BedsDivans Avis 

1 868
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Scam seller. Avoid at all costs. Advertised an orthopaedic pocket sprung mattress with memory foam, but sent a cheap, basic spring mattress with zero foam. When confronted, they falsely claimed the fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service. Arrived before schedule time. Helped with taking bed base upstairs & fitted casters too. He told me his job.was just deliver bed but seeing me with painful shoulder, installed bed b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick delivery and good price. No instruction leaflet and spent a long time trying to find out where the U pieces went to join bed. You Tube were good but couldn’t find the splits down the side so did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de meubles de chambre à coucher
  4. Fabricant de meubles
  5. Magasin de meubles
  6. Magasin de mobilier de jardin

Écrit par l'entreprise

BedsDivans are the UK's largest manufacturers and online spot for Cheap Divan Beds with Mattresses in different sizes with free 7-14 working days delivery. Shop now!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 868)

8 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

LOVELY BED FOR A GREAT PRICE

Fantastic seller. Great communication. Beautiful bed and really comfy mattress at a great price. Quick delivery. Couldn't ask for more.

19 mars 2024
Avis spontané
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Réponse de BedsDivans

Hi

Thank you kindly for your positive 5* review and feedback.

We appreciate you taking the time to do this.

Furthermore, for sharing your customer journey and experiences.

We look forward to you shopping with us again in the future.

Noté 5 sur 5 étoiles

Fantastic bed

Second time ordering double bed from here.
Good quality, competitively priced and quick delivery.
Would recommend!

23 mars 2024
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Réponse de BedsDivans

Hi

Thank you kindly for your positive 5* review and feedback.

We appreciate you taking the time to do this.

Furthermore, for sharing your customer journey and experiences.

We look forward to you shopping with us again in the future.

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service
including quick responses, fast delivery, great product, great price - couldn't be happier!

15 mars 2024
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Réponse de BedsDivans

Hi

Thank you kindly for your positive 5* review and feedback.

We appreciate you taking the time to do this.

Furthermore, for sharing your customer journey and experiences.

We look forward to you shopping with us again in the future.

Should you require any further assistance now or in the future, then please do not hesitate to contact us.

Kind regards

Noté 5 sur 5 étoiles

Fantastic company

Very easy to order online, lady contacted to arrange delivery which was very quick. Delivery drivers were fantastic and kept in contact in regards to location and time. Bed itself is absolutely fantastic, no complaints what so ever. Will 100% be ordering again for my kids. Thank you so much for a great service! 10/10

20 mars 2024
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Réponse de BedsDivans

Hi

Thank you kindly for your positive 5* review and feedback.

We appreciate you taking the time to do this.

Furthermore, for sharing your customer journey and experiences.

We look forward to you shopping with us again in the future.

Should you require any further assistance now or in the future, then please do not hesitate to contact us.

Kind regards

Noté 5 sur 5 étoiles

Great base and quality.

Amazing value for money. Very well made. It’s just brilliant, can’t fault the process from order, delivery to using. The sturdy drawers and headboard are brilliant too - just luv my new bed base. Thankyou again - great seller. 👍👍💪💪

24 mars 2024
Avis spontané
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Réponse de BedsDivans

Hi Lynn

Thank you so much for taking the time to leave a positive 5* review.

Furthermore, for sharing your customer journey.

We are delighted to hear that you are happy with your new bed and no doubt it looks lovely in it's new home.

Wishing you wonderful nights of a restful sleep.

Kind regards

Noté 5 sur 5 étoiles

Excellent service.

Excellent service, from ordering to delivery brilliant company to deal with.
For the price the base and headboard are fantastic, so smart.

4 mars 2024
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Réponse de BedsDivans

Thank you for your positive feedback !

