The Babygo safety products are robust, ingenious designed and a pleasure to use, giving complete confidence. My only minor issue was with the safety straps, I could not shorten them even after watchi... Voir plus
L'entreprise a répondu
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Great easy to use products and amazing customer service. We have the babygo magnetic locks, corner protectors and oven latch. I lost the applicator from my magnetic baby locks and Babygo sorted out se... Voir plus
L'entreprise a répondu
Ordered from them a few times and they have always delivered on time. The products are great quality especially for expecting mums and last a very long time. I had an issue once with my delivery and c... Voir plus
L'entreprise a répondu
Great quality product with easy instructions. However, it would've been useful to include a picture (including side view) of a correct set up. It took a few tries to get the height right.
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À propos de l'entreprise
À propos de BABYGO.UK
Écrit par l'entreprise
BABYGO is a UK brand dedicated to supporting parents through pregnancy, postpartum recovery, and the early years of raising a child. We design practical, thoughtfully made products that aim to make everyday life easier, more comfortable, and safer for families.
We created BABYGO with a simple belief: parenting products should genuinely help. Pregnancy and the early months with a newborn can be an exciting but demanding time, and our goal is to provide products that support parents through each stage of that journey. Every product we create is developed with comfort, practicality, and quality in mind.
Our range includes maternity and postpartum essentials, bestselling postpartum leggings, nursing bras, birthing balls, baby sleepwear, and child safety products. We listen closely to feedback from parents and continually refine our products to ensure they meet real needs. This approach has helped our products become trusted by families across the UK and internationally.
Customer experience is central to everything we do. We aim to provide fast delivery, responsive support, and products that live up to the expectations of the parents who choose BABYGO. Over the years we have been proud to serve hundreds of thousands of customers, many of whom return to us again as their families grow.
At BABYGO, we are passionate about creating reliable, well-designed essentials that support parents during one of the most important and memorable times of their lives.
Coordonnées de contact
Unit 1, Quay Business Centre, Winwick Quay, WA2 8LT, Warrington, Royaume-Uni
- help@babygo.uk
- babygo.uk
4,4
Excellent
1 k avis
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Personable & supportive
Fantastic customer service. I’d left a review explaining I’d ordered some underwear that didn’t fit, and even though some had not even been removed from the packaging they were not returnable. The team reached out and enabled me to make a return and refunded the items I had not touched.
6 avril 2026
Avis spontané
Réponse de BABYGO.UK
Hello, Thank you so much for your kind words 😊
It was a pleasure helping you with your return and I’m really glad we could get everything sorted for you. We always want our customers to feel confident and happy with their purchase, so it means a lot to hear this feedback. If you ever need anything else, I’m always here to help 💙
Lucy, BABYGO Team
Réponse de BABYGO.UK
Hi there
Thank you so much for your 5 star review! I am so happy to hear your delivery was fast and as described!
Thank you for sharing this lovely feedback 💛
Lucy, BABYGO Team
Great just what we needed thank you
6 avril 2026
Réponse de BABYGO.UK
Hi Angela,
Thank you so much for your kind review! We truly appreciate your patience and support, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.
Lucy, BABYGO Team😊
My item was everything it says it does
My item was everything it says it does, pleased with my item
1 avril 2026
Réponse de BABYGO.UK
Hi there,
Thank you so much for your kind review! We truly appreciate your patience and support, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.
Lucy, BABYGO Team😊
Glad I found Babygo
Glad I found Babygo. Not yet used the ball but my wife loves the pants. And to think I gave the wrong address and almost them?! Thanks to Emma and Lucy who responded and acted accordingly. I got my package. Thank you very much.
7 avril 2026
Avis spontané
Réponse de BABYGO.UK
Hi there,
Thank you so much for your kind review! We’re really glad everything worked out, It’s great to hear that Emma and I were able to step in quickly and get your order to the right place.
We hope you enjoy the ball when you get the chance to use it, and if there’s ever anything else we can help with, just let us know.😊
Lucy, BABYGO team
The ball arrived and the colour seems…
The ball arrived and the colour seems to have transferred onto my floor.. and my trousers. Not impressed.
30 mars 2026
Réponse de BABYGO.UK
Hi there,
We’re really sorry to hear about your experience, that’s definitely not what we want for our customers.
We take product quality seriously, and situations like this are not typical. We appreciate you bringing it to our attention and hope we can resolve this for you. i have reached out to you personally via email today.
I look forward to resolving this for you.
Lucy, BABYGO Team
Disappointed
Leggings fabric feel cheap/very synthetic and constantly fall down so I struggle to wear them. Disappointed
31 janvier 2026
Avis spontané
Réponse de BABYGO.UK
Hi there! Thanks so much for your feedback, we’re really sorry to hear that the leggings didn’t meet your expectations.
We understand how frustrating it is when the fit isn’t quite right, especially if they don’t stay in place during wear. I have reached out to you via trust pilot to confirm your email and order number to help me to look into this for you.
I look forward to getting this resolved!
Apologies for the inconvenience.
Lucy, BABYGO Team
Beautiful sleep suit
Fast delivery and really lovely sleep suit. So soft and beautiful design. Will definitely buy again
1 avril 2026
Réponse de BABYGO.UK
Hi there,
Thank you so much for your lovely review! We’re delighted to hear you’re happy with the fast delivery and that you love the sleep suit 😊
Lucy, BABYGO Team
Very poor quality pregnancy support belt
Bought the pregnancy support belt. Quality of material is poor. The belly band is thin and has scrunched up after 1 wear. It no longer provides any support. The velcro also sticks to everything as the whole belt is frayed and snagged from the velcro. Expected better quality for price and that it would last whole pregnancy. Disappointing.
