Big Dude Clothing Avis 

Great experience.

I purchased some jeans and a fleece from Big Dude on March 4th with next day shipping, they were delivered on the 5th with Royal Mail.

The fleece fits well and seems of good quality. I can't speak on the jeans as when I opened the parcel, it was apparent they were far too large (something I suspected would happen. I measured myself before ordering and it came out at 54" even though I wear a 2XL, which is meant to be about 44", but I trusted the measurement).

I queried about a refund on the 6th at 5:38PM because I tore the bag when opening it and wasn't sure if that disqualified me from a refund. I got a response the next minute and was told the jeans just need the tags on and to be unworn, which they were, so a return and refund could go ahead.

I'm nothing if not a procrastinator so it took me until the 20th of March to initiate the return process with Royal Mail, which was super easy. I've never done an online return before but this was really painless, just had to scan a code that was sent in the parcel, then put in my information and my order information. I even had the jeans collected by Royal Mail from my porch, which may sound lazy but I work nights and I'm not really up in the daytime a lot lol. The collection was booked on the 20th, picked up on the 21st, and delivered back to Big Dude on the 23rd. I got a message today (the 25th) saying the jeans were received and a refund would go ahead within 3 business days, but I got the refund a few minutes after that email. Maybe because I purchased through PayPal and PayPal refunds tend to be quicker.

Either way, top tier service and wouldn't hesitate to use them again in the future (and probably will!)

Really great quality clothes at great prices, such a variety and great sizes, thoroughly recommend this company

Really good experience. Good choice of clothes and sizes. Very fast delivery.

Great customer service. I have ordered workwear trousers for my husband several times and they have been very good. I had an issue with the last two pairs and it was quickly resolved.

Delivered as stated. Quality items at sensible prices.

I ordered several items and returned 3 items. 2 were refunded and 1 was not. No one reached out in the 1 item. When I reached out they said the item was worn and couldn't be refunded. None of the items were worn. They have horrible customer service and lie about products they receive back. I will never order from them again.

Excellent price for excellent clothing. Sizes are accurate / a little on the large size.

Would love to see stretch jeans with boot cut.

we have used Big Dude for a while now, & have been very pleased with the quality price & delivery, until now. The camo joggers were very poor quality but just about ok for the summer. The elasticated cuffs applied to the leg are next to useless, they have very little or know elasticity in the cuffs so they hang very loose.Very disappointed

The product is great. I like the comfort of the boxer briefs and t-shirts. The prices are very reasonable and shipping has been fast. I have ordered many times from this store and have had no issues.

Wonderful shirts and just the size I was looking for. Buying experience was normal and easy. Looking forward to coming back to get more.

This Company is probably one of the best, excellent customer service, speed of delivery and the prices are very reasonable. Always come back to this Company.

Efficient and accurate explanation/description of goods and delivery processes.

Good quality

The ease of the site & the speed of delivery was impressive.
Would definitely use again

My order came quickly, the quality is good, andits wearing well.

Ordered yesterday. Arrived today! 🤩 Great fit, though slightly longer than expected. Good value for money. Will definitely order from this company again 😁

Put an order in as I have done many times and they send to an unknown address then blame me for checkout as a guest , WHY I've had account for years with them , they hide behind emails and blame you so no more. No refund no clothing what sort of company is this. AVOID,!!!!!

I’ve never bought anything from here that hasn’t been spot on in every respect.
Sizeing good, material good and pricing good.
What’s not to like ?

Terrible experience. They shipped the wrong size. Contacted customer service and required me to send pictures of the item and the labels; once confirmed requested me to return the item and they would exchange. I immediately returned the item and the refunded the cost of the item instead of exchanging it. Customer service then said to purchase the item again and they would refund postage. I purchase the item, send them the order number, they tell me they will refund postage, a few hours later, the item is out of stock and the entire order was cancelled.