Big Dude Clothing Avis 

1 560
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... Voir plus

Noté 2 sur 5 étoiles

Although products look good when you get them they don’t last long at all. I bought items at the end of May and after only a few uses they are coming apart at the seams. Quality needs to seriously imp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The clothes from big dude are really well made and the fitting is good obviously for the larger man. Delivery is excellent always quick and nicely packed. No complaints.

Noté 5 sur 5 étoiles

I buy quite often from big dude clothing especially my t-shirts. Great value for money especially when there's a sale on. Great quality clothing that doesn't shrink after a few washes and a very promp... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements grandes tailles

Écrit par l'entreprise

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,1

Tous les avis

(1 560)

378 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I now only shop at Big Dudes Clothing

I now only shop at Big Dudes Clothing, an excellent choice of clothing that looks exactly like the image on website, fast delivery and fabulous service makes it easy to shop. Lots of new items added and always great quality products

23 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Quick service, good products, easy return process

Quick service. One error on despatch that was rectified immediately and with a 24hr priority replacement. No quibbles with some of the items i returned due to being too small, and these were refunded quickly. No quality issues. Good comms from Alex. Recommended seller- i have bought more since.

7 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Rips easily.

I bought two pairs of cargo pants with elastic waist. Within a month both pairs got rips in between the legs. My boyfriend sews things, and he is incredibly disappointed with the quality and craftsmanship of the pants and the amount of length on the hems. He says that there's not nearly enough seam allowance, especially in the in between the legs part, especially for something marketed towards bigger people. I have owned both pairs of pants for less than a month and both pairs of pants have irreparable holes in the in between the legs. Literally the only thing that I did was sit down, both times, and they ripped. And when I went to the website to actually leave a review they wouldn't let me because they could not 'verify my purchase'.

20 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello April,

Thank you for taking the time to leave your feedback. I’m sorry to hear that both pairs of cargo pants developed rips so quickly — that’s certainly not the standard we would expect.

We’ve not been able to locate any correspondence from you regarding this issue. We would like the opportunity to look into this properly, especially as you’ve had the same issue with both pairs.

Please contact us directly at info@bigdudeclothing.co.uk with your order number and details of the affected items, and we’ll be happy to review this and advise on the next steps.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 1 sur 5 étoiles

Trying to return atriusers item but with no…

Trying to return a item but with no luck tried to print lable of won't work took them to the post office they could not do it they said they have had this problem before and told me to contact bigdude and they will send you a QR code on your phone and bring it in I contacted bigdude but they say you can print your own lable off I told them it don't work could they send me a code they just keep saying you can print it off yourself is this so they don't have to give you a refund and you give up trying this is the first time I have used bigdude and looks like the last

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Absolute Rubbish!

Ordered 3pack of Bamboo boxers. I’m a 48/50” waist. According to the website that is a 7xl. When these arrived they are Absolutely Massive. a Complete Joke. I have no packaging or invoice so I can’t return them. Lost my money on complete TUT!
Never Again.

14 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello Martin,

Thank you for taking the time to leave your feedback. I’m sorry to hear that the bamboo boxers were much larger than expected.

We’ve not been able to locate any correspondence from you regarding this issue. Unopened underwear can be returned to us, and you do not need the original outer packaging or invoice to do so. You can return the items in any suitable external packaging, along with either a note containing your order number or a printed copy of your order confirmation email.

If you would like help with the return, please contact us at info@bigdudeclothing.co.uk with your order number and we’ll be happy to advise further.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 1 sur 5 étoiles

The long boxers I bought get a hole in…

The long boxers I bought get a hole in the thigh in no time

12 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello Jonathan,

Thank you for taking the time to leave your feedback. I’m sorry to hear that the long boxers developed a hole so quickly — that’s certainly not what we would expect.

We’ve not been able to locate any correspondence from you regarding this issue. Please contact us directly at info@bigdudeclothing.co.uk with your order number and we’ll be happy to look into this and advise on the next steps.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 3 sur 5 étoiles

RoyalMail als Zusteller :(

Ich hatte mehrere Teile bestellt . Mehrere T-Shirts und 2 Hemden. Leider kam es wohl beim Versand nach Deutschland zu "irgendwelchen" Problemen mit dem Kurier oder wie ich es nennen würde "Post".

