Most likely never su... Voir plus
These clowns put an ad for a window air conditioner on Google and sent something entirely different, I refused the shipment and have only gotten half my money back. I have also only been contacted onc... Voir plus
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Horrible company. Save you time and shop elsewhere
Horrible company. Never shipped the items I purchased. Won't reply to emails, no customer service at all. Requested a refund with no reply to that. Had to dispute charges through my credit card. Save your time and shop elsewhere.
If I could rate lower
If I could rate lower, I would. TOTAL Bait and switch!
ordered two helmets. One was mis-priced (lower). Paid for expedited shipping, took twice as long as "estimated" by Autoplicity, 2nd helmet package was WAY late (about 2 weeks), and I received a package of radial tire patches (not a helmet). Took me forever to get an RMA (could not reach anyone by phone at all). Then, sorry, we just do a refund of the item sent . BEWARE OF THESE FOLKS!!
Terrible Customer Service
I wish I read the reviews before ordering a tire from Autoplicity. I ordered a tire on July 1st and they charged me $9.99 for "2 Day Shipping - Arrives in 2 business days". The tire arrived on July 8th, the same date that was quoted for the free delivery.
To make matters worse, no reply to emails and complaint submission directly on their website requesting a refund for the expedited shipping.
I would use any other automotive parts seller and stay away from Autoplicity.
Run from this website and don't come back.
These clowns put an ad for a window air conditioner on Google and sent something entirely different, I refused the shipment and have only gotten half my money back. I have also only been contacted once and nothing since, even though I have sent numerous emails asking why. Beware of this business. Terrible people.
These people should not be in business
These people need to be shut down. POOR COMMUNICATION WAS THE LEASET OF MY PROBLEMS, delay in returns INTENTIONALLY, , acting like they could not get my return address correct after sending me the item, MISREPRESENTATION, boarderline fraud, I have emailS and messaging to prove it. i have been filling out forms to process a complaint to the federal trade comission. i dealt with these jokers through Amazon so watch out with third party sellers, it took over a month to recieve REFUND WITH A FIGHT IT'S to bad people like this exist in the world let alone are allowed to own and work for a business like this. very sad, dont know how they sleep at night.
I ordered two backhoe tires twice and…
I ordered two backhoe tires twice and both times the tracking stated the tires were shipped. Two days later the order showed canceled. I did not cancel either order. The company, autoplicity, is the only one that could cancel the order if I didn't do it. Remember this was done two separate times. Never again.
Do NOT buy from this company
CAUTION: Do NOT BUY from this company!!! The worst company ever!
They had the wrong photo of a product I needed, so unfortunately, I ordered the wrong part. It took 12 days to get anyone to respond to my return request, and they said nothing about a restocking fee. When all was done, they took 48% of a $260 purchase to restock the item that was never even removed from the packaging. I would have done better to sell the product on Ebay and to get my money back.
THIS PLACE WILL STEAL YOUR MONEY BUY…
THIS PLACE WILL STEAL YOUR MONEY BUY SELLING OPEN BOX WITH MISSING PARTS AS IT WAS NEW IN MY CASE ORDER 1096594 WAS MISSING PARTS I NOTIFY DHANICA BUNAC WITH IN 4 DAYS OF RECEIVING MY PURCHASE AND WHAT SHE DID WAS DELAY THE RETURN POLICY LONG ENOUGH THAT AFTER 4 MONTHS OF EMAILS BACK AND FORTH WITH DHANICA BUNAC SHE EMAIL ME SAYING YOUR OUT OF LUCK WITH YOUR RETURN THIS RETAIL OUTFIT IS SCUM OF THE AUTOMOTIVE PARTS VENDORS STAY AWAY AND DHANICA BUNAC IS NOTHING MORE THAN A LIAR.
Do not buy from this company!
Do not buy from this company!
A total rip off.
I wrote to Amazon to drop them as a supplier!
STAY AWAY!
Was sent the wrong part
Was sent the wrong part. Emailing back and forth was Christine Fuggay and she said I would get a email within a week with instructions on sending part back, never came. Called and waited 45 minutes to talk with someone who said I would have email by the end of the day, again never came. Wasted 150 dollars and have a part for a vehicle I don't own.
Buyer beware!
Ordered a Battery Tender battery from Autoplicity because, outside of Australia, I could not find one anywhere else. The total cost was $192.84. It did not fit my motorcycle battery compartment so I wanted to return it. After no response from many emails I found their phone number to get a return authorization number. The battery was unused and shipped back in original packaging. The refund was $106.17. I expected a fee of some sort to be accessed, but $87 is just thievery.
I ordered a part for my vehicle
I ordered a part for my vehicle, which cost $300, plus tax and $9.99 for shipping. Once I received the item, it fell very short of my expectations and I contacted them requesting to return the item. Their phone number listed on their website doesn’t work and I was able to google search another phone number. After having to call them multiple times, the return was authorized. I immediately shipped the item back. After waiting for 2 weeks and not hearing anything, I contacted them and they “authorized a repayment”. Turns out while it costs them $9.99 to ship the item, it cost me $30 and another $117 to restock the item. Long story short, a $300 part that fell short of
My expectations, it still cost me $162.77 and they have the part to do this to the next person. VERY DISAPPOINTED WITH THEM
Ordered a bike rack and received less…
Ordered a bike rack and received less than half of the required parts. Helpdesk was non-existent. I left emails, tried to call, and tried the chat feature advertised. No one responded. I requested a return, and have heard nothing in over three weeks. A month later, I am still working with the credit card company to get my money back from these frauds and shysters.
After confirming that the part I…
After confirming that the part I ordered will fit. I received the wrong part that does not fit, now I have to pay for shipping. They sent the part that does not fit makes no sense.
Be careful in dealing with this company.
Now I am unsure if the authentic Porsche part is really authentic or is it a scam.
I ordered it through Amazon.
Aarif Dahod
arrived missing parts or was not…
Item arrived missing parts or was not as described. The store never replied to emails or direct messages from the website. Never replied to refund or return request/
Worst company ever haven’t ship my…
Worst company ever haven’t ship my parts and stole my money
Took my money and never shipped
They took my money and never shipped my order. I have tried calling, texting, chatting, emailing, and contacting them through the website with zero responses. This company is a fraud - DO NOT ORDER FROM THEM.
Was sent wrong autopart
Was sent wrong autopart, attempting return. They have gone ghost, no return email and no contact phone number.
I wish i had read the reviews prior to purchase, i would never have wasted my time.
Unfortunately I found another bad…
Unfortunately I found another bad company. Stay away from this one.
Ordered 4 tires that were showing in stock. I was given order confirmation and a tracking number. 2 days later I get a message the order has been canceled with no explanation. I waisted time with this company. Now I've been getting a high number of scam calls. Is this a coincidence? Or did someone sell my information.
Part ordered is damaged and cannot be…
Part ordered is damaged and cannot be used been waiting 2weeks for a return authorization, it was drop shipped from the manufacturer and they said I have to do the return through them, bad business will never use them again 1irst and last time, thanks but no thanks.
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