Noté 1 sur 5 étoiles

Vile company

Vile company, I ordered a bed on Ebay and i went a week before hearing anything about it being delivered before I asked them where it is didn't get a response a couple of days later I cancelled it then I get a message back straight away it's being dispatched then they tell me I can't cancel it, I opened a case with eBay, then I get a phone call claiming to be ebay (which I thought was at the time) I was told to close the case and I'll get my refund issued, then I didn't get anything after that, I spoke to Ebay and they siad that they couldn't help because the case was closed, then bedsdivans had the cheek to tell me they wouldn't refund me unless I left good feedback and the refund would be a gesture of goodwill lol, they would only ring to communicate so nothing was on message as proof, they knew they were in the wrong, on the phone they are abusive, controlling and very aggressive, they are only nice if you are happy with thier product from what I can see on reviews everywhere, I currently have a bank dispute out and they are fighting back, claiming its been delivered etc. This company is the worse I've ever come across, I would avoid at all cost. Beds divans stop trying to challenge my honest review by telling trustpilot it's for someone else lol, don't play dumb, you know exactly who I am I have spoke to your head office aswell as some of your discusting staff, I have got my money back through bank dispute despite you lot trying to challenge it, you didn't have a leg to stand on, good riddance

10 janvier 2024
Avis spontané
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Réponse de BedsDivans

We have no idea who you are, we do not have an active order for you, we have contacted several teams to find any order for you and there are no orders with our company.

Noté 5 sur 5 étoiles

Low divan

Good item and service

26 février 2024
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Réponse de BedsDivans

Thank you for your feedback!

Noté 1 sur 5 étoiles

I brought from ebay

I brought from ebay. Bed is not fit for purpose. They lie. Bully and harrass their customers. Delivery men were lovely. Cannot fault them.
When you leave a negative review on ebay there response is pure lies. Some of the reviews are shocking. Ebay should be ashamed to let these sell on there platform.
So received an email. Company trying to remove this feedback and also feedback on ebay. Have a screenshot and all the conversations. So please be aware DO NOT TRUST... As far as I am concerned ebay have not closed my case. I will happily share all evidence with Trustpilot. And again bullying tactics. Yes I was on holiday. And I have every right to leave a review. But you as a company are saying I lied. You didn't know me. Then ebay closed my case and now its I have 7 days to return a fit that is rubbish. The lies just keep on coming

1 mars 2024
Avis spontané
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Réponse de BedsDivans

Hi, thanks for feedback, Please check your ebay account and next steps to follow - Thank you

Noté 5 sur 5 étoiles

Great

Great. Excellent service

3 mars 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback!

Noté 5 sur 5 étoiles

Venice double divan bed

Lovely bed drawers good size matress lovely quick delivery

12 février 2024
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Réponse de BedsDivans

Thank you for your feedback!

Noté 5 sur 5 étoiles

Amazing

Amazing , and everyone is so kind and helpful

11 février 2024
Logo de BedsDivans

Réponse de BedsDivans

Thank you for your feedback!

Noté 5 sur 5 étoiles

Easy to order

Easy to order, excellent service and delivery was on time and a very helpful driver.

3 février 2024
Logo de BedsDivans

Réponse de BedsDivans

Thank you for your feedback!

Noté 1 sur 5 étoiles

I had no tracking for my delivery just…

I had no tracking for my delivery just messaging but the delivery man was great when it arrived couldnt fault him.the craftsmanship of the bed is not good at all I am very disappointed so will see how long it lasts as doesn't feel that strong at all some sticker markers weren't on either the customer service was ok but could be alot better considering very slow at getting back to you with any questions or queries but did help eventually but I won't be buying from this company again very disappointed in the quality and service provided

26 janvier 2024
Avis spontané
Logo de BedsDivans

Réponse de BedsDivans

Thank you for your feedback, we are sorry to hear of your experience, We have requested images of the goods you received and still not received the information requested form you and it’s been over 6 weeks when we requested, Please send in the images on email so we can better assist you and sort out the issues for you. - Your Tracking number was provided to you 24 hours after you placed order via email - BEDS44942B892BA0C

Update on review, - We contacted you on 04.05.2024 - as a courtesy call and asked how you are getting on with the bed purchased, you seemed happy and stated there seems to be no issues - which we are glad to hear. - Have a great weekend

Wishing you all the best

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