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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The product was fantastic - I ordered the Pro clean carpet cleaner and it worked incredibly well. When I went to re-order and made a mistake on the order it was sorted out quickly without any effort a... Voir plus

Noté 5 sur 5 étoiles

Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'ameublement et de décoration
  2. Magasin de matériel de cuisine
  3. Magasin d'articles pour animaux

Écrit par l'entreprise

At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(248)

97 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

It doesn’t work on windows either side

It doesn’t work on windows either side. I wanted it to clean the glass on my balcony. The plastic bristles are too hard.

7 août 2023
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Réponse de BestideasUK

Hi Jill, thank you for your feedback. It seems there might be a confusion with the product, as you have only ordered the Profoam - Kitchen Hob & Oven Cleaner | Fresh Lemon which is for cleaning the kitchen hobs and not for glass cleaning and also lacks plastic bristles. Kindly double-check that you've reviewed the correct product. If not, kindly contact the appropriate company.

Noté 5 sur 5 étoiles

Brilliant

Exactly how described best thing I have bought in ages delivered in 48 hours over a weekend

27 juillet 2023
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Réponse de BestideasUK

Thanks so much for your feedback!! We truly appreciate this

Noté 5 sur 5 étoiles

Amazing product and exceptional customer service

I received my lint remover last week and noticed one of the blades kept falling off on the first use. I messaged Bestideas UK to let them know of my disappointment and they responded immediately, were so apologetic and promised to send me a replacement out (which i have received today- only 3 days later 👏👏👏). Their customer service is exceptional!!
The product itself is amazing- it’s actually quite horrifying how much the hoover leaves behind (having a very moulty german shepherd) but this has become my favourite passtime and is so satisfying to see how much it’s pulling up. I’ve done my whole house and my carpets look and feel so much cleaner 😊
I would recommend this product to everyone; especially those with pets ❤️❤️

2 août 2023
Avis spontané
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Réponse de BestideasUK

Thanks so much for this wonderful review Emma! We truly appreciate it

Noté 5 sur 5 étoiles

Great service & products .Answered my query about delivery…

Answered my query about delivery immediately, received my items the next day . Loved all my items . Was impressed with the price and the quality of all my items . 2 double fitted sheets and 2 large throws for my sofa , they fit great .

26 juin 2023
Avis spontané
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Réponse de BestideasUK

Thanks Amanda, we appreciate your feedback!!

Noté 5 sur 5 étoiles

Initially it was just one * but now it's *****

Initially it was just one *, until I realised that 'teeth' of my lint remover were missing. I contacted BestIdeas and with, absolutely no hesitation, they sent me a replacement product. I've gone from disappointed and felling duped, to absolutely obsessed with my new toy! It is the BEST lint remover I've ever encountered. My fluffy white cat leaves hair everywhere and it is soooooo satisfying to see it all being gathered u by the lint remover. So, amazing product, fabulous service.

24 juin 2023
Avis spontané
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Réponse de BestideasUK

Thanks Julie, We truly appreciate your business and your genuine feedback.
We are glad that this was resolved swiftly for us!

Noté 5 sur 5 étoiles

Highly Recommend

The item arrived on time. Bought it to get rid of my cat’s hair and my carpets look like new.
Highly recommend!

6 juin 2023
Avis spontané
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Réponse de BestideasUK

Thanks so much! We appreciate your feedback

Noté 5 sur 5 étoiles

So good I have ordered two again…

Easy to order by telephone (because being of a certain age OAP)I don’t like ordering on line, they are helpful and despatch my order promptly and everything I try I always order two one for home & one for my caravan and products are good and very useful so good I have ordered two more today

31 mai 2023
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Réponse de BestideasUK

Thanks so much Christine. We appreciate your feedback and your continuous support!

Noté 3 sur 5 étoiles

I ike the product

I ike the product - it does the job and seems robust. But unfortunately I only received the item I paid for after complaining to Best Ideas when they emailed me about future promotions! Since then the company has been extremely responsive. It apologised and told me what happened to my purchase (it wasn't collected from the depot) and updated me on its progress before informing me when it had arrived.

31 mai 2023
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Réponse de BestideasUK

Hi Tim, thanks for your feedback.

We apologize for the initial delivery issue and appreciate your patience. We have addressed the problem and improved our processes.
We value your satisfaction and look forward to serving you again in the future.

Noté 1 sur 5 étoiles

Stay well clear, take your money and don’t deliver …

Item never arrived and bestidease refused to respond to my emails asking them where my order was in response to you I tried emailing on 2 separate occasions but you never responded so I shared my experience on FB

8 juin 2023
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Réponse de BestideasUK

Hello David, I know you tried to contact us via FB however as we had mentioned, please reach out to us via email at contact@bestdeasuk.co.uk with details of your order and we'll be happy to resolve this for you.

Noté 1 sur 5 étoiles

Stop sending me unwanted messages

Stop sending me unwanted messages. I will not be using your site ever again.

31 mai 2023
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Réponse de BestideasUK

Hi Duncan, thanks for your feedback! We apologize for the unwanted messages you received. Your contact preferences will be updated to prevent any further inconvenience. If you have any other concerns, please let us know.

Noté 5 sur 5 étoiles

Excellent - Happy with my lint remover

Bought a lint remover for our stairs carpet. I was amazed how much dog hair it picked up and I hoover it a lot!

I was so happy with it I went back and bought the bigger one and one for my Mum.

Delivery was fast and efficient

6 juin 2023
Avis spontané
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Réponse de BestideasUK

Pleased to hear this Jo! We appreciate your business!

Noté 5 sur 5 étoiles

Great service

Delivery of item was very quick and it was just as described. A great product which does as it states. Thank you

28 mai 2023
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Réponse de BestideasUK

Thank you Christine! We appreciate your feedback

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