Baileys Blinds Avis 

Great product and customer service. Salesman listened to what I wanted, asked questions and provided options. The fitter was quick and efficient. Blind fits perfectly and looks great. Bought a vertical blind.

Fantastic service from getting the quote to fitting. Really happy with my blinds they look lovely.

The whole time dealing with Baileys Blinds was excellent, price was competative and turned up to fit them on time

Mrs Marion Lemin

Appointment easy to make. The chap turned up when he said he would and was really helpful. Fitting was undertaken quickly and easily. Thank you

Great service and excellent blinds - have transformed our bay window. We’ve had a number of compliments.

Long wait from June until October for I e window not kept informed

From measuring up to fitting it has been a positive experience. They managed our expectations by realistically letting us know how long we would have to wait for our shutters. They gave the option of having some of our blinds fitted early or wait to have everything fitted on the same day. The fitter who came to the house was professional and friendly. All in all fabulous service! Would recommend

Great oroduct choice. The wait for delivery is an irritant but understandable. Fitting was quick & professional .

Fantastic service from start to finish, very professional, my blinds were in the following day after ordering.
Would 100% recommend Baileys Blinds very reasonable and excellent service

We used Baileys blinds for our new shutters from start to finish the experience was professional and very pleasant!
From measuring, ordering and fitting this company went above and beyond.
Would definitely recommend Baileys blinds if you’re considering shutters , I love them .

My conservatory blinds were fitted in 2021, recently one of the brackets broke. I sent pictures and an email explaining to Baileys blinds, i received a response stating they could provide a replacement bracket for £7 (£3.50p for the bracket + £3.50 postage)

Having paid the £7 I quickly received the bracket (4 were sent) but the brackets were incomplete, missing the part i needed. I emailed them to explain this and received a curt email back stating they had sent me pictures of the bracket to confirm they were sending the right one, also within the email they now told me some of their components may have changed.

I emailed back to request a refund as i was unable to fix the blind without the complete bracket. I also informed them they had not sent any photos to me. They confirmed the blinds I had purchased by retrieving my order from their system.
In their response they apologised and acknowledged they hadn't sent photos and quoted £80 - £7 call out fee for someone to see if they “could” fix the blind.
I have confirmed I will not pay the call out fee, requested a refund and their complaints department contact details as I would have expected their blinds and their "components" to last longer than 3 years. If they sent me the complete bracket I would have been able to fix this myself.

My email requesting a refund and their complaints department contact details has so far been ignored.

Exceptional service from measuring to completion .
Professional yet so personable & the blinds have transformed the rooms .
Couldn’t be happier .

Fantastic service perfect blinds and the lads who fitted them couldn't be more friendly and fitted them with no mess and so quick !

From start to finish they were professional and friendly.

I have just had some wooden shutters fitted which were very reasonably priced. Great service and a great product

Daniel installed 3 shutters at my property on Monday and did the job quickly, proficiently and they look perfect.

I could not be happier with the finished product.

Daniel was great as i was working from home as they were installed and was very respectful when i was on calls and tidying up after himself.

5*

excellent service , ordered and fitted quickly

Blinds look great. Had two fitted in the kitchen, one was slightly wonky but Baileys sent the fitter the following week to straighten it up. Really pleased with them.

Efficient measuring and competent fitter, good quality

We reported a fault with one of our blinds although it was working it would only close one way. After paying the £80 fee for call out the repair person arrived and promptly snapped the cord disabling the blind completely. He then told us it would be £130 to repair it but couldn’t do that at our property and it would cost £200 to replace, and he would advise the company that because the blind wasn’t working and we don’t have curtains he would place an emergency order and we would have it on the following Tuesday. He then left after we requested a replacement. We spoke to a lady at the office to order the blind to be informed the price was £379 we would not be able to have it the following Tuesday. In fact it was the 16th of July.