ONLINE STORES Avis 173

Got a good deal for three worktops and delivered with care and in perfect condition.

Great communication throughout. Staff very helpful. Fantastic product.

Lovely worktop, excellent service delivered on time.

Bbk is the worst parts company ive ever dealt with i purchased a set of their shorty headers for my ram truck got them installed they sounded great for about 3 months then they pooped t the bed i went to get them replaced under warranty at my supplier but was going to be 6 to 8 weeks and advised me to go direct to bbk so i call them tgey ask me to semd pictures and videos so i do and they approve the warranty so the mail msn shows up and wants to charge me 86 dollars to pick them up customs chsrges on what was supposed to be free warranty replacement no tax however they marked it at bbk as merchandise (even though tim at bbk assured me they were clearly marked warranty but was a lie ) so i get the box home open it to find an u finished pourus sandblasted sey of headers with some of the worst welds ive ever seen and warped flanges so again i call them and at this point im pretty frustrated and tim tells me im going to call your supplier and get them to refund you and no warranty very brutsl customer service and even worse craftsmanship never buy bbk they are a joke

The overall service, good communication and being customer centric help make dealing with BBK-Direct such a pleasure.

Very helpful over phone. Delivery driver exceptionally helpful. Easily the best delivery driver we've ever dealt with, over many years. Please make sure he personally gets credit for his customer service.

Great customer service. Good communication, great product and defently I will use your services in future.
Thank you

Easy ordering - good communication and delivered exactly on time - thanks

Communication via emails, templating and installation everything was very smooth and professional services provided.

Good price, good communication, delivery service was on time and helpful. I have used Bbk 4 times and every time it has been 100%.

Good price, fast delivery, great worktop and upstand. A very accommodating and professional company. I had an extremely good experience from ordering to delivery. Thank you very much.

Very prompt in product and delivery issues.solved ordered and delivered to an urgent job within 24 hours 👍 great

Promised to deliver by Christmas over call. Claimed that they reached to me for delivery while I have no missed calls and voicemail at the same day, and said this was their last delivery date of the year and need to deliver next year (but not the first business day!) I have already appointed my fitter before Christmas and they have no remedial actions at all!

4 Jan 2023: So we have received a message today it won’t be delivered today :) I asked my fitter to come and have to rearrange again and again!
OF COURSE, NO REMEDIAL ACTION AGAIN.

I was struggling to find the worktop I wanted at a good price but also a company that templated and fitted it too… BBK were extremely helpful and my experience with them from start to finish was second to none. Specifically I dealt with Lina Pakamorytė who was very knowledgeable about the products and helped me through every step of the process. Once I had decided on the worktop templating was arranged very quickly and and after that the delivery and installation was a very quick turn around… the customer service and overall service I cannot fault it, it was a very smooth transition from start to finish.

Best price I could find and attention to detail was very thorough during the sales process. I dealt with Lina on a number of occasions who was excellent.

Very pleased with our Work Tops, would definitely purchase with BBK-direct again.

Response times great staff helpful goods and delivery excellent for a change a company that goes that extra mile thank you

I had no issues, delivered when expected

Items in stock good communications quick delivery everything you need from a supplier perfect