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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered a part and received the wrong one, not even close to what the picture showed. Contacted customer service and received a case to return it, 5 days later chatted with Joram Andilab, sent an emai... Voir plus

Noté 1 sur 5 étoiles

phone calls go nowhere, they dont want to deal with anyone so they force you to use the website. unfortunately for them they have two separate products with the same part number but items are differen... Voir plus

Noté 1 sur 5 étoiles

Claims they issued a $303 refund to Amazon for the parts they verified they received back but can’t provide any proof to Amazon nor me so the refund can actually be processed. Most likely never su... Voir plus

Noté 1 sur 5 étoiles

These clowns put an ad for a window air conditioner on Google and sent something entirely different, I refused the shipment and have only gotten half my money back. I have also only been contacted onc... Voir plus

À propos de l'entreprise


Coordonnées de contact

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Mauvais

TrustScore 1 sur 5

2 k avis

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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(1 612)

90 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

If I could rate lower

If I could rate lower, I would. TOTAL Bait and switch!
ordered two helmets. One was mis-priced (lower). Paid for expedited shipping, took twice as long as "estimated" by Autoplicity, 2nd helmet package was WAY late (about 2 weeks), and I received a package of radial tire patches (not a helmet). Took me forever to get an RMA (could not reach anyone by phone at all). Then, sorry, we just do a refund of the item sent . BEWARE OF THESE FOLKS!!

7 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Terrible Customer Service

I wish I read the reviews before ordering a tire from Autoplicity. I ordered a tire on July 1st and they charged me $9.99 for "2 Day Shipping - Arrives in 2 business days". The tire arrived on July 8th, the same date that was quoted for the free delivery.
To make matters worse, no reply to emails and complaint submission directly on their website requesting a refund for the expedited shipping.
I would use any other automotive parts seller and stay away from Autoplicity.

8 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Run from this website and don't come back.

These clowns put an ad for a window air conditioner on Google and sent something entirely different, I refused the shipment and have only gotten half my money back. I have also only been contacted once and nothing since, even though I have sent numerous emails asking why. Beware of this business. Terrible people.

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

These people should not be in business

These people need to be shut down. POOR COMMUNICATION WAS THE LEASET OF MY PROBLEMS, delay in returns INTENTIONALLY, , acting like they could not get my return address correct after sending me the item, MISREPRESENTATION, boarderline fraud, I have emailS and messaging to prove it. i have been filling out forms to process a complaint to the federal trade comission. i dealt with these jokers through Amazon so watch out with third party sellers, it took over a month to recieve REFUND WITH A FIGHT IT'S to bad people like this exist in the world let alone are allowed to own and work for a business like this. very sad, dont know how they sleep at night.

31 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered two backhoe tires twice and…

I ordered two backhoe tires twice and both times the tracking stated the tires were shipped. Two days later the order showed canceled. I did not cancel either order. The company, autoplicity, is the only one that could cancel the order if I didn't do it. Remember this was done two separate times. Never again.

6 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Do NOT buy from this company

CAUTION: Do NOT BUY from this company!!! The worst company ever!
They had the wrong photo of a product I needed, so unfortunately, I ordered the wrong part. It took 12 days to get anyone to respond to my return request, and they said nothing about a restocking fee. When all was done, they took 48% of a $260 purchase to restock the item that was never even removed from the packaging. I would have done better to sell the product on Ebay and to get my money back.

22 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

THIS PLACE WILL STEAL YOUR MONEY BUY…

THIS PLACE WILL STEAL YOUR MONEY BUY SELLING OPEN BOX WITH MISSING PARTS AS IT WAS NEW IN MY CASE ORDER 1096594 WAS MISSING PARTS I NOTIFY DHANICA BUNAC WITH IN 4 DAYS OF RECEIVING MY PURCHASE AND WHAT SHE DID WAS DELAY THE RETURN POLICY LONG ENOUGH THAT AFTER 4 MONTHS OF EMAILS BACK AND FORTH WITH DHANICA BUNAC SHE EMAIL ME SAYING YOUR OUT OF LUCK WITH YOUR RETURN THIS RETAIL OUTFIT IS SCUM OF THE AUTOMOTIVE PARTS VENDORS STAY AWAY AND DHANICA BUNAC IS NOTHING MORE THAN A LIAR.

26 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Was sent the wrong part

Was sent the wrong part. Emailing back and forth was Christine Fuggay and she said I would get a email within a week with instructions on sending part back, never came. Called and waited 45 minutes to talk with someone who said I would have email by the end of the day, again never came. Wasted 150 dollars and have a part for a vehicle I don't own.

4 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Buyer beware!

Ordered a Battery Tender battery from Autoplicity because, outside of Australia, I could not find one anywhere else. The total cost was $192.84. It did not fit my motorcycle battery compartment so I wanted to return it. After no response from many emails I found their phone number to get a return authorization number. The battery was unused and shipped back in original packaging. The refund was $106.17. I expected a fee of some sort to be accessed, but $87 is just thievery.

21 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

I ordered a part for my vehicle

I ordered a part for my vehicle, which cost $300, plus tax and $9.99 for shipping. Once I received the item, it fell very short of my expectations and I contacted them requesting to return the item. Their phone number listed on their website doesn’t work and I was able to google search another phone number. After having to call them multiple times, the return was authorized. I immediately shipped the item back. After waiting for 2 weeks and not hearing anything, I contacted them and they “authorized a repayment”. Turns out while it costs them $9.99 to ship the item, it cost me $30 and another $117 to restock the item. Long story short, a $300 part that fell short of
My expectations, it still cost me $162.77 and they have the part to do this to the next person. VERY DISAPPOINTED WITH THEM

30 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered a bike rack and received less…

Ordered a bike rack and received less than half of the required parts. Helpdesk was non-existent. I left emails, tried to call, and tried the chat feature advertised. No one responded. I requested a return, and have heard nothing in over three weeks. A month later, I am still working with the credit card company to get my money back from these frauds and shysters.

23 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

After confirming that the part I…

After confirming that the part I ordered will fit. I received the wrong part that does not fit, now I have to pay for shipping. They sent the part that does not fit makes no sense.
Be careful in dealing with this company.
Now I am unsure if the authentic Porsche part is really authentic or is it a scam.
I ordered it through Amazon.
Aarif Dahod

15 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

arrived missing parts or was not…

Item arrived missing parts or was not as described. The store never replied to emails or direct messages from the website. Never replied to refund or return request/

8 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Took my money and never shipped

They took my money and never shipped my order. I have tried calling, texting, chatting, emailing, and contacting them through the website with zero responses. This company is a fraud - DO NOT ORDER FROM THEM.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Was sent wrong autopart

Was sent wrong autopart, attempting return. They have gone ghost, no return email and no contact phone number.
I wish i had read the reviews prior to purchase, i would never have wasted my time.

4 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Unfortunately I found another bad…

Unfortunately I found another bad company. Stay away from this one.
Ordered 4 tires that were showing in stock. I was given order confirmation and a tracking number. 2 days later I get a message the order has been canceled with no explanation. I waisted time with this company. Now I've been getting a high number of scam calls. Is this a coincidence? Or did someone sell my information.

11 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Part ordered is damaged and cannot be…

Part ordered is damaged and cannot be used been waiting 2weeks for a return authorization, it was drop shipped from the manufacturer and they said I have to do the return through them, bad business will never use them again 1irst and last time, thanks but no thanks.

2 juin 2026
Avis spontané

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