I liked the program - however I did not reach my goal. Not even close. The ability to communicate is very difficult. Too delayed between inquiries. No one really to talk to. Forget about actually spea... Voir plus
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Portal has wealth of information in clear terms. If more information is needed, questions sent via portal are answered quickly. The customer service is completely personalized and it is a one-to-one c... Voir plus
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Any time I have a question, it is answered right away. Everyone I have spoken with so far has been courteous and helpful. The only problem I have had at this point is that my medication, that has to s... Voir plus
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Everything was fine except logging into portal does not work Received code to my email but code doesn't work - shows error
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À propos de l'entreprise
Écrit par l'entreprise
BetterMe Rx is your trusted source for the latest and safest solutions for effective weight loss, hair growth, skin care and more. Our platform offers private, and convenient healthcare solutions, all without ever leaving your home. Our telehealth team is committed to top quality care with U.S. Based Board Certified physicians. Explore our range of services today and witness firsthand the seamless path to achieving better health. Benefit from confidential treatment and complimentary shipping all at affordable prices. No insurance required.
Coordonnées de contact
Etats-Unis
- bettermerx.com
3,9
Bien
78 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
They made everything good
I have not had any success in weight loss with this drug. The company was nice enough to refund my payment. It just didn’t work for me.
13 mars 2026
Réponse de BetterMe Rx
Hi Hannah,
Thank you for your feedback—we’re sorry to hear that your experience hasn’t been what you expected.
Weight loss results can vary, and in some cases it can take time and dosage adjustments before seeing meaningful progress. We also understand that feeling lethargic can be frustrating, and we want to make sure you’re supported.
Regarding your question, because this is prescription medication, we’re not able to accept returns or issue refunds once an order has been processed and shipped.
That said, we’d really like the opportunity to help. In many cases, adjusting the dosage or approach can make a significant difference in both results and how you feel.
Our support team will be reaching out to you directly to review your situation and go over options.
If you’d prefer, you can also contact us anytime at support@bettermerx.com or through your portal:
https://try.bettermerx.com
We appreciate you giving BetterMe Rx a try and are here to help however we can.
Best regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Linda,
Thank you for your feedback—we really appreciate you sharing your experience.
We understand that not everyone feels the full appetite suppression right away. For many patients, it can take time and dosage progression before the effects become more noticeable.
Regarding the injections, the smaller needle is intentional—it’s designed for comfort while still delivering the medication effectively.
Since you’re currently on treatment, we’d be happy to review your dosage and overall plan to make sure you’re set up for the best possible results. Please feel free to reach out through your portal so we can assist you directly.
We’re here to help and want to make sure this works for you.
– BetterMe Rx Support
So far the experience is great
So far the experience is great . The price is right and I feel good on the meds .
12 mars 2026
Réponse de BetterMe Rx
Hi Kira,
Thank you for your feedback—we really appreciate you taking the time to share your experience.
We’re glad to hear you’re feeling good on the medication and that the pricing has been a good fit—that’s exactly what we aim to provide.
If you ever need anything along the way, our team is always here to help.
– BetterMe Rx Support
Réponse de BetterMe Rx
Hi Monica,
Thank you for your feedback—we really appreciate you taking the time to share your experience.
We’re glad to hear you found value in our pricing and that the service was quick—that’s exactly what we aim to deliver.
If you ever need anything along the way, our team is always here to help.
– BetterMe Rx Support
Super great experience
Super great experience! So easy to sign up, and get your medicine in a very quick manner! I am very pleased with BetterMe Rx :)
11 mars 2026
Réponse de BetterMe Rx
Hi Jessica,
Thank you so much for the kind words—we really appreciate you taking the time to share your experience.
We’re glad to hear the process was smooth and that you received your medication quickly—that’s exactly what we strive for.
If you ever need anything along the way, our team is always here to help.
– BetterMe Rx Support
Réponse de BetterMe Rx
Hi Angelo,
Thank you for the kind words—we really appreciate you taking the time to share your experience.
Providing great customer service is a top priority for us, so it means a lot to hear that from you.
If you ever need anything along the way, our team is always here to help.
– BetterMe Rx Support
Shabby and deceptive
I signed up for 6 months of tirzepatide at $662.40. They delivered 3 months starting at a very low dose (2.5 mg/week), then claimed I needed to pay again for 3 more months, again at $662.40 for the more appropriate clinical doses.
17 janvier 2026
Avis spontané
Réponse de BetterMe Rx
Hi Peter,
Thank you for your feedback, and we’re sorry for the confusion around your order.
Our program is structured so that treatment plans are fulfilled in 3-month increments, as our pharmacies are only able to dispense medication in those intervals. This protocol also allows our medical team to monitor progress and make any necessary adjustments along the way instead of a one-size fits all solution. Additionally, based on your intake answers you were prescribed those dosages by one of our licensed physicians. While you may feel that dosage was low it was appropriate based on your personal situation.
Regarding the billing question, you were indeed only billed for 3 months. However, there was an error in how the billing was communicated, which we understand caused frustration, and we sincerely apologize for that. However, we can confirm that, per your request, your order was fully canceled and no further charges were made.
We appreciate you bringing this to our attention, as it helps us continue to improve both our communication and overall experience for our customers.
– BetterMe Rx Support
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