Nach dem ersten Zustellversuch hätte das Paket wohl in eine Packstation gelegen. Hatte aber weder Zettel/Info noch konnte mir der Verkäufer dabei helfen. Habe dann privat Hermes,DpD, DHL etc. angerufen / angeschreiben ob da wer was für unsere Adresse hätte. Nichts

Dann gab es angeblich einen neuen Zustellversuch der, nachdem ich mich beschwerte, nachträglich in die Tracking History eingefügt wurde. Freitags um 19:00 und es wäre wieder keiner da gewesen (hatten an dem Tag seit 17:00 vor unserer Haustür gegrillt. Da war ne Sitzbank mit Leuten direkt vor dem Briefkasten.^^)

Anbieter nochmal angeschrieben.... Es wurde sich zwar höflichst entschuldigt , aber ich habe so den verdacht, dass ich die ganze Zeit mit einer KI geschrieben habe und seit 3 Wochen ist Funkstille. Nach knapp 1 1/2 Monaten muss ich sagen : Ich gehe nciiht davon aus, dass da überhaupt nochmal ne Nachricht kommt. Geld habe ich mir von PayPal wieder geholt.

Um konstuktiv zu bleiben:
Ich habe da schonmal bestellt und da lief Alles reibungslos.
Der Versand über RoyalMail....war nicht so Royal

Ich persönlich werde das Einkaufen da jetzt meiden....ich glaube prinzipiell aus dem Ausland, Das ist mir mittlerweile zu unsicher wenn nicht mal Klamotten ankommen.

Ich hätte es besser gefunden den Versanddienstleister persönlich kontaktieren zu können. Das ging leider nicht.

Einsatz von KI (Das kann aber auch eine Übersetzungsmaschine gewesen sein ) bitte weglassen. Ich hab dadurch auch manchmal sehr komische Antworten bekommen wie "sprich doch mal den Kurier an" ... ... , aber den kannte ich ja garnicht.Hatte ja keine Info im Briefkasten, was ich auch erwähnt hatte.^^

Ich würde mit Denen (Kurier) nicht mehr zusammenarbeiten.

Wollte erst 2 Sterne geben...Ich gebe doch nochmal 3 Sterne, weil ich mit der 1. Lieferung von vor ein paar Monaten echt super zufrieden bin.

11 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hallo,

vielen Dank für Ihr ausführliches Feedback. Es tut mir leid zu hören, dass es bei Ihrer Lieferung nach Deutschland solche Schwierigkeiten gegeben hat, besonders nachdem Ihre vorherige Bestellung reibungslos verlaufen ist.

Leider konnten wir anhand des hier angegebenen Namens keine Bestellung oder Korrespondenz eindeutig zuordnen, sodass wir den genauen Verlauf aktuell nicht prüfen können. Wenn Sie möchten, dass wir den Vorgang nochmals prüfen, kontaktieren Sie uns bitte direkt unter info@bigdude.de mit Ihrer Bestellnummer und dem Betreff "FAO: Brian“.

Bei internationalen Anfragen nutzen wir teilweise Übersetzungssoftware, um Kunden in ihrer Sprache antworten zu können. Es tut mir leid, wenn dadurch einzelne Formulierungen unklar oder unpassend gewirkt haben.

Mit freundlichen Grüßen
Brian
Big Dude Clothing Kundenservice

Noté 3 sur 5 étoiles

Top Drawer with Room for Improvement.

As usual the clothing, the service the ease of use on the website is all top drawer hence why I keep going back as a return customer over and over again. Now that said, I do have a gripe on this occasion and that was the length of time it took from when I sent some items back to the time my account was credited for the items, it won't stop me shopping with BigDude but its definitely an area that could be improved for optimal customer service.

2 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hi Niall,

I'm glad to hear you like our products and will continue shopping with us.

Our IE returns are sometimes delayed due to customs, however if you email us a few days after you've posted the parcel, we can usually check where the parcel is up to on it's return journey and issue a refund during transit.

Thanks
Brian
Bigdude Customer Service

Noté 3 sur 5 étoiles

Running shirts. But not like you think.

Bought a few polo shirts. Nice and long and a good fit but the dye washes out badly.
Beware!!

7 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello,

Thank you for taking the time to leave your feedback. I’m pleased to hear that you were happy with the fit and length of the polo shirts, but I’m sorry to hear about the issue you’ve experienced with the dye after washing.

We’re unable to confirm any previous correspondence from the details provided in this review. If you could please contact us at info@bigdudeclothing.co.uk with your order number, details of the affected items and we'll be happy to look into this.

Kind regards,
Brian
Big Dude Clothing Customer Service

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