Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The product was fantastic - I ordered the Pro clean carpet cleaner and it worked incredibly well. When I went to re-order and made a mistake on the order it was sorted out quickly without any effort a... Voir plus

Noté 5 sur 5 étoiles

Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. Magasin de matériel de cuisine
  3. Magasin d'articles pour animaux

Écrit par l'entreprise

At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(248)

97 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing service…

I ordered some cleaning products from Best Ideas, but unfortunately they were not delivered, I got in touch with the company and they promptly sent out replacements, which arrived a couple of days later. The after sales service is superb, staff are very friendly and professional, will definitely buy from them again and recommend to friends and family.

5 janvier 2024
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much, Elaine for your wonderful feedback! We apologise for the initial delivery issue but are glad we could promptly resolve it. Your satisfaction is important to us, and we appreciate your support.

Noté 4 sur 5 étoiles

Brill delivery but item was rubbish !

Profoam review
Quick to order and quick delivery.
But item was rubbish - never cleaned as described !
Disappointed 😞
Took a video just like advert......nothing alike , didn't cleanr hob as suggested...

15 décembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Hi Vicky, thanks so much for your feedback.
It's disappointing to hear about your experience with your purchase even though we get so much great feedback for this product We truly value your feedback and apologise for any disappointment caused.

We'd love an opportunity to make things right. Please contact our brilliant customer support team at contact@bestideasuk.co.uk or call us at 0800 058 4569‬ so we can look into this further. Your satisfaction is our priority.

Noté 3 sur 5 étoiles

I would never buy from this company…

Update- 10/12/23 The sleeve arrived yesterday, but whether I would have had this positive response without my original negative feedback on here, I am not so sure, and will never know. My opinion of not buying from this company still stands. But because I received the item I feel that I need to amend my rate for experience, as eventually I had a positive outcome.
This was orginal feedback - I would never buy from this company again. I was promised a sleeve for a doodle pad was going to be sent out as it didn’t arrive with the doodle pad. Though they have promised to send it they haven’t sent it as yet (trying to get one sent out since the 3rd Dec.)I have messaged them everyday since the 3rd and still it’s not been confirmed that it has been sent out. There messages to me are vague and just delaying. I tried to follow it up again today and they are not answering phone calls and now the messenger link I was using for them is not longer allowing me to send a message. They have opened another messenger link for household and not gifts. In my opinion they are not a professional company. It’s worrying me with regards to the fact I have sent payment details to them.

3 décembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Hi Claire, thanks for your feedback. We tried to update you via Facebook to no avail after we already confirmed the complementary item was on its way to you. Our phone lines are open from 10am - 4pm as well as email support. Please reach out to us via call or email and we'll be happy to make things right.

Noté 5 sur 5 étoiles

I had the ProFoam professional cleaner

I had the ProFoam professional cleaner.
Excellent product and was delivered very quickly.
I used this on my oven which I have been putting off for a long time. The oven came up lovely and clean and I didn’t have to use much elbow grease. Overall company and product were brilliant.

24 novembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thank you so much for your review Hayley. We are really glad to hear your feedback.

Noté 5 sur 5 étoiles

Fab experience!

Fab experience!! Quick, safe delivery. Absolutely love my new mood lamp. Think I'll purchase another x

21 novembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

So excited to read your review Sammy! Thanks so much for sharing and we're glad you love it

Noté 1 sur 5 étoiles

Don't belive the videos taken of toys

Don't belive the videos taken of toys. They look fantastic, however, they are cheap junk. That you are overcharged for. Stay well clear.

14 novembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Hi Lynda, thanks for your feedback.

We're truly sorry to hear your disappointment. Our 30-day return policy is here for you if you decide to return the item. Please reach out to us at contact@bestideasuk.co.uk and we'll be more than happy to resolve this swiftly!

Noté 5 sur 5 étoiles

Sketch pads I…

5star given for quality of items I received , the speed of delivery and the communication we had with them . Would definitely recommend this British company .

7 novembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thank you Linda! We truly appreciate your review!

