Autowatch UK Ltd. Avis 

Contacted Autowatch about a problem with a caravan alarm 650. Sent 2 messages but they could not be bothered to reply. Any product is as good as the support when things go wrong. Disappointed. 😂

Eve from AutoWatch is always extremely helpful with any inquiries and provides great service.

Just had a ghost 2 fitted by mike t was ontime realy helpfull and informative made sure i was happy with setup would recomend

I’ve emailed them 3 times asking for assistance and sent my car details to them twice. Heard nothing back. Not sure if they are still trading anymore

I wish I had never purchased this alarm. After just over from initial fitting it has drained the battery, gone to continuous alarm mode and locked the doors so that I can't get into my own vehicle (unless by breaking in). No alarm should be so counter-productive, particularly not such an expensive model as the 695.

My initial cost £599 - £600 for the Autowatch 458RL motorhome alarm system. I had it fitted for the peace of mind for my wife, who is disabled. All the doors, with a PIR inside, coupled with the added convenience of a panic alarm, made this alarm common sense to have fitted.
Then I had three problems during the 5 years of having it done. Once, two sensors, our PIR and door sensor, for no reason failed to work correctly. These were replaced by the company free of charge. Then later, a fault accrued which cost me, not only a trip down to the company's factory, but, the cost of £60, for a new siren which I fitted, as they wished to charge me £60 plus vat, just to solder two wires together. (Could have bought an after market siren, feabay £20)
On top of all that, I was told my van is old, (2006) and rust/corrosion is probably the cause of my van latest problem, a negative door trigger. RUBBISH. Not according to an auto electrician, who checked both the light door pins out. Mine has two wires, one direct earth and one direct live, so where is the corrosion bit come in? I even changed the bonnet alarm switch, just in case. That checks out OK.
Latest correspondence from Autowatch, is they want to charge me now, £144, plus VAT, just to tell me their alarm don’t work properly and I will have to travel back down to their workshop, to have anything done.
My conclusion for this alarm. DON’T EVEN BOTHER HAVING ONE FITTED.
You will never recoup the money paid out, against any insurance discounted alarm policy. Or, have any security of the alarm fitted as described.
MY WISH.
That I had bought three of the Fiamma door locks, (£150, for three), at least you can see the locks these fitted on, which in my opinion, out ways any initial cost of any alarm of £600. that don’t work after 4-5 years, whereas these locks lasts for many years. (longer than five years and probably outlive the motorhomes life either way).
And is better value/security, as they are more of a visual deterrent than any invisible alarm that fails to deliver.
WOULD I CONSIDER ANOTHER VAN/CAR ALARM………….. NO, NO, NO.
Not worth the hassle, stress or money of this overpriced outlay of this alarm that I, personally would NEVER be able to trust ever again.

Install by ghost installations uk via radio connect

So I had my ghost installed in November 2020 after picking up my new car. After the engineer had finished and I went to look at the car I realised the cream seats were now black due to no protective sheets or gloves been worn. Contacted them they weren’t really bothered at all and just left it after I let them know the car had been valeted. Fast forward to today and I’m arranging to have my ghost removed due to getting a new car. Call them and they want £150 +vat to remove it so I call somewhere local and get quoted £60 to remove it. Obviously went with the local company. So the local company then call up to find out the location of my ghost to be told it wasn’t registered when it was installed by the engineer… so now I have an appointment for it to be removed from my car they cannot tell me where it’s located and it’s holding up my new car delivery. To then be told I can speak to the engineer who installed it but I’m sorry I bought it from you and paid you so you need to sort it out! Still no further forward but like I say stay clear joke of a company.

This company not only provides a top-notch anti-theft device for vehicles (Ghost-II CAN immobiliser) but also has an excellent customer service. Malcolm was outstanding and very gracious in resolving an issue I had. They're reliable and trustworthy and I wouldn't hesitate is obtaining any of the products they have on offer.