Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Bought mosaic tile advertised as Colonial Glossy White Porcelain Mosaic 1x1, with stated size 12.875 x 11.75 size, but in fact this is just Merola Metro 1x1 tile sold at a premium. Horrible customer... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Beautiful tile selection, but they sent the wrong tile sample. Colors online do not fully match reality, so we are glad we ordered a sample. But, the sample we ordered is not the one we received.... Voir plus

Noté 5 sur 5 étoiles

THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT... Voir plus

Noté 5 sur 5 étoiles

I ordered the San Diego tile on a Thursday, and it arrived from Tunisia on Monday to me on the East Coast, well packaged in perfect condition. I was hesitant to order online, but it worked out great.... Voir plus

À propos de l'entreprise

  1. Magasin de revêtements de sol

Écrit par l'entreprise

Serving our customers online since 2007, Shop at beltile.com or call 866-925-8453. We specialize in unique stone, handpainted Moroccan, Iznik and Italian tiles, stone mosaics, and hexagon floor patterns.


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,3

Tous les avis

(64)

4 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful tiles

I love the San Diego blue tiles! One of the tiles was chipped in transit, but customer service took care of the replacement in a very timely manner. I am very pleased with the tiles and the service.

2 avril 2021
Noté 5 sur 5 étoiles

BelTile was the only company on the web…

BelTile was the only company on the web with my product in stock. It was shipped and delivered promptly in good condition. I had an interaction with customer service that was professional and helpful. Just the kind of company you like to do business with,

28 mars 2021
Noté 5 sur 5 étoiles

Had Just What We Needed

BelTile had just what we needed - 8x8 black and white square tiles for our laundry room floor. We couldn't find them anywhere else, and I had my heart set on a checkered pattern for this room. The sales associate was super helpful in helping me place my order.

22 mars 2021
Noté 5 sur 5 étoiles

Unique and Gorgeous Tiles + Top Notch Service

Thanks to BelTile the Master Bath is my favorite room in the house! Gorgeous tiles and wonderful customer service from design to installation. I’d highly recommend BelTile if you’re looking for unique and quality tiles and top notch service at the right price.

2 mars 2021
Avis spontané
Noté 5 sur 5 étoiles

Exceptional customer service

Found penny tile with darker edge at a big box store but after install, we realized we had 2 different dye lots. We had to tear it out. Finding the same tile proved much harder than we thought. Many of the “white” penny tiles looked more blue. Finally found this tile and ordered a sample. It looked perfect but I called to make sure we would get the same dye lot as the sample. They were very kind and understanding with my concerns. It came perfect. All the same dye lot and I love how our backsplash turned out.

16 février 2021
Noté 5 sur 5 étoiles

Fantastic service and pricing

Working with BelTile was easy. Prices were fair and delivery was seamless.
Customer support was very responsive and took care of all questions in a timely manner. Would definitely recommend!

6 février 2021
Noté 5 sur 5 étoiles

Fast turn around time

My tile was delivered very quickly. I was surprised because the samples that I had ordered took longer to arrive than the actual order. The company that delivered the products was very efficient. The driver even called me to make sure I was home. I’m very satisfied.

19 novembre 2020
Noté 5 sur 5 étoiles

THERE AREN'T ENOUGH STARS TO APPLY TO…

THERE AREN'T ENOUGH STARS TO APPLY TO THIS BUSINESS. TALK ABOUT "CUSTOMER SERVICE" AND BelTile IS ON ANOTHER LEVEL...THIS COMPANY AND THEIR "CUSTOMER SERVICE" PERSON WENT OVERBOARD TO MAKE SURE THAT I HAD AN "OUTSTANDING" OUTCOME. RELATIVELY NEW COMPANY BUT FOR SURE THEY HAVE "OLD SCHOOL" SATISFACTION AS THEIR #1 GOAL!!!!

27 octobre 2020
Noté 2 sur 5 étoiles

Good & Bad

I have ordered 3 times from here. The first x I received a broken tile and they replaced it with a new one, but we asked for the wrong thing. When we wanted to exchange it, we couldn't w/o paying for it since it was our fault this x. Also, their descriptions aren't clear, I accidently ordered too thick of ones that I can't use or return.The 2nd time they even sent a picture of the 2x2 tiles that would go good with my border, but they sent a different little flower design instead. Then when I ordered the pencil thin trim, I was given the 1/2 in. trim & now I have ordered more so I have enough if I go with a different configuration & I may get the right stuff but now it won't match & it's too close to my tiling time to change. Some of it's my fault b/c I shipped it to a different place than where I live to double check it faster, but if there weren't mistakes that wouldn't have been a problem. Shipping cost is outrageous, too.

19 octobre 2020
Logo de BelTile

Réponse de BelTile

HI Margaret, we will see what we can do to help.

Noté 5 sur 5 étoiles

Impressive product and service

The tile I ordered is beautiful, just as I was hoping for. It seems like it is good quality. When I emailed to ask about other product availability I got a response, with pictures, within minutes. I am very impressed with beltile and hope to have an opportunity to use their products again.

14 octobre 2020
Noté 5 sur 5 étoiles

Helpful people

I found the people at Beltile to be very helpful and responsive. Their products, based on my order, seem to be of very high quality. I would highly recommend them

14 octobre 2020

L’expérience Trustpilot

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