I liked the program - however I did not reach my goal. Not even close. The ability to communicate is very difficult. Too delayed between inquiries. No one really to talk to. Forget about actually spea... Voir plus
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Portal has wealth of information in clear terms. If more information is needed, questions sent via portal are answered quickly. The customer service is completely personalized and it is a one-to-one c... Voir plus
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Any time I have a question, it is answered right away. Everyone I have spoken with so far has been courteous and helpful. The only problem I have had at this point is that my medication, that has to s... Voir plus
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Everything was fine except logging into portal does not work Received code to my email but code doesn't work - shows error
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À propos de l'entreprise
Écrit par l'entreprise
BetterMe Rx is your trusted source for the latest and safest solutions for effective weight loss, hair growth, skin care and more. Our platform offers private, and convenient healthcare solutions, all without ever leaving your home. Our telehealth team is committed to top quality care with U.S. Based Board Certified physicians. Explore our range of services today and witness firsthand the seamless path to achieving better health. Benefit from confidential treatment and complimentary shipping all at affordable prices. No insurance required.
Coordonnées de contact
Etats-Unis
- bettermerx.com
3,9
Bien
78 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
Average ok basic program
I liked the program - however I did not reach my goal. Not even close. The ability to communicate is very difficult. Too delayed between inquiries. No one really to talk to. Forget about actually speaking to anyone, which is the biggest disappointment. Finally it’s about price and it’s too expensive . I lost 11 pounds with a cost of over 600. Dollars. I expected better, never mind the digestive issues and discomfort. That’s basically it .
20 mars 2026
Réponse de BetterMe Rx
Hi Boris,
Thank you for your feedback—we truly appreciate you taking the time to share your experience.
First, we want to acknowledge your progress—losing 11 pounds is a meaningful achievement, even if it didn’t fully meet your expectations. We understand how important it is to reach your personal goals, and we’re sorry to hear you felt the results fell short.
Regarding communication, we strive to respond as quickly as possible and support our patients through email and our portal. We understand that not having phone support can be frustrating for some, and your feedback is helpful as we continue to improve the experience.
In terms of results and side effects, responses can vary from person to person, and sometimes adjustments to dosing or treatment approach can make a meaningful difference. We’re always happy to work with patients along the way to optimize outcomes.
We truly appreciate you giving us the opportunity to be part of your journey and wish you continued success moving forward.
Warm regards,
BetterMe Rx Support
I received medication on time
I received medication on time. Today is my first day taking the pill and it seems to be working so far with no side effects.
2 avril 2026
Réponse de BetterMe Rx
Hi Maryann,
Thank you so much for your kind review!
We’re glad to hear your medication arrived on time and that your first day is off to a great start with no side effects—that’s wonderful to hear. You’re off on the right foot!
If you have any questions along the way or need anything at all, we’re always here to support you.
Wishing you continued success on your journey!
Warm regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Debbie,
Thank you so much for your kind review!
We’re thrilled to hear you had an efficient experience—that’s exactly what we aim for. If you ever need anything along the way, we’re always here to help.
Wishing you all the best on your journey!
Warm regards,
BetterMe Rx Support
Réponse de BetterMe Rx
Hi Tara,
Thank you so much for your kind words!
We’re so glad to hear you had a fast and easy experience—that’s exactly what we strive for. If you ever need anything along the way, we’re always here to help.
Wishing you all the best on your journey!
Warm regards,
BetterMe Rx Support
Everything is moving right along!
26 mars 2026
Réponse de BetterMe Rx
Hi Cynthia,
Thank you so much for your review!
We’re so glad to hear everything is moving right along—that’s exactly what we love to see. If you ever need anything or have questions along the way, we’re always here for you.
Wishing you continued success on your journey!
Warm regards,
BetterMe Rx Support
Im not losing weight and see no change…
Im not losing weight and see no change in my appetite.
18 mars 2026
Réponse de BetterMe Rx
Hi David,
Thank you for your honest feedback—we truly appreciate you giving the program a full 4 months.
You’re absolutely right to expect results within that timeframe. While some patients do well on oral tirzepatide, others unfortunately don’t respond the same way, and we understand how frustrating that can be—especially when you’ve been consistent.
Our goal is always to help patients find the approach that works best for their body, and there are additional options that tend to be more effective for many people.
We’ve reached out to you directly to make this right and to go over next steps.
We appreciate you giving us the opportunity and hope to turn your experience around.
