Just over 2 years ago we renewed our bathroom. Many of the items purchased were from the Bathcenter, Chesterfield. We are delighted with the products we chose. Recently, we found a small crack in the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We ordered several panels which were different from the picture. Not a problem as we really liked them. The delivery charge was very expensive and unfortunately we had to have 2 more. There wa... Voir plus
Waterproof shower panels. Delivery was a bit pricey but competitively priced panels and bad reviews of the other company made my choice. Through no fault of Bathcentre the package was damaged by the d... Voir plus
L'entreprise a répondu
Terrible customer service! My £659 Carronite bath came scratched. I can write a story how I've been treated by someone call Martin when I've tried to sort some repair kit to sort scratches on my new... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets. We are able to sell just about anything which could be required to create the perfect bathroom.
Coordonnées de contact
Unit 21 Storforth Lane Trading Estate, S41 0QQ, chesterfield, Royaume-Uni
- 01246 550199
- info@bathcenter.co.uk
- bathcenter.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This company makes a refreshing change…
This company makes a refreshing change compared to ones we’ve used in the past as they are very efficient in what they do. We would definitely recommend and use them again. Thanks BATHCENTER!.

Réponse de Bathcenter
My first order with them staff were…
My first order with them staff were very efficient specially when called me to arrange delivery date what suitable for me! And my delivery came on time and no confusion!!

Réponse de Bathcenter
pleasure to order with this company
pleasure to order with this company , fair priced fast and efficent service , kept well informed on order , would use again with confidence .

Réponse de Bathcenter
Excellent sales and aftercare
The original purchase went well - everything as described, good quality products at good prices, supported by good communication about delivery. Everything was packaged really well, so no risk of damaged items. Unfortunately, the soft-close toilet seat mechanism failed after a few months, but after a very brief email exchange with Ameena, a replacement was on its way. Excellent original service and excellent after care!

Réponse de Bathcenter
Flawless Customer Service
I was in a hurry - I talked to Ameena on the phone and she said she would check and get back to me - she did! It was out of stock though, however, 2 days later she phoned to tell me it was back.. now that is service! It was delivered in ample time for my needs and I can't fault the service nor the price.
Brilliant company

Réponse de Bathcenter
Thank you for my new bath and taps
Thank you for my new bath and taps, just what i needed.
Items advertised as in stock but actually are not causing delays to renovation projects
Ordered a bath 2 weeks ago that was advertised as in stock. Received an email a number of days later saying that the bath was out of stock for 1 week. I followed up 1 week later to be told the bath is still out of stock however, the bath is available with the chrome waste. Could you not just deliver the bath with the chrome waste in the meantime and deliver the white waste when it is in stock to not further hold up my bathroom renovation?
I have again tried to call BathCenter and no-one answers and the number diverts to a mobile phone voicemail?!?!? How unprofessional?
I have just gone on the website and the exact bath I need is still advertised as available for delivery and allows me to go to checkout.
How can you be this dishonest to make a customer pay for something only to tell them a number of days later that it is in fact not available?

Réponse de Bathcenter
Quick and easy ordering and very swift…
Quick and easy ordering and very swift next day delivery
Excellent service
Excellent service and communication, extremely fast delivery, literally within 2 days even though I ordered at 11pm, always kept updated with emails. Would definitely use again.
New Bathroom
I always try and use local companies where I can and I’m really glad I chose Bath Centre.
Excellent service from start to finish.
Ameena and her team couldn’t have been any more helpful if they tried.
I went to them with another quote I had and they were able to source everything the same and matched it straight away.
Highly recommend them and my Plumber is now going to be using them.

Réponse de Bathcenter
A maissive thank you to Ameena and the…
A massive thank you to Ameena and the team at Bathcenter. We had difficulties with our bathroom fitters and needed to postpone delivery of our Aruba bath twice. Bathcenter were so accommodating and helpful. They took the stress out of a very stressful situation. The Aruba bath is wonderful and at a great price. We are extremely happy customers!
Ordered Saturday
Ordered Saturday, arrived Tuesday, received txt message with delivery window, had phone call 20 mins before delivery, great service, would order from bath centre again
Good customer service
We had to wait for stock to come in of some items but customer service were responsive and helpful - thank you.
Issue resolved as expected
I can't comment on our shower door, as this hasn't been installed as yet but the customer service has been good so far at resolving some issues I had with shower trays. Ameena and Mandy have both been very helpful and the matter was resolved as expected.
Recently
Recently, I purchased aluminium radiators and electric elements. The product quality is outstanding, and the customer service at Bathcenter is excellent. Amenna was incredibly helpful. For future shopping, I'll always choose Bathcenter.
avoid avoid avoid
If I could give less than one I would. Really poor service - said my package would be with me in 1-2 working days in the confirmation email. A week later, still no package and no update. Emailed and called several times, told we’d be updated, but nothing.
So disappointed as I thought they had good reviews - now I wonder if they’ve just made them up.
I’d rather have my money back than wait.

Réponse de Bathcenter
I was very please my toilet and bath…
I was very please my toilet and bath arrived the day after my order and the delivery driver helped me into the house.
Very slow delivery
Very slow delivery! Don't listen to their time frames.
Had tradesmen booked in for the expected delivery date, over a week and no email of the order being processed or shipped. Causing undue delays and stress. Would not use again!

Réponse de Bathcenter
The flush handle
The flush handle too loose and too heavy, the plumber couldn’t install in the proper way. I would expect better quality for this amount of money.

Réponse de Bathcenter
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