20 mars 2026
Avis spontané
Réponse de BABYGO.UK
Hi there!
Thank you for your feedback, we’re really sorry to hear about your experience with the pregnancy support belt. This is certainly not the quality we aim to provide, and we completely understand how disappointing it must be.
The issues you’ve described with the fabric, lack of support, and Velcro snagging are not acceptable, and we’ll be sharing this with our product team as a priority. It sounds the belt may be faulty!
I have reached out to you via trust pilot to confirm your email and order number to help me to look into this for you.
Lucy, BABYGO Team
Comfortable wearing it
The comfort in wearing it. It makes difference to the size of my belly anytime I take it off
1 avril 2026
Réponse de BABYGO.UK
Hi there,
Thank you so much for your review! We’re really glad to hear you’re finding it so comfortable to wear. We truly appreciate your feedback and support, and we’re so pleased it’s working well for you!
Lucy, BABYGO Team
Always happy with the purchases
Always happy with the purchases! Good quality! Im becoming addicted!
1 avril 2026
Réponse de BABYGO.UK
Hi there,
Thank you so much for your amazing review! 😊 We really appreciate your continued support and can’t wait to have you back again soon!
Lucy, BABYGO Team
I would give 5 stars but it took 2.5…
I would give 5 stars but it took 2.5 weeks for my order to come after repeated problems with the courier.
Contact was great from Babygo themselves - and they made sure i received my package through a different courier after two issues with Evri first not delivering my package then losing the second attempt. Third attempt came the next day.
Ordered maternity bra’s 3 of the black nursing ones, nice durable material, very comfy and true to size.
13 mars 2026
Avis spontané
Réponse de BABYGO.UK
Hi there,
Thank you so much for your thoughtful review. We’re really sorry for the delays you experienced with the courier. That’s certainly not the level of service we aim for, but we’re glad we could step in and make sure your order reached you in the end.
We truly appreciate your patience and support, and if there’s ever anything else we can help with, please don’t hesitate to get in touch.
Kind regards,
Lucy, BABYGO Team 😊
Bought as a gift
I bought it as a gift for my nephew and his partner and they're delighted with it. He's a chunky six month old and they said it feels sturdy and secure.
25 mars 2026
Réponse de BABYGO.UK
Hi Samantha, thank you for your kind words!
I’m so happy to hear that 😊I’m really glad it feels sturdy and that it’s been such a great gift.
Thank you for sharing this lovely feedback 💛
Lucy, BABYGO Team
Réponse de BABYGO.UK
Hey Jennie!
Thank you so much for your 5 star review✨
It is lovely to hear you are happy with your order.
Thanks again for your kind words, I’m always here if you need any help. ✨
Lucy, BABYGO Team
Love it !!!!
16 février 2026
Réponse de BABYGO.UK
Hi Aleksandra,
Thank you so much for your 5 star review✨
I am so happy to hear you love your order.
If I can help with anything, please do let me know!
Lucy, BABYGO Team
Paid for faster delivery
Paid for faster delivery. Came on time, product is perfect and really useful.
24 mars 2026
Réponse de BABYGO.UK
Good morning Abby,
Thank you so much for your lovely review, I really appreciate you taking the time to share your experience.
Its great to hear your order came on time, and you love the product ordered!
Thanks again for your kind words and patience, I’m always here if you need any help. ✨
Lucy, BABYGO Team
Delivery service was great
23 mars 2026
Réponse de BABYGO.UK
Hi Elena,
Thank you so much for your kind words and feedback 😊
I am so happy to hear our delivery service was great and you have your order.
Please get in touch if we can be of any help.
Lucy, BABYGO Team
It arrived sooner than expected and…
It arrived sooner than expected and handed straight to us by currier
26 mars 2026
Réponse de BABYGO.UK
Hey Pam!
Thank you so much for your kind words and feedback 😊
I am glad to hear your order arrived so quickly! If you need anything at all, please do not hesitate to get in touch.
Lucy, BABYGO team
Very disappointed as still not had…
Very disappointed as still not had product after 7 days from ordering.
23 mars 2026
Réponse de BABYGO.UK
Hi Louise, Thank you for your feedback. I am so sorry to hear you have not yet received your order, please do not worry I will do my best to get this resolved for you right away!
Looking into this, the delivery shows to have been stuck in transit since the 23rd, since there has been no further update I can only presume that the parcel has been lost or stuck.
I have reached out to you personally this afternoon to confirm we have resent the order via a different courier with next day delivery.
Lucy, BABYGO Team
I purchased a two for £50 deal and only…
I purchased a two for £50 deal and receive one leggins in the post first. The other leggins arrived about a week later. Both are comfortable, well made and supportive. I also got compliments on my bum while wearing them so that's a bonus! 😂
20 mars 2026
Réponse de BABYGO.UK
Hi Eloise,
Thank you for your review, and I am sorry for the confusion caused.
I’ve now looked into this and can confirm that your items were dispatched separately from different warehouses, both have now been delivered (21st and 28th). The items were fulfilled manually and sent separately, and an email notification should have been sent to advise this at the time. I’m very sorry that this wasn’t received, and for any inconvenience caused while waiting for your full order to arrive.
I have personally reached out to you this morning, to provide both tracking numbers.
Kind regards,
Lucy, BABYGO Team
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