Just over 2 years ago we renewed our bathroom. Many of the items purchased were from the Bathcenter, Chesterfield. We are delighted with the products we chose. Recently, we found a small crack in the... Voir plus
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Lisez les avis des autres
We ordered several panels which were different from the picture. Not a problem as we really liked them. The delivery charge was very expensive and unfortunately we had to have 2 more. There wa... Voir plus
Waterproof shower panels. Delivery was a bit pricey but competitively priced panels and bad reviews of the other company made my choice. Through no fault of Bathcentre the package was damaged by the d... Voir plus
L'entreprise a répondu
Terrible customer service! My £659 Carronite bath came scratched. I can write a story how I've been treated by someone call Martin when I've tried to sort some repair kit to sort scratches on my new... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We have been supplying bathrooms to both Retail and Trade throughout the UK since 2005. Based in Chesterfield, Derbyshire, we are a family run business who value service above all else and now have a combined 40 years experience in the Bathroom retail and trade markets. We are able to sell just about anything which could be required to create the perfect bathroom.
Coordonnées de contact
Unit 21 Storforth Lane Trading Estate, S41 0QQ, chesterfield, Royaume-Uni
- 01246 550199
- info@bathcenter.co.uk
- bathcenter.co.uk
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Great and helpful staff nothing was to…
Great and helpful staff nothing was to much trouble the delivery guys were brilliant. I thank all the backroom staff for their efforts with my order. i would highly recommend this company.

Réponse de Bathcenter
AVOID *****Bought a sink cabinet fell…
AVOID *****Bought a sink cabinet fell apart in less then 6 mnths supposedly had a 5 yr guarentee but would not provide it when asked. Blamed water ingress plumber revisited said untrue but BathCentre refused replacement. Poor customer service experience trying to resolve shirked all responsibility to replace when it was professionally fitted, the sink prior in the exact same position lasted over 15 /20 yrs so lies its water ingress. This lasted 5 months split in 3 areas. Contacting Trading Standards for False Claims of Guarantees.

Réponse de Bathcenter
Quick, easy and very competitive pricing
Website was easy to navigate and sorted the desired item easily. Clear ordering process, very timely delivery. All in all very satisfied.

Réponse de Bathcenter
Very satisfied
The service was very good from ordering until delivery. The price was excellent, and I was kept informed of delivery times. Well done to all

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Fantastic customer service
The service was over and above I needed this bath as plumber was waiting to fit it and they don’t usually give a time for delivery. They contacted the driver who rang me and said he would be there he knew I was waiting for it . It was great service a great product and a great price

Réponse de Bathcenter
Great company ..very reasonably…
Great company ..very reasonably priced..great products..very quick delivery would highly recommend ☺️

Réponse de Bathcenter
Overall is okay
Overall is okay, they do have wide range of products on their site. You do need to check the stock with them before placing an order because their stock is not updated promptly on the site. Email is not the best way to contact, but I’ve had no problem reaching them through phone to chase something down. Overall it is an okay experience, they did shipped the product before promised time.

Réponse de Bathcenter
Ameena has been brilliant.
The service I received from Bathcenter, Ameena in particular, is 1st class. Everything I needed was actioned in good time, without reservation, with excellent communication.
Thank you Ameena, I appreciate all your help, you're a credit to Bathcenter.

Réponse de Bathcenter
Great communication
Great communication, bath delivered exactly when it was arranged for, customer service was excellent and the best price I could find for the item I bought. If only all transactions were this simple.

Réponse de Bathcenter
Second to none
I was really worried about ordering on line - I looked at lots of companies, but was put off by their reviews. I then came across bathcentre where the reviews were good . I ordered Thursday evening and got an email back with confirmation straight away, after an hour or so I received another email saying dispatched- Friday I got a call from a lovely lady Wendy to arrange delivery- it was arranged for Tuesday , delivered by a nice guy . I can honestly say the service is second to none - if you, like me are worried about ordering on line I would recommend this company 💯 once the shower door is fitted I will upload photos

Réponse de Bathcenter
Didn’t deliver in the 1-2 days quoted…
Didn’t deliver in the 1-2 days quoted and paid for. Absolute joke of a delivery company. Absolute joke from customer service, they never responded to emails. I fit bathrooms for a living. I will NEVER use this company again!

Réponse de Bathcenter
Ameena was exceptionally helpful and…
Ameena was exceptionally helpful and went the extra mile re our tricky water pressure problem.

Réponse de Bathcenter
Excellent customer service..
I received my delivery within a couple of days. Unfortunately, one item was damaged in transit, and they dealt with this quickly by sending a replacement.
Lovely bathroom furniture pleased with my purchase

Réponse de Bathcenter
Recently had the pleasure of dealing…
Recently had the pleasure of dealing with BathCentre.co.uk, and I must say, their service was top-notch! From start to finish, everything went smoothly. Ameena, the salesperson who assisted me via e-mail, was incredibly helpful. She promptly answered my questions, guided me through the product options, and ensured a seamless experience. The products I ordered were of excellent quality, and they arrived right on schedule. Overall, I'm thoroughly impressed with BathCentre.co.uk – they've earned a loyal customer! 👏🏼✨
Feel free to dive into that relaxing bubble bath now! 🌟🛀

Réponse de Bathcenter
Fabulous service
Fabulous service, friendly and went out of their way to be helpful. We are super happy with our new bathroom. The quality is very good. Would highly recommend Bathcenter.

Réponse de Bathcenter
Fast delivery and excellent service
Fast delivery and excellent service

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Really pleased
Really pleased, great communication as was able to arrange delivery day to suit my day off.
One of the few places I could find a 1650mm bath, very happy with all the items I bought.
Would highly recommend 👍
Great prices but need to work on delivery communication
The website was easy to navigate and the prices were really competitive. Ordering was straight forward and had an email straight away which is always a bonus. However I was having to juggle work and delivery dates and not having no notification appart from a day (organised on phone) when it will arrive is no good. Managed to organise someone to wait in but the bath arrived before they could get there. Think they need in place ether a email or text system where you are notified an exact day and rough estimate of time. I would recommend due to there prices but just be aware of delivery.

Réponse de Bathcenter
Excellence in every aspect
Excellent service from start to end, no pressure selling or shadowing you around the showroom, but all questions answered and very helpful staff both in the shop and over the phone. Delivery was on time, had to swap the bath and panel too which was easy and quick to do and swapped at no extra cost. The delivery man was excellent too and helped us carry the unit upstairs as was pre assembled
Can't fault and will definitely recommend to all.in the future
Many thanks for everything 🙏
Sarah & Chris

Réponse de Bathcenter
We had an adapted package of bathroom…
We had an adapted package of bathroom ware . We had a clear and detailed quote which we accepted and paid . Goods were delivered promptly as arranged and everything packaged well . Excellent service.

Réponse de Bathcenter
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