—BetterMe Rx Support
not sure its working-
11 mars 2026
Réponse de BetterMe Rx
Hi Mary,
Thank you for your feedback—we completely understand how frustrating it can feel early on when you’re not sure if the medication is working yet.
Since you just received your treatment on March 11th, you’re still very early in the process. With tirzepatide orals, it can take a few weeks for your body to fully adjust and for appetite suppression and weight loss to become noticeable.
That said, everyone responds differently—and if you’re not feeling the effects you expected, we want to help make sure you’re on the right path.
Our team will be reaching out to you directly to learn more about your experience and help guide next steps.
We’re here to support you and truly appreciate you giving us a try.
—The BetterMe Rx Team
I just started one month ago and the…
I just started one month ago and the delivery is fast and I also was accepted to increase my dosage, as I never have side effects to any medications. very pleased in my intital journey.
28 mars 2026
Réponse de BetterMe Rx
Hi Henry,
Thank you for sharing your experience—we really appreciate it!
We’re glad to hear your delivery was fast and that your treatment plan is progressing smoothly. It’s great that you’re tolerating the medication well and able to move up in dosage without issues—that’s a strong start.
We’re excited to be part of your journey and are here to support you every step of the way.
Best regards,
BetterMe Rx Support Team
I was charged twice for 1 month
20 mars 2026
Réponse de BetterMe Rx
Hi Susan,
We’re sorry to hear about your experience and understand how concerning that must feel.
We’ve taken a close look at your account and only see one completed charge. In some cases, banks may show a temporary authorization or pending transaction that can appear like a second charge, but it does not result in duplicate billing.
We’ll be reaching out to you directly to review this together and make sure everything is fully resolved.
In the meantime, please don’t hesitate to contact our support team if you’d like immediate assistance.
Best regards,
BetterMe Rx Support
Since first contact
Since first contact, I've been satisfied with this company, glad I found it!!
14 mars 2026
Réponse de BetterMe Rx
Hi Debbie,
Thank you so much for your kind words—we’re so glad you found us too!
It means a lot to hear that you’ve been satisfied since your first interaction. We’re committed to making every step of your experience smooth, supportive, and effective.
We truly appreciate you being part of BetterMe Rx and are always here if you need anything.
Best regards,
BetterMe Rx Support
Amazing introduction to BetterMe Rx
Amazing introduction to BetterMe Rx
Swift service
Meds very nicely packaged for delivery
Frequent updates to keep you informed
26 mars 2026
Réponse de BetterMe Rx
Hi Laura,
Thank you so much for the wonderful review!
We’re so glad to hear your introduction to BetterMe Rx has been a great one. Providing fast service, clear communication, and a smooth delivery experience is exactly what we strive for, so it’s great to know that came through.
We truly appreciate you being part of BetterMe Rx and are always here if you need anything along the way.
Best regards,
BetterMe Rx Support
Jacked the price way up on second…
Jacked the price way up on second month. Some advertising scheme you pulled. I’m going to deny my card charges.
26 mars 2026
Réponse de BetterMe Rx
Hi Ryan,
Thank you for your feedback—we take concerns like this seriously and want to provide some clarity.
Your monthly price adjusted from $255 to $265 on your second order, which reflects standard pricing as outlined during the checkout process. That said, your pricing is now locked in at $265 for all future shipments, regardless of any dosage increases.
We always aim to be transparent and fair with our pricing, and there are no hidden changes or unexpected adjustments beyond what is disclosed upfront.
If you have any questions or would like us to walk through your billing in detail, our support team is here to help.
Best regards,
BetterMe Rx Support
I am having good results with the injectable Tirzepatide
I am having good results with injectable tirzepatide. I had been buying it in tablet form but was finding that I was still craving food and snacks by late afternoon and evening. After consulting with Betterme Rx I switched to the injectable formula and I no longer get the cravings. The weight seems to be coming off faster too. I was initially fearful of doing the injections but I found it is not that difficult.
13 mars 2026
Réponse de BetterMe Rx
Thank you so much for sharing your experience, Beverly!
We’re really glad to hear that the switch to injectable tirzepatide has made such a positive difference for you—especially in helping reduce cravings and support faster progress. It’s also great to hear that the injections ended up being easier than expected—that’s a common concern, and your perspective will definitely help others feel more comfortable.
We appreciate you trusting BetterMe Rx with your journey and are here to support you every step of the way!
— BetterMe Rx Support Team
Heathy patterns
It helps establish healthier patterns of eating, hydration and exercise. It keeps me accountable.
