Big Dude Clothing Avis 

1 560
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been ordering from big dude for several years and their range and prices are great. Nice to have a supplier for bigger people without charging premium prices. As bbefore my last order was great... Voir plus

Noté 2 sur 5 étoiles

Although products look good when you get them they don’t last long at all. I bought items at the end of May and after only a few uses they are coming apart at the seams. Quality needs to seriously imp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The clothes from big dude are really well made and the fitting is good obviously for the larger man. Delivery is excellent always quick and nicely packed. No complaints.

Noté 5 sur 5 étoiles

I buy quite often from big dude clothing especially my t-shirts. Great value for money especially when there's a sale on. Great quality clothing that doesn't shrink after a few washes and a very promp... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements grandes tailles

Écrit par l'entreprise

At Bigdude, we pride ourselves on offering top-notch clothing tailored for the larger build, specializing in sizes 2XL to 10XL. Our commitment is to provide an extensive range of big and tall men's apparel online, ensuring style and quality without compromising affordability. Whether you're in need of a 5XL shirt or an 8XL hoodie, we've got your size covered. Delve into our big range starting at 2XL, extending all the way up to an impressive 10XL. For those seeking tall sizes, we offer options from 2XLT to 10XLT. Even in footwear, we cater to the needs of those requiring larger sizes. At Bigdude, our mission is to make fashion accessible and enjoyable for every body type, ensuring that everyone can find the perfect fit at a fair price.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,1

Tous les avis

(1 560)

378 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Put order in may 20 its now 5 of June…

Put order in may 20 its now 5 of June no sign of my order its says 2 to 5 working days sent numerous emails and responce is disgraceful saying it under investigation that does not help me as I.wanted the stuff for holidays and coustomer service is a joke

5 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello,

Thank you for your feedback. I’m very sorry that your original order did not arrive within the expected timeframe and that this affected your holiday plans. I completely understand how frustrating and disappointing this must have been.

Your parcel was dispatched, but unfortunately became delayed in transit and subsequently lost. It was placed under investigation with the courier and after this was resolved, we arranged for the order to be resent to you.

We appreciate your patience while this was dealt with, and I apologise again for the inconvenience caused.

Kind regards,
Brian
Bigdude Clothing Customer Service

Noté 5 sur 5 étoiles

Mens cargo shorts

I placed an order on 1st of June 2026 in the afternoon for some cargo shorts with big dude after scouring most of Birmingham to find some that fitted me and felt comfortable but sadly couldn't find any anywhere but big dude came up trumps not only were they delivered the very next day but the packaging was first class and the shorts fitted perfectly and are of an excellent quality as well so all in all I am very pleased and wouldn't hesitate to recommend them to anyone as they are a fantastic company to do business with 👍

2 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Einmal und nie wieder…

Das Unternehmen wirbt mit einen kostenlosen Rücksendeservice, erstattet die ursprünglichen Versandkosten jedoch nicht. In den AGB wir dies aber ausdrücklich zugesagt. Daher nicht zu empfehlen.

1 juin 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hallo Thomas,

vielen Dank für Ihr Feedback. Es tut mir leid, dass es hier zu Missverständnissen bezüglich der Rücksendung gekommen ist.

Ihre Bestellung wurde erstattet. Die ursprünglichen Versandkosten wurden jedoch nicht erstattet, da unser kostenloser Rücksendeservice bedeutet, dass Sie den Rückversand nicht selbst bezahlen müssen. Er bedeutet nicht, dass die ursprünglich gezahlten Versandkosten bei einer normalen Rückgabe automatisch erstattet werden.

Auf unserer Hilfeseite wird erklärt, dass Artikel innerhalb von 90 Tagen kostenlos zurückgesendet werden können und dass für den Versand nach Deutschland 4,99 € berechnet werden.

Mit freundlichen Grüßen
Brian
Big Dude Clothing Kundenservice

Noté 1 sur 5 étoiles

Pants split as soon as I tried getting…

Pants split as soon as I tried getting in my car.

22 mai 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello,

Thank you for taking the time to leave your feedback. I’m sorry to hear that the pants split so soon after receiving them — that’s certainly not the experience we want our customers to have.

We’ve not been able to locate any correspondence from you regarding this issue. Please contact us directly via our US help page at https://www.bigdudeclothing.com/contacts/ with your order number and details of the fault. We’ll be happy to look into this and advise on the next steps.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 3 sur 5 étoiles

Giving three stars

Giving three stars, mostly due to the customer service. I bought Five shirts and three pairs of shorts. The shirts and two pairs of the shorts were absolutely amazing however, the third one immediately split in the seam of the groin once I sat for the first time. I contacted customer support and they asked me for a picture of what happened, so I sent a picture and then tossed them like any normal person would. They said I needed to send the item back In order to get a refund and they don’t do replacements. They didn’t tell me that needed to be done in the first email just that I only needed to send a picture. I have never met a company that requires you to send a clothing item back to get a refund that was split, only proof of the split. Pretty disappointing. Everything else, great. The shorts were the lightweight activewear. Their other shorts are great, but I would suggest avoiding the lightweight activewear.

26 mai 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello Jeremy,

Thank you for taking the time to leave your feedback. I’m pleased to hear that most of your order was well received, but I’m sorry to hear about the issue with the lightweight activewear shorts.

When a fault is reported, we may initially request photos so we can understand the issue, but the item still needs to be returned before a refund can be processed. This is stated on our website and allows our returns team to inspect the garment properly. Unfortunately, as the item was disposed of, we were unable to proceed with a refund.

For orders to the USA, we are unable to offer exchanges, so eligible returned items are refunded instead.

I’m sorry this wasn’t the outcome you were hoping for, and your feedback regarding the product and our communication has been noted.

Kind regards,
Brian
Big Dude Clothing Customer Service

Noté 5 sur 5 étoiles

Exactly as described

Shirt and jeans are exactly as described and fit very well. Both needed a wash as they had a bit of a chemical smell, but all new clothes seem to have that these days. Fast postage and a pretty low threshold for free delivery.
Will be ordering again!

20 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

My order arrived at my door super fast

My order arrived at my door super fast! Big Dude is my usual number one choice for clothes because they offer good quality, good fit and a good price together with fast delivery. If you are a big dude yourself you will be pleasantly surprised with what they can offer.

16 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Comfortable boxers

Was really fed up with other boxers bunching at the top and having to forever adjust myself to ease the discomfort. Then I saw Big Dudes advert online and read a few encouraging reviews and as I had already tried most of the other more expensive brands, I thought I would give them a try.
Thankfully I did, that was a few years back and I have been buying them regularly since then. Soft and comfortable on the skin with no bunching or need to readjust at all. I'm a double XL and the sizes are a perfect fit, without busting the bank.
Delivery times are good and in the off chance of a mistake, returns and or replacements are straightforward and prompt.
If your looking for comfy underwear this is the go to store. Give them a try, you won't be disappointed.

19 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful quality

Awful quality, and they sent the wrong size.

17 mai 2026
Avis spontané
Logo de Big Dude Clothing

Réponse de Big Dude Clothing

Hello,

Thank you for your feedback. I’m sorry to hear that you were disappointed with the quality of your order and that you received the wrong size.

Unfortunately, as this review was posted anonymously, we’re unable to identify your order or any previous correspondence from the information provided. Please contact us directly at info@bigdudeclothing.co.uk with your order number and include we'll be happy to look into this.

Kind regards,
Brian
Big Dude Clothing Customer Service

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