Bespoke Post Avis 301

I love bespoke post. I’ve been a customer of theirs from almost the beginning and they have the best customer service ever. So easy to work with and one of few brands I never have issues with. I’ll always be a loyal customer

I’m a real person leaving a real review 😄 — and I genuinely love Bespoke Post.

I originally got this subscription as a Christmas gift for my 30-year-old son, and it has truly been the gift that keeps giving all year long. Every month he’s literally like a little kid waiting for his box to arrive, and it’s honestly been so fun to watch.

The convenience is great — it’s easy to preview, swap, or skip boxes, so it never feels stressful or wasteful. The quality has also been consistently impressive for the price point, and the items feel thoughtful and well made.

One of the biggest reasons I love supporting Bespoke Post is that they feature many small businesses and independent makers, which makes each box feel even more meaningful.

Highly recommend!

I’ve been subscribed to Bespoke Post for about 5 years now and they’ve been great. The product are quality and the customer service is awesome. Sometimes I forget to skip my box if I don’t want the items for the month and they have always been quick to refund me and squared away.

I received an email with a money off coupon to use on my first purchase. When I attempted to use it for a sweatshirt purchase, it wouldn't accept it. I sent an email asking about it and I never received a response.

Really like the clothes I've ordered. Great prices and great quality.
customer service is excellent and very fast.

Wonderful products! Incredible costumer service!! Bought my husband a beautiful axe from them! Cannot recommend this company enough!!

I've always appreciated the "direct to representative" service I've experienced with Bespoke Post over the last 5 or so years. I've only had to reach out to support a couple of times, but each experience was simple, positive, and fairly quick. What more could you ask for?

I had a defective product and the Bespoke Post rep took care of it in a professional way and to my complete satisfaction.

They have an monthly optional subscription and I forgot to look at the offer before it was sent out. I messaged them, and that same day they got me a free return slip to attach to the package to send back. No tassels, no issues. Very prompt and very easy to return.

I by mistake got two right foot slippers for Christmas. When I reached out to Bespoke and Dan replied immediately and didn't even want pictures of the item. They said that another pair would be in the mail, and I received them in two days. Literally, this is how customer service should be with every company. We will definitely buy from Bespoke again.

I have loved shopping at Bespoke Post! They have items that you don’t see everywhere. I have found great gifts for the guys in my family. This Christmas I had to exchange a jacket and they were on it quickly. 5 stars!!

The experience started with their monthly packages, be sure to fill out your preferences! I hardly ever had to alter my box, it was always the the thing I needed. Beyond that the real hidden gem is the effectiveness of their customer support, it needs to be studied and implemented everywhere! Instant resolve sums it up very well. I thank you again bespoke post and the team behind the name, thank you.

Customer support team was top notch, paired with an inventory and website full of niche necessities that multitudes of enthusiast will find themselves saying “I’d like that”. Easy place to spend your dime anytime. Thanks team.

I just canceled my membership. They sent me a Chinese made flannel ( really worth 10 $ ) and a plastic fountain pen.
*I removed most of my original post for the following reasons.*
Ok..ok. well I was perhaps a bit harsh. I stand by my original review in that the quantity of items in the box and the quality have gone down in the last year. I have only actually wanted what was in the box a few times and have been dissapointed by the offerings and tend to decline any of the boxes. But the customer service can't be beat. They reached out within 3 hours and really seem to want to make it right. This goes a long way these days. I really hope they get back to more bespoke items and away from sending out cheap overseas made items, if I'm paying 50$ for a shirt it better be something special not something I would walk by in target.

Bespoke Post is a company that I really enjoy doing business with. Of course, they offer a diverse set of brands and products, but most importantly they provide exceptional customer support. I had an issue with a shipping delay and it was a handled promptly and to my satisfaction by their care team. Great customer experience overall.

Some of the most phenomenal customer service I have experienced in the last decade. I was able to text with questions and get a very warm and helpful response immediately from a REAL person. The clothes are great! Very high quality and great price point.

I think this website is a scam. Ordered weeks ago before Christmas and there was never an update on my order or anything. Had to reach out on Christmas and they provided me a refund but couldn’t give me any bit of information on where my package was or if it was even sent. Scary because if I didn’t reach out I never would’ve gotten my package or even a refund

I needed to return an item and Bespoke made it easy and simple.

Exemplary customer service and what should be the golden standard for today’s world.
There was a minor issue with the product when it had arrived. It is extremely welcoming when reaching out for customer service that an actual human response is the first response.

Additionally, the manor in which my issue was handled has made me go from a first time buyer, to now a lifelong customer and advocate for this brand.

I would highly recommend Bespoke Post to my friends, family, colleagues and strangers.
Great products, great service. Faith in humanity restored.