The ordering process was straightforward and the sales team even cared to email to check if the size of shower tray and shower door that I had ordered were correct because they are of different sizes.... Voir plus
L'entreprise a répondu
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The ordering process was straightforward and the sales team even cared to email to check if the size of shower tray and shower door that I had ordered were correct because they are of different sizes.... Voir plus
L'entreprise a répondu
I am very pleased with the total service provided by Bathroom Supastor, giving such a good price for the goods they supply. I could not fault the service from the Sales Team including Evan Jones, an... Voir plus
L'entreprise a répondu
Great customer service, after my delivery was left by the delivery driver next to my house and got lost. After few phone calls my order was re delivered . I will recommend this company to anyone and... Voir plus
L'entreprise a répondu
The shower screen arrived in a broken palette with nails sticking out. The delivery only delivers to curb side and you are expected to open and check the product within 20 minutes so read the small pr... Voir plus
L'entreprise a répondu
Here at Bathroom Supastore we believe that quality shouldn’t be delivered at a premium price, that’s why we offer the lowest price possible for high quality products and a service that cannot be beaten. We are a UK-based online retailer specialising in bathroom products, including furniture, fixtures, and accessories. We sources products from top manufacturers in the industry, ensuring that all products are of high quality and meet the latest industry standards. We have a team of highly skilled customer service professionals who are available to assist customers with their purchases. Bathroom Supastore is a reputable and reliable online retailer of bathroom products, providing customers with a wide selection of quality products, excellent customer service, and affordable prices.
Écrit par l'entreprise

Unit 26A, Pant Industrial Estate, CF48 2SR, Merthyr Tydfil, Royaume-Uni
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great service and delivered on time as stated. Unfortunately due to my customer changing her bathroom layout at the last minute I had to ask the store to accept a return of the shower tray and cubicle, which they did with no fuss. Very professional.

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Great product, so much better than I expected and very fast delivery

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Great bath panel, fast delivery, very well packed and arrived in perfect condition.

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A Supa site! Found our dream mirror for our en suite renovation. Transformed the space and sure gives the room the wow factor. So delighted with the mirror. A work of art as well as very practical! Just LOVE!!

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Very good service and helpful on the phone and by email.

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Speedy delivery and clear on site if products in stock.good communications and delivery notification good
On downside,the delivery was made in.a.van with no tail lift and no drivers mate.the shower Cubicle weighed well over 50kg and required 2 people to get it of the van.fortunately a currys delivery.driver mate helped him get it off.we nearly turned him away.have a tail lift and a drivers mate when it's necessary please
I want to make it clear that bathroomsupastore were very good,it was the courier who handle the goods delivery badly

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Very helpful and prompt in reply to initial enquiry. Delivery on time. Item in good order. Would definitely recommend.

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I ordered a 1850 high shower door as specified on their website, specifically because due to a sloping ceiling that was the height restriction. The shower door arrived today but it was 1900 high so would not fit. They say the 1850 high door is no longer available, and admit that their website description was wrong.
So I waited in for nothing and now have to wait in again for the door to be collected.
They say they will refund but only AFTER the door has been collected. I asked whether there would be some compensation for the inconvenience and they said "no". So I now have the hassle of sourcing another door at 1850 high, and my shower room work is delayed until I can get a better company to supply a door.
This company really needs to get its act together and make sure that products it delivers are as specified. All very annoying...

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Great service. I ordered Shower tray and enclosure a month back with express delivery. Product delivered on time. Later in the evening, I found a crack on the shower tray. I called back to report the issue and I have received another shower tray in 2 days without any issue. Defo recommended.

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Actually able to speak to a real person, Evan, who rang me back when he said he would. He expedited a part I had forgotten to order and sent me a message and a picture to confirm he had done so.
Exceptional service not found in many other companies.

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Nice item and delivered on time, a good service from start to finish

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The bath I ordered arrived in time, but in spite of very good packing, had a small broken but on the edge, we think from before it left the factory. However, the response and refund were very prompt

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The order and delivery went very smoothly. Quick delivery, haven't installed the shower set yet so cannot say much but the set looks very nice and expensive. I can recommend the shower set.

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Needed a 1200x1200 shower tray for our new ensuite. Every other website was selling designer ones for almost £1000. Bathroom Supastore had a good looking one for less than half the price of other stores. The order and Delivery went without a problem, and our builders said it was really solid and good quality for the money. So can't fault them!

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Excellent service and fast delivery. Really pleased with my new bath and can't wait for it to be installed!

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