I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... Voir plus
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Lisez les avis des autres
My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... Voir plus
Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... Voir plus
Our rescue dog recently had a terrible accident that left him partially paralyzed. On top of that, we lost our other rescue (his best friend) just a few months ago after they had been together for 8 y... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness

Coordonnées de contact
Etats-Unis
- happyteam@bark.co
- barkbox.com
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great Job!!
Any time I have a question or a request, they are so friendly & accommodating. Mimi loves the tug toy! Everything got the "Yummy In My Tummy" award & the toys are great! Thanks everyone 🥰
Excellent Customer Service
BarkBox is a great company. I’ve been a customer for a number of years. My dogs have all loved the toys and treats. Recently I received a monthly box (now in a bag) that had just one toy instead of four. I emailed customer service. I received a very prompt response, and the result of our communication was that BarkBox promptly sent out replacement toys. This is just one example of the company’s commitment to quality service. I highly recommend BarkBox.
My dog loves his bark box every month.
My dog loves his bark box every month.
Have no complaints
Even though I have cancelled my…
Even though I have cancelled my subscription, my dog has enough toys, courtesy of BB to last her lifetime and not get bored.
The customer service is the real selling point. At all times as a subscriber they have been able and willing to promptly satisfy my every concern.
The boxes are easily customizable and I really appreciate that. Thank you BB for years of play. I will likely be back!
My dog recognizes the Bark Box package…
My dog recognizes the Bark Box package when it comes and she loves it.
Bark box is a great company and listens…
Bark box is a great company and listens to any concerns or issues that sometimes happen
Gizmo loves his toys and plays like a…
Gizmo loves his toys and plays like a child. He loves snacks since he is such a foodie. When gizmo is happy, it makes me happy. The quality of the toys is quite awesome. These toys are really gizmo proof.
When our dog refused the treats that…
When our dog refused the treats that were being sent, one notification to Bark and they changed our subscription toys only. Not that the treats weren't great, he has just become a treat snob. We passed the treats on to his mother that belongs to our son. She loved them. They even asked us to specify the type of toys (mostly those with squeakers). He loves getting his delivery of toys.
The customer service is excellent and…
The customer service is excellent and I'm not normally a fan of text only type of customer service. The toys are awesome! I've been a member for 2 years and I enjoy the subscription almost as much as my dogs. The toys are high quality and fun.
My dog and I have really enjoyed the…
My dog and I have really enjoyed the Bark Boxes so far. Fun and he loves the treats.
Their customer service is top notch!
Amazing customer service!
I rated one of the toys as being too large from my medium sized beagle and was contacted by someone about sending some of the small sized to see if they were a better fit for my super chewed. She received the new toys and we adjusted her box without any hassle. They were amazing.
Neat Toys for the dog
Neat Toys for the dog , you guys have very talented staff of people , Sometimes the stuff comes in a bag , I do realize its probably easier and cheaper to send it that way, but its cool the dog recognises it when comes in the box with Bark Box on it . All in all you have a talented bunch of people working at your company Thank You Tammy , and Doug
My dog loves all the toys
My dog loves all the toys, and we get a choice of soft and hard chewing which are both excellent. And she loves the treats. She thinks all the boxes that come to the front door or for her.
Teddy loves it when the box comes
Teddy loves it when the box comes. He wants to open the box himself but I don't want to clean up the mess. He loves the toys and the treats, the super chewer toys are holding up under Teddy play time.
Great selection
We only get the toys, and its a great selection everytime. Our fur babies just love them.
We love bark box
We love bark box! This is our 2nd pup that looks forward to that delivery every month.
Barkbox has always been good to me and…
Barkbox has always been good to me and more importantly - For Rocket (My husky). They are exceptionally well at following up on reviews and take the feedback constructively
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