Chair arrived without armrests. Was sent back and told it’ll take additional 3 weeks to resolve this. It’s been longer than that. Customer service not answering calls or emails. Absurd. Submitted a di... Voir plus
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I ordered a bar stool from beut. They noticed that I'd ordered an especially high stool, unusual for a residential property, so they emailed me to check whether I'd got the correct height for my situa... Voir plus
I purchased the dark metal Audo large salt and pepper grinders. They are by far the best Salt-N-Pepa grinders I’ve seen or owned the black metal and simplicity of the bottle shape come together to giv... Voir plus
I ordered a Coordonne Core Edo mural for a very large wall. However, as we hadn't moved yet, I wasn't sure of the exact measurements so I put the order on hold for several weeks. When I was finally re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de design et de décor intérieur
- Magasin d'ameublement et de décoration
- Magasin de papiers peints
Informations provenant de diverses sources externes
beut is a curated lifestyle store for “life’s (beut.) iful things”. We offer the best quality, design led furniture & homeware from around the globe.
Coordonnées de contact
Royaume-Uni
- beut.co.uk
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and resolved delivery address errior I made excellently
I order two Tom Dixon champagne glasses that a relatively expensive item and hard to find. The price from Beut was significantly lower than competitors which attracted me them. I made an error on the delivery address and notified them and they were very quick to assure me all would be okay and delivered to the correct address. This is indeed what happened and the product arrived swiftly and in perfect condition - thanks and highly recommended

Réponse de beut
Still no item and radio silence
I placed my order (no. 1000374548) over a month ago. After 10 days I had heard nothing (longer than the lead time stated at the time of ordering) so emailed to follow up. I was told that in fact the item was out of stock, but it would be in stock the following week and would be shipped on a next day service. I was annoyed but let it go.
The ‘in-stock’ date came and went with nothing from Beut. It has been a further 10 days since then (over a month in total) and still radio silence.
Either this is misleading information on the website plus appalling customer service, or just a scam company.
A very happy customer
Fabulous good quality products & a very professional service. Wallpaper fits to perfection after giving bedroom measurements & rearranging pattern in order not to have our birds hidden by the bed headboard & chests of drawers.👍Thanks Dixie for understanding the needs of your customers. I will not hesitate to recommend your company.

Réponse de beut
I have ordered wallpaper
I have ordered wallpaper, was waiting for order. After while I have contacted the company and spoken to very nice and helpful lady, 3 days after conversation got my delivery.

Réponse de beut
hasn't delivered
hasn't delivered. hasn't updated. hasn't returned my emails. it's been over a month now :(

Réponse de beut
Best price around and fast delivery
Best price around! Easy to use the website and super fast delivery!

Réponse de beut
Fantastic service and product
Fantastic service and product. This is the 2nd mural I have purchased with beaut and it looks amazing. Couldn't be easier to order, submitting the measurements of the wall you want to paper, beaut come back with a simulation of the chosen style, adjusted to fit your space. The paper is great quality and easy to apply. Highly recommend!

Réponse de beut
What an amazing customer experience & quality product!
We ordered the cordoned core eco mural wallpaper. Dixie was absolutely wonderful in helping us to get our measurement spot on. The attention to detail was impeccable and the wallpaper looks incredible. I can’t speak highly enough about Beut! Thank you so much.

Réponse de beut
Coordonne Core Edo Mural Wallpaper Subtle Pink
Wow, amazing mural.
Customer service excellent.

Réponse de beut
Great product at a competative price.
Great product at a competative price.
Good personal customer service and efficient delivery.
What more do you want!

Réponse de beut
Excellent customer service
I ordered a Kartell masters stool, when removing the protective wrapping taped on with paper tape the stool coating came off on the tape. Clearly an issue with the stool, not with Beut. My email was responded to immediately by Dixie who arranged a new stool to be delivered to replace this which arrived 2 days later. Completely hassle free. The communication and customer service from Dixie was excellent throughout. Website/ordering and delivery communication excellent, I will definitely purchase from Beut again.

Réponse de beut
Quality glass
Quality glass, sturdy, beautiful design....if there is one negative it was the lack of protective delivery packaging, just in a plastic bag...could easily be broken before using it..but miracally it wasn't

Réponse de beut
Excellent price and delivery.
Excellent price and delivery on the Ferm glasses I wanted to buy for my son.

Réponse de beut
Great customer service and excellent product range
Great customer service, easy to navigate website, great range of luxury products and very good competitive prices. I fully recommend.

Réponse de beut
Excellent customer service
Very happy with our purchase of 3 Kartell stools. Also fantastic response to replacement if one which was damaged in transit. Would definitely recommend Beut.

Réponse de beut
Exceptional service
Exceptional service! The company truly went above and beyond in delivering outstanding customer care. Their response was swift, and their approach was highly personalised. Even when they didn’t have the full quantity of items I needed, they went the extra mile by referring me to another shop where I could find the remaining pieces to complete my order. A truly thoughtful and customer-focused experience! Looking forward to receiving my order next week :D

Réponse de beut
Excellent service
Excellent service, quick, well packaged as it was a fragile item.
Fantastic products

Réponse de beut
Wallpaper mural
We ordered a wallpaper mural and the quality and finish is fantastic. The team at beut adjusted the cropping of the design to our request, communication was great and delivery inside the advertised time frame. Very happy

Réponse de beut
Non delivery and no customer service
I’ve ordered wallpaper and it has not been delivered. The courier delivered somewhere, but not to me. I cannot get a response from customer service, no one has called me back. I have to pay for the decorator and I’m terribly frustrated.

Réponse de beut
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