19 mars 2026
Réponse de BetterMe Rx
Hi Barbara,
Thank you so much for your thoughtful review!
We’re so glad to hear that the program is helping you build healthier habits around eating, hydration, and exercise—that’s exactly what we aim to support. Accountability is such a key part of long-term success, and it’s great to see you embracing that.
We truly appreciate you being part of BetterMe Rx and are here to support you every step of the way.
Best regards,
BetterMe Rx Support Team
Réponse de BetterMe Rx
Hi Tracy,
Thank you for your feedback—we truly appreciate you sharing your experience.
We’re sorry to hear you feel this way. We do have a dedicated support team available via email and through your patient portal, and we’re always here to help with any questions or concerns along the way.
We haven’t seen any prior messages from you, but we’d absolutely welcome the opportunity to connect and support you directly. Our team will be reaching out to you shortly so we can assist and make sure you’re getting the most out of your treatment.
We’re here for you and look forward to speaking with you.
Best regards,
BetterMe Rx Support Team
Great order
Delivery was incredible fast! Instructions upon receipt very clear. Started today !
25 mars 2026
Réponse de BetterMe Rx
Hi Veronica,
Thank you so much for your kind review!
We’re glad to hear your delivery arrived quickly and that the instructions were clear—that’s exactly the experience we aim to provide. Excited for you as you get started on your journey!
If you need anything along the way, we’re always here to support you.
Best regards,
BetterMe Rx Support Team
I order and paid for 6 month supply
I order and paid for 6 month supply, but ONLY received 3 month. And no one has been able to tell me why, or when will my 3 other bottles supply will arrive.
25 mars 2026
Réponse de BetterMe Rx
Hi Elsa,
Thank you for your feedback, and we’re sorry for any confusion here — we completely understand how this could be frustrating.
For safety and quality reasons, all 6-month plans are shipped in two separate 3-month shipments, rather than all at once. This follows pharmacy guidelines to ensure your medication remains effective and within proper use dates.
Your first 3-month supply was successfully delivered, and your remaining 3-month shipment is already scheduled and will be sent automatically as part of your treatment plan — no action is needed on your end.
You can also log into your patient portal at https://try.bettermerx.com/
to view your full treatment plan, prescription details, and upcoming shipment schedule, including your next shipment date.
We didn’t see a message come through from you prior to this review, but our support team is always here and happy to help if you have any questions at all.
Thank you again for bringing this to our attention — we appreciate the opportunity to clarify.
Best regards,
BetterMe Rx Support Team
Réponse de BetterMe Rx
Hi Kimberly,
Thank you so much for the kind words — we really appreciate you taking the time to share your experience!
We’re so glad the sign-up process was easy and that everything moved quickly once you were approved. That’s exactly what we strive for.
If you ever need anything along the way, don’t hesitate to reach out — we’re always here for you.
Best regards,
BetterMe Rx Support Team
Réponse de BetterMe Rx
Hi Kim,
Thank you so much for the 5-star review!
We’re really glad to hear you had a great experience with our customer service and that your order arrived quickly. That’s exactly what we strive for with every customer.
If you ever need anything or have questions along the way, our team is always here to help.
We appreciate you being part of BetterMe Rx!
Best regards,
BetterMe Rx Support Team
Well first of all
Well first of all, I let them know. I cannot take ozimpic only to find out that similar glue tide was ozimpic. In the generic form and I had told them, I went to the emergency room. Two times I had been on trizepatide now.I can't even use the summit glutide, whatever it was they sent me so basically I threw away all of my money and what's even worse about it is, you advertise the trizapatide for way cheaper. And then it turned out to be not. What you advertise? So I'm not happy with it at all. I have the medication, and I can't even use it. So it was a complete waste of my time.
17 mars 2026
Réponse de BetterMe Rx
Hi Christine,
Thank you for taking the time to share your experience—we’re really sorry to hear how frustrating this has been for you.
We understand your concern regarding semaglutide, especially given your past reaction. Your safety is our top priority, and we never want you taking anything that isn’t appropriate for you.
We also apologize for any confusion around tirzepatide pricing. We aim to be as transparent as possible, and it’s clear we could have communicated this better in your case.
Most importantly, we don’t want you to feel like you’ve wasted your money. Please reach out to us directly at support@bettermerx.com
so we can review your situation and work toward a fair resolution.
We truly appreciate your feedback and would welcome the opportunity to make this right.
Best regards,
BetterMe Rx Support
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