Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a "Recertified JP45, Jack Platform", SKU 5215825-OB. Probably a customer return not for a defect, but for "changed my mind". Bendpak showed the item as being in stock. Well, it actually w... Voir plus

Noté 5 sur 5 étoiles

Just ordered BendPak XPR-10AXLS, due in about 1 week, but wanted to say so far, working with Kat Ladosky, it has been going great. She always answered my questions immediately, and if she didn't have... Voir plus

Noté 5 sur 5 étoiles

5 Star Service! I do my best to give my customers the best service. I know the assistance I receive from BendPak rolls down to my customers the same. I appreciate everything you do for us at AEI. Du... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

BendPak is the best, Hands down. The level of service both sales and support is amazing. When I talked with the original sales rep, he was very imformative and non-pressure. He helped me make the... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipement
  2. Fabricant

Écrit par l'entreprise

BendPak is a global leader in automotive service equipment, trusted by professionals and enthusiasts alike for over 50 years. Renowned for innovative lifts, shop equipment, and comprehensive garage solutions, BendPak delivers unmatched quality and reliability, designed specifically to boost productivity, efficiency, and safety. As part of our ongoing commitment to improvement, we consistently gather customer feedback to enhance our products and services, ensuring we're always evolving to meet and exceed customer expectations. Our extensive product line includes car lifts, tire changers, wheel balancers, air compressors, oil filter crushers, and other essential garage equipment. Whether you own a small workshop, manage a dealership, or run a large automotive service center, BendPak provides robust, versatile products designed to handle everything from routine maintenance to major repairs with ease. At BendPak, customer service isn't just a department-it's the cornerstone of our business. We're committed to providing personalized support, expert advice, and prompt solutions, ensuring every interaction exceeds expectations. Our knowledgeable team understands the unique challenges our customers face, offering tailored solutions and technical expertise to keep your equipment running smoothly. Your satisfaction drives our dedication to excellence, making BendPak the dependable partner your garage can count on, today and for years to come.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

376 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,7

Tous les avis

(376)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Packaging was good

Packaging was good, delivered on time, on request a day, set up was simple, instructions were good, works like a charm!

25 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Ordered as a Christmas gift

Ordered as a Christmas gift. Easy ordering and fast delivery. Even with the holidays received a day earlier than expected. Can’t wait till Christmas morning to see son’s reaction when he opens.

24 décembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Ranger DST-2420 Wheel Balancer is TERRIBLE

I purchased the Ranger DST-2420 Wheel Balancer for my landscape company to be used 2 to 3 times a month. After approximately 14 months, it broke. I called (and waited for a half hour on hold) and they said to replace the board, which I did, but it didn't fix the problem. I then called all the service companies they recommended in my area but they all told me that they didn't work on them. I hired a company from out-of-state to come and fix it. He charged me a ridiculous amount of money for mileage but after 2 appointments, he did fix it. He told me I would be better off getting rid of it because it is a very poorly built product.

23 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Very pleased.

Product was in stock and delivered on time as expected. Quality all of the way. I highly recommend!!

22 décembre 2019
Avis spontané
Noté 3 sur 5 étoiles

YOUR WEB PAGE NEEDS WORK

YOUR PAGE LAY OUT FOR LIFT ARE DIFFERENT.
YOUR SEARCH PAGE NOT FINDING YOUR P/N
YOUR ACCESSORIES PAGE NOT SHOWING ALL ITEMS
Compare Products
You have no items to compare. COULD NOT GET THIS FUNCTION TO WORK.

19 décembre 2019
Avis spontané
Logo de BendPak

Réponse de BendPak

Hello!

Sorry you're having trouble. We tested everything on our end and things seem to be working as normal. We'd be happy to help you through it if you send us a screenshot and email it to story@bendpak.com! Otherwise, we'd be happy to assist you over the phone at 1-800-253-2363 or email sales@bendpak.com. Thank you for your interest!

Noté 5 sur 5 étoiles

Very pleased with my purchase.

