Big On Electricals Avis 6 541

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Was looking for a inline extractor fan Big on electricals have a good selection of extract fan and kits found one that fitted my needs on website placed order and had next day extract kit looks qu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Having not received the item I ordered, I rang Big On Electrials direct and they were very helpful. They apologised and gave me the option of a refund or to send another. I agreed for them to send an... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

EVRI - as usual, but hopefully my purchase will arrive before too long! If I was a seller, I wouldn't risk damaging my reputation with this notoriously useless delivery service. It would be better to... Voir plus

Noté 5 sur 5 étoiles

Bought this ( Honeywell TP 30L Portable Dehumidifier - TPFIT30L) mainly for drying laundry and it works well. An 8kg load in a 20m² room dries in about 12 hours, or around 10 hours with an extra... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de matériel électrique
  2. Fournisseur d'équipement électrique
  3. Grossiste en matériel électrique

À propos de Big On Electricals

Écrit par l'entreprise

We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts

Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.

So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.

Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 2 sur 5 étoiles

EVRI (yet again!)

EVRI - as usual, but hopefully my purchase will arrive before too long! If I was a seller, I wouldn't risk damaging my reputation with this notoriously useless delivery service. It would be better to charge your customers an extra couple of pounds for delivery. I don't think most customers would object if it spared them the hassle and frustration EVRI creates almost every time in my experience. May be, provide your customers with the option?

6 mai 2026
Noté 3 sur 5 étoiles

Better price than Amazon

I bought a product from Big on Electricals from Amazon. I was struggling to install it as the product differed from the instructions. As it was an Amazon Big on Electrical's would not offer advice, neither would Amazon so I returned it.
I then repurchased the item direct from Big on Electicals but it had the same apparent fault.
This time Big on Electricals were happy to offer advice, but not technical advice. The provided though the manufactures number who the told me that the instructions were incorrect. And they informed me how to install the item correctly.
In summary great prices and delivery, direct from Big on Electricals was lower price than Amazon. But they are sales only, so dont expect technical advice if you have a faulty product.

5 mai 2026
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Réponse de Big On Electricals

Hi David,

We appreciate you taking the time to share such detailed feedback.

What you’ve mentioned is correct — while we’re always happy to help where we can, we are not technically trained installers or engineers, so we’re unable to provide detailed technical advice on products. In cases like this, we will always try to direct customers to the manufacturer’s technical team, as they are best placed to advise on installation or specification issues 🔧

We’re really pleased the manufacturer was able to clarify the instruction issue for you in the end, and it’s great to hear you were happy with the pricing and delivery from us too 📦

Best wishes,
Elise

Noté 5 sur 5 étoiles

Good experience.

Good price, excellent delivery - what more would I want!

5 mai 2026
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Réponse de Big On Electricals

Hi John,

We’re really pleased you were happy with both the price and the delivery 🚚

It’s great to know everything went exactly as it should for you.

We appreciate you taking the time to leave your feedback, thank you 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Did what it said on the tin

The item was as displayed, and dispached the same day.

1 mai 2026
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Réponse de Big On Electricals

Hi Chris,

We’re really pleased the item matched what you expected and that it was dispatched the same day 📦

It’s great to know everything went smoothly and quickly for you.
We appreciate you taking the time to share your feedback, thank you 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Superb service

Superb service! Lowest price and fastest delivery, cant ask for any more. Will be back for more stuff. Thanks.

29 avril 2026
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Réponse de Big On Electricals

Hi Chris,

We’re really glad you were happy with both the price and the delivery speed 🚚

It’s great to hear everything hit the mark for you, and it means a lot that you’d come back to shop with us again 🛒

We appreciate you taking the time to leave such kind feedback, thank you 😄

Best wishes,
Elise

Noté 5 sur 5 étoiles

well delivered in time good product

well delivered in time good product

1 mai 2026
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Réponse de Big On Electricals

Hi Hassan,

We’re really pleased your order arrived on time and that you’re happy with the product 📦

It’s great to know everything went smoothly for you from delivery through to the item itself. We appreciate you taking the time to leave your feedback, thank you 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Delivered on time

Delivered on time, easy to fit and matched my last model

30 avril 2026
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Réponse de Big On Electricals

Hi Gavin,

We’re really pleased everything arrived on time and was easy to fit 🔧

It’s great to hear it matched your previous model too — that always makes replacing or upgrading much simpler.

We appreciate you taking the time to share your experience, thank you 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Quick and straight forward.

Quick and straight forward.
Reasonable cost.

27 avril 2026
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Réponse de Big On Electricals

Hi Mr. Robert,

We’re really glad you found everything quick and straightforward ⚙️

It’s great to hear you were happy with the pricing too — we always aim to offer good value without making things complicated.