Noté 5 sur 5 étoiles

Absolutely fantastic customer service

Absolutely fantastic customer service, I had an issue with the delivery of the 3 drawing boards that I had bought.
They contacted the courier and promised if no response would resend which they did. I didn't receive all my order but it was resolved the next day and was delivered within 24 hours.
Amazing company, I can't thank ChiChi enough. Will definitely use them again.

4 novembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thanks for your kind words, Michelle! We're glad we could help with the delivery. Looking forward to serving you again soon.

Noté 5 sur 5 étoiles

I ordered two of the drawing boards for…

I ordered two of the drawing boards for my grandchildren for Christmas and only the pink one arrived. I contacted beatideasuk straight away and they were so helpful to get it sorted out for my grandchildren, so they sent out the blue one and it arrived yesterday which was perfect timing as my daughter is moving Friday 3rd November, so she wouldn't have got it if it was after that date, bestideasuk were absolutely amazing sorting it out for me, I honestly can't thank them enough for making 2 children very happy on Christmas morning, I am definitely going to be using them again the customer service is 100/10, what a fantastic company, thank you so much for your help and understanding of the issue you are all stars

1 novembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thank you so very much Donna! Your kind words truly warm our heart

Noté 5 sur 5 étoiles

The gentleman helping me with the…

The gentleman helping me with the product I bought went above and beyond to sort out my problems.
He was really helpful

19 octobre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much Carole, much appreciated

Noté 5 sur 5 étoiles

I had a query to which it was responded…

I had a query to which it was responded to straight away.
My concerns of the gifts purchased got resolved, it was a straight forward issue (a fault that i made, not realising)
Great company & service 👏 👌

14 octobre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much Karen for your kind words. Much appreciated

Noté 5 sur 5 étoiles

Brilliant response

We had a problem with the car we brought, the response to our request for help was very quick and positive, we have a happy granddaughter now.
Would happily recommend this company for their customer care, prompt response.
First Class Service.

16 octobre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much, Leslie! We are thrilled to hear that you are happy with our service.
Thank you again!

Noté 5 sur 5 étoiles

Great tool

Great tool, totally addicted! Great customer service too!

25 septembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK


Absolutely thrilled you're enjoying our tool and service Lizzie, thank you for the 5-star review!

Noté 5 sur 5 étoiles

Outstanding customer service!

Outstanding customer service!

Error with my order corrected very quickly.

Very happy to recommend this company.

18 septembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thank you so much for the review, Diana! We're over the moon to hear you're happy with how quickly we sorted things out.
Your recommendation warms our hearts. 😊

Noté 1 sur 5 étoiles

Identical products can be bought for…

Identical products can be bought for significantly less on alternative platforms. Avoid the cheesy ADs popping up on social media

8 septembre 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Hi Mr Tice,
Thank you for sharing your feedback.

We're sorry to hear that our pricing and advertising didn't meet your expectations. Beyond the price, we hope our Prolint Remover meets your needs. Is there anything specific about the product that we can improve on for you?

Your input is invaluable, and we're here to help. We'd appreciate if you could reach out to discuss this further.
Many thanks

Noté 5 sur 5 étoiles

Interesting products

Excellent service and loads of interesting products. Been very pleased with all I’ve bought so far.

21 août 2023
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much Sheena! We really appreciate your feedback

Noté 5 sur 5 étoiles

Excellent product and fantastic…

Excellent product and fantastic customer service. Highly recommend!

18 août 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much Mel. We appreciate your feedback

Noté 5 sur 5 étoiles

Highly Recommend

I bought this when I came in to the UK for a visit and it works better than the one I have back at home in NY. I am super impressed and highly recommend. Not to mention that delivery was in 2 days

4 juillet 2023
Avis spontané
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much for your feedback.

Noté 5 sur 5 étoiles

Pro Lint remover.

What a marvellous little tool, so easy to use, and does what it was made for. 100% satisfaction and results are clear to see. Well done.

27 juillet 2023
Logo de BestideasUK

Réponse de BestideasUK

Thanks so much for your feedback Stephen! Much appreciated

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus