BedsDivans Avis 

1 868
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Scam seller. Avoid at all costs. Advertised an orthopaedic pocket sprung mattress with memory foam, but sent a cheap, basic spring mattress with zero foam. When confronted, they falsely claimed the fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought from ebay a double sized divan with two storage draws, headboard and mattress included. Superb quality at a pretty unbeatable price, was super pleased with the purchase end the delivery. Also t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Brilliant service. Arrived before schedule time. Helped with taking bed base upstairs & fitted casters too. He told me his job.was just deliver bed but seeing me with painful shoulder, installed bed b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Quick delivery and good price. No instruction leaflet and spent a long time trying to find out where the U pieces went to join bed. You Tube were good but couldn’t find the splits down the side so did... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de lits
  2. Magasin de literie
  3. Magasin de meubles de chambre à coucher
  4. Fabricant de meubles
  5. Magasin de meubles
  6. Magasin de mobilier de jardin

Écrit par l'entreprise

BedsDivans are the UK's largest manufacturers and online spot for Cheap Divan Beds with Mattresses in different sizes with free 7-14 working days delivery. Shop now!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,0

Tous les avis

(1 868)

8 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent quality for a brilliant price

We bought a bed from this company a few years ago and were so happy with our purchase that when we needed one for my son’s room we immediately rang them and did not bother to look anywhere else. The quality of the beds are excellent and far better than any you will find in the big bed companies for triple the price. I spoke to the company yesterday morning enquiring as to how quick they could get me a bed. I needed it ASAP. The lady advised me that she would make sure that it was made (they make to order) and ready for us to collect at 4pm the same day. True to her word, it was ready and waiting for us. It looks fantastic and my son said he slept really well on it.
I had already recommended this company to many people after my first purchase and will continue to do so. Thank you so much.

17 juillet 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback !

Noté 5 sur 5 étoiles

Fantastic service and product, very competitively priced!!

I used the website to buy a double divan with headboard. The prices are very competitive so I was suspicious however I have received the bed today and the quality is fantastic! Had a couple of issues with the website which were no ones fault but the company were very quick and responsive. They called me twice to update me on the status of the bed delivery too and it was actually delivered early.
10/10 would recommend! Thanks!

5 juillet 2024
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Réponse de BedsDivans

Thank you for your feedback !

Noté 5 sur 5 étoiles

I had a kingsize bed base and headboard…

I had a kingsize bed base and headboard delivered yesterday... Wow all I can say is I'm over the moon. Good quality. Delivery was as stated, and the delivery guy was very helpful.

9 juillet 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback !

Noté 5 sur 5 étoiles

Lost for words in a great way

From start to finish , the service was impeccable. I placed the order and forgot To check the box for a preorganised discount. They immediately told me that I had done this and would refund the discount to my account. I asked if it could be delivered early.They did their utmost to make sure I received it on time. It was, it
arrived earlier than the stated time even delivered by the bosses themselves. The bed was better than I saw on the web as assured fter being described on the phone I was and still am
so impressed when it arrived by
the quality. After assembling the bed I had a problem. I telephoned the company.They arranged a video call with a technician. He couldn't understand why it was not working.They then sent a technician to my home to rectify the problem (at no cost). My embarrassment was it was me but I was met with a smile. .Don't worry and a handshake. I cannot stress how impressed I am by this company. I wish ordering online was as simple and effective as this purchase was.

2 juillet 2024
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Réponse de BedsDivans

Thank you for your feedback! - We greatly appreciate it

Noté 1 sur 5 étoiles

Poor customer service

Bought a bed from BedsDivans online. They failed to deliver within 7 days as promised. The man who was supposed to help me with delivery arrangement was very unprofessional and rude. I ended up canceling the purchase.

1 juillet 2024
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Réponse de BedsDivans

Thank you for your feedback. You were advised on the date of delivery for the order however you were not happy with the date and time given, we issued you a full refund with no cancellation fee and cancelled your order. we did review the call and found no fault with the agent that you spoke to, as they gave the correct information and confirmed our delivery terms, they also removed the cancellation fee for you. -Thank you

Noté 5 sur 5 étoiles

Super quality bed at amazing price

The bed is really good quality and at a great price. I received exactly what I ordered. In addition, the team was great at helping me have the bed delivered on my selected day. Ordered monday and delivered Saturday! Very good service

24 juin 2024
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Réponse de BedsDivans

Thank you for your feedback !

Noté 1 sur 5 étoiles

Terrible company

Terrible company. I opened a case on ebay and they contacted me and lied saying an issue would be issued if I closed the case and left them a review. They lied and said the goods were delivered when it was not. Do not order from this company

22 juin 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback. you order has been delivered and tracking shows delivered - we sent you tracking details on the case you opened, and you then closed the case as you had the evidence of the goods being delivered with images at your property.
TRACKING LINK - https://bedsdivans.co.uk/track-your-order
TRACKING NUMBER - BEDS7B267AD7224BC
POSTCODE - SL2 5YQ

Noté 3 sur 5 étoiles

Lack of communication

I wasn’t provided with any delivery information until I chased it up myself at which point I was told I would be contacted 24hrs before delivery. They said they would send text confirmation and never did. Lack of communication.
Nice cheap bed though.

8 juin 2024
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Réponse de BedsDivans

Thank you for your feedback, we are sorry for the lack of communication, it seems like we had a duplicate order placed for you which we had to sort out before processing the order, your delivery was completed in 8 working days and delighted to hear your happy with the goods ! - Have a great day

Noté 5 sur 5 étoiles

What a fabulous company for keeping me…

What a fabulous company for keeping me updated with my new bed... brilliant service from start to Finnish...the bed is great quality and very comfortable for my back .. would recommend anyone to buy from this company...

15 juin 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback !

Noté 5 sur 5 étoiles

Excellent. Very pleased

Delivery was on time.
What an amazing product.
Very sturdy.
The best mattress EVER to come complete with the bed. Headboard easy to assemble.
I will buy from here again when my mattress is due an upgrade... I will be purchasing a full bed to match the single one I purchased.
Thank you so much.
I really can't say in words how amazing the bed and mattress actually is.

12 juin 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback !

Noté 4 sur 5 étoiles

Reinforced Divan Bed

Bed delivered on 15 Jun 24. Should have been delivered 5-12 Jun 24. However, although delivery not as stated, absolutely delighted with the bed. Good quality for an excellent price. Delivery driver polite and helpful. Definitely buy again and recommend to others, but company maybe address delivery times on advert of bed

15 juin 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback !

Noté 5 sur 5 étoiles

Divan bed

Quick delivery and a good decent bed at affordable price

5 juin 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback !

Noté 5 sur 5 étoiles

Delivered on time and in excellent…

Delivered on time and in excellent condition
It was a pleasure doing business with Bedsdivans communication was first class and friendly
Would highly recommend Bedsdivans

10 juin 2024
Avis spontané
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Réponse de BedsDivans

Thank you for your feedback !

Noté 4 sur 5 étoiles

The bed is good

The bed is good, my daughter is very happy.
But feet and clips where missing, so check prior letting the delivery driver leave.
Luckly the driver was really nice and came back to drop of some extras. Found out early enough before the driver was too far away.

25 mai 2024
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Réponse de BedsDivans

Thank you for your email, we are glad to see this happen, should the driver have left and not been able to return, we would always ship out any missing parts the next day 1st class post - Thank you !

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