We appreciate you sharing your feedback, thank you 🙂

Best wishes,
Elise

Noté 4 sur 5 étoiles

Quick and efficient sale-good returns expediting

Quick and efficient sale, good delivery. Faulty unit dealt with satisfactorily but talked to someone who didn't know the technical details very well.

27 avril 2026
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Réponse de Big On Electricals

Hi,

We’re pleased to hear the ordering and delivery process was quick and efficient 🚚

We’re also glad the issue with the faulty unit was resolved satisfactorily in the end.

We really appreciate your honest feedback regarding the technical support side too. We understand how important knowledgeable advice is when dealing with a fault, and we’ll make sure your comments are shared with the team so we can continue improving 🛠️

Best wishes,
Elise

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi Nicholas,

We’re really glad to hear your delivery arrived quickly and that everything’s been easy to use ⚡
It’s great knowing the whole experience has been smooth from start to finish.

We appreciate you taking the time to share your feedback, thank you 😄

Best wishes,
Elise

Noté 5 sur 5 étoiles

Was looking for a inline extractor fan

Was looking for a inline extractor fan
Big on electricals have a good selection of extract fan and kits found one that fitted my needs on website placed order and had next day extract kit looks quality equipment

28 avril 2026
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Réponse de Big On Electricals

Hi Stephen,

We’re really glad you found exactly what you needed with us 🔧

It’s great to hear the range helped you pick the right inline extractor fan, and even better that it arrived quickly and met your expectations for quality.

We appreciate you taking the time to share this — it means a lot to know everything came together smoothly from browsing to delivery 🚚

Best wishes,
Elise

Noté 5 sur 5 étoiles
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Réponse de Big On Electricals

Hi Charanjit,

We’re really pleased to hear everything was simple to order and arrived right on time 📦

It’s great knowing the whole process worked just as it should, and we appreciate you sharing your experience 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Item in stock at a great price

Item in stock at a great price, well packaged and delivered very quickly.

27 avril 2026
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Réponse de Big On Electricals

Hi William,

We’re really pleased you found a great deal with us.

It’s great to hear the item arrived quickly and was well packaged too — we know how important that is when you’re ordering online 📦

We appreciate you taking the time to share your experience, it means a lot 🙌

Best wishes,
Elise

Noté 5 sur 5 étoiles

My order was delivered ontime and at an…

My order was delivered ontime and at an excellent price.

7 avril 2026
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Réponse de Big On Electricals

Hi Stephen,

We’re really pleased everything arrived on time and at a great price ⏱️

It’s always good to know we’re delivering both value and reliability, so we appreciate you sharing this 💙

Best wishes,
Elise

Noté 5 sur 5 étoiles

Having not received the item I ordered

Having not received the item I ordered, I rang Big On Electrials direct and they were very helpful. They apologised and gave me the option of a refund or to send another. I agreed for them to send another item.
So I'll have no worries about ordering from them again.

21 avril 2026
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Réponse de Big On Electricals

Hi Richard,

It’s great to hear the team were able to step in and get things sorted quickly for you 🤝

Issues can happen, but it’s how they’re handled that matters — glad you felt looked after. We really appreciate your feedback 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Fast efficient service from start to…

Fast efficient service from start to finish

24 avril 2026
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Réponse de Big On Electricals

Hi Gerald,

It’s great to hear everything ran smoothly from start to finish ⚡
We appreciate your feedback, thanks for sharing 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Number one fan

Ordered a new bathroom extractor fan for my bathroom, really happy with the service I received, quick delivery, well packaged and a great price. Easy to buy and order online, Very happy with big on electricals, would recommend to others.

20 avril 2026
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Réponse de Big On Electricals

Hi Shepp,

Love the title — sounds like it’s doing the job perfectly 💨

It’s great to hear everything from ordering to delivery went smoothly and that you were happy with the price as well. We appreciate your recommendation 😊

Best wishes,
Elise

Noté 5 sur 5 étoiles

Great price on the shower i ordered…

Great price on the shower i ordered easy to fit my self and quick delivery arrived the next day ready for me to fit thank you would definitely order from you again

22 avril 2026
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Réponse de Big On Electricals

Hi Breslin,

It’s great to hear you got a good deal and that everything arrived in time for you to get it fitted 🚿

Nice bonus that it was straightforward to install as well. We appreciate the recommendation — thanks for sharing 😊

Best wishes,
Elise

Noté 4 sur 5 étoiles

Easy to deal with

Easy to deal with, good price delivery worked well

21 avril 2026
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Réponse de Big On Electricals

Hi Peter,

Glad to hear you found everything easy and got a good price 👍

Thanks for your feedback — we’re always looking at how we can improve, so it’s appreciated 😊

Best wishes,
Elise

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