Very pleased with my purchase. Stout as hell. Manual should include diagram of hydraulic cart. I bought BendPak because the safety lock mechanism does not require a cable release. I added a quick disconnect setup so I can store the cart easily and use the lift as a table with a piece of plywood on it.

19 décembre 2019
Avis spontané
Noté 4 sur 5 étoiles

It's a tire machine

I have had a chance to use this tire machine and it works the way it is supposed to. Comes with the parts and tools you need. Only down side I have seen so far is the bead breaker head is at a weird angle for pickup tires on 16" rim's. It centers up a bit low so the arc on the head does not match up with the arc of the bead. Good entry level machine.

18 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

great service

great service, 1 hickup, the part did not get ordered when i submitted it on line but the customer service rep. took care of it right away and was very pleasant.

13 décembre 2019
Avis spontané
Noté 3 sur 5 étoiles

Great product, horrible instructions

While the two post lift I purchased is a great product, I was less than impressed with many aspects of the purchase. First, the lift showed up with multiple blemishes due to lack of quality packaging. Paint completely rubbed off in many places, decals damaged, etc. Upon contacting the customer service representative I dealt with, for the second time since I didn't receive a response at first, he made claim to make it right by sending paint. I then had to ask for a new decal, he asked which one. I had already sent all damage pictures previously. Second, it is a super pain in the a** to assemble and the assembly directions are about useless in some areas. Also, there are huge differences in the assembly instructions that come with the lift and the one downloaded from the product page on the website. They actually tell you to assembly some areas differently. I believe a little better engineering would go a long ways in making the lift easier to assemble.

Over all its a quality product and works great. Although, if you are not well versed in figuring out how to work on something due to a lack of instructions, you should find an installer.

12 décembre 2019
Avis spontané
Noté 2 sur 5 étoiles

Questionable Quality

I purchased a new R980AT tire changer to replace my 10yr old atlas that I bought for less than half the price. It worked great for the first 8 tires, then the motor burnt up! Literally in flames! Called customer support, they were helpful - sent a new motor - said they've had problems with the windings in the poor quality motors that they've been using. It took over a week to get the new motor & I had to install it myself - no offer to reimburse me for the labor to put the new one in. Thank God I still had my old Atlas machine to use for that week when the new machine was broken or I would have lost a lot of tire jobs to some other shop. Hopefully this machine will last as long a my previous one did.

11 décembre 2019
Avis spontané
Noté 3 sur 5 étoiles

I'm shocked that it took them a week to…

I'm shocked that it took them a week to process an order I placed on their website; after the first 4 days I called to see what was going on with it because I hadn't heard anything at all. The support person said the work order had just arrived at fulfillment. Then 4 days after that it shipped. The items are first rate, but it's certainly not like buying through Amazon.

10 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Four-post lift

My BendPak four-post lift was delivered this week. Robert L has been extremely helpful with equipment selection, site planning, and shipping. Technical questions were clarified quickly. One minor shipping discrepancy was resolved immediately. Looking forward to getting the lift assembled and in service.

7 décembre 2019
Avis spontané
Noté 2 sur 5 étoiles

Sp-7xlf

The lift is a great concept, but it doesnt seem to work for all vehicles. I installed this lift in my garage. I can’t raise my 2016 ram 1500. The platform inside width is too wide to contact the chassis on my truck. It seems like it will be great for my 82 vette and my 2017 audi A7.

26 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Poor

Poor, Poor Quality Control and Customer Service.

My GrandPrix lift was packaged poorly for shipping and came in all damaged and scratched with tears in the rubber bumpers. Their only remedy is to give you a free oil drain and send you touch up paint.

Additionally, their own hydraulc line fittings don't match up with the actual fittings they supply on their own pump. It's like they don't even bother with quality control. When you pay $100.00 extra to have a service company come out and change the fittings so you can use your $3,000 lift, they won't reimburse you and give you the run-around with a customer service agent who mumbles and says he has no supervisor for you to take the issue up with. Very, very disappointing. Wished I would have bought a Rotary Lift now.

24 novembre 2019
Avis spontané

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