Ordered bathroom heater with next day delivery. This did not happen. Phoned you after a few days and after checking you informed me that the heater had been lost presumably by the courier company. Off... Voir plus
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Lisez les avis des autres
Great price, next day delivery worked great. This was a replacement extractor fan. Better retail price than original 4 years ago and had extra features, including high/low speed plus facility to sheil... Voir plus
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First time user of BOE, read some reviews about prices and service and placed my order. However, DPD lost my parcel on the first day that it was collected by them. Checked on the site and yes it had n... Voir plus
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The MANROSE fan I wanted to buy was a good price and the ordering process was very straightforward. Delivery via DPD was swift and on-time. The package arrived in good shape. It's early days as the... Voir plus
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À propos de l'entreprise
À propos de Big On Electricals
Écrit par l'entreprise
We’re Big On Electricals. The One Stop Shop for Electricians, Trade & DIY enthusiasts
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for heating, cooling, ventilation, lighting products and accessories for your business or home, we have a great range and deals for you.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Coordonnées de contact
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Royaume-Uni
- 0800 043 8975
- Sales@bigonelectricals.co.uk
- bigonelectricals.co.uk
4,5
Excellent
7 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Great service
Wide range of items, geart prices and even better delivery times. Will use again and again.
24 février 2026
Réponse de Big On Electricals
Hi Russell,
Really pleased to hear you found a good range of items at great prices, and that the delivery times impressed too 🛒🚚
It’s lovely to know you’d use us again — we really appreciate you taking the time to share your experience.
Best wishes,
Elise
Réponse de Big On Electricals
Hi Steve,
Thank you for your review 😊
Really glad you were happy with the price and the fast delivery 💷🚚 We appreciate you taking the time to share your feedback.
Best wishes,
Elise
Items delivered as they agreed to on…
Items delivered as they agreed to on the date they agreed to. Zero issues. All installed and working 👍🏼
24 février 2026
Réponse de Big On Electricals
Hi Daniel,
Thank you for the great feedback 😊
Glad everything arrived when expected and that installation went smoothly. Even better to hear it’s all up and running 👍🏼🔧
Best wishes,
Elise
Don’t order from here
23 février 2026
Réponse de Big On Electricals
Hi Abi,
Thank you for your feedback. I’m sorry to hear that you’re disappointed with the outcome of your request.
As explained in our correspondence, we’re unable to accept a return for items that have already been installed and where the original packaging is no longer available. Our products arrive pre-packaged from the manufacturer and, once installed, they can no longer be resold as new to another customer.
You also confirmed that the item is working as expected. If a product is faulty we are always more than happy to help arrange a return or replacement, but unfortunately we’re unable to accept returns simply because the item isn’t suitable once it has been installed and the packaging has been disposed of.
We do understand this may be frustrating, but these conditions are in place to ensure fairness and safety for all customers. If you do experience any issues with the product in the future, please don’t hesitate to get in touch and we’ll be happy to help.
Best regards,
Elise
Réponse de Big On Electricals
Good Morning,
Love to hear that — smooth and quick is exactly how it should be 🚚💨
Thanks so much for taking the time to leave a review, it’s really appreciated 😊
Best wishes,
Elise
Réponse de Big On Electricals
Hi Carole,
Really glad it reached you so quickly — thanks for taking a moment to share your experience✨
Best wishes,
Elise
Quick delivery, great product, best price
Quick delivery, best price I could find online, good product exactly as described. What more could you ask for?
25 février 2026
Réponse de Big On Electricals
Good Morning,
This is lovely to read — thank you 😊
Quick delivery, a great price, and exactly what you expected… that’s the sweet spot 🎯💻 We’re so glad everything lived up to the description and that you felt confident in your choice.
Best wishes,
Elise
Excellent price and prompt delivery.
25 février 2026
Réponse de Big On Electricals
Hi Tim,
Getting a great price and having it arrive promptly is exactly what we aim for 💷📦 I’m really glad everything went smoothly for you.
We truly appreciate you taking the time to leave a review.
Best wishes,
Elise
Great value and quick delivery!
Found a product I was looking for at half the price of other electrical retailers. Ordered at 10:05am on Friday and received the delivery the next day! Excellent value, excellent service, will definitely use again.
20 février 2026
Réponse de Big On Electricals
Hi Dom,
Thank you for sharing this — amazing to hear you found exactly what you needed at such a good price, especially compared with other retailers 💸 And getting your order the very next day after a Friday morning purchase is brilliant.
Best wishes,
Elise
First time I've used big on…
First time I've used big on Electrical we bought a honeywell 30L dehumidifier from them through Amazon, delivered on time and pleased with the product, so we orderd a second honeywell dehumidifier this time 12L. They both work very well so far, been told there a good make so can only give 5 star rating. Also there customer service is very good too ,did give them a call with couple of questions very helpful and polite. Will use this company again. Many thanks Steve C, Louth Lincolnshire. P.S.bought second dehumidifier direct from B.O.electricas direct from them ,arrived next day .thanks again.
9 février 2026
Réponse de Big On Electricals
Hi Mr. Steve,
Thank you so much for such a detailed and thoughtful review, Steve — really pleased to hear both Honeywell dehumidifiers are working well for you so far 🏡
Really appreciate your kind words about our customer service too — glad the team were able to help with your questions and that you found them polite and helpful.
Thanks again for the 5‑star rating and for choosing to order from us the second time.
Best wishes,
Elise
Quick delivery but supplied faulty
Quick delivery but supplied faulty. Motor is loose in housing, and has come off mounting, so doesn't work. Hoping that return and refund procedure will be straightforward
23 février 2026
Réponse de Big On Electricals
Hi AJ,
I’m really sorry to hear your item arrived faulty.
Please reach out to our customer service team with your order details and a brief description of the fault. Once we have that information, we can arrange a return and get this resolved for you as quickly as possible.
We’re here to help, so please do get in touch when you can.
Best regards,
Elise
Brought as of price
Brought as of price. Not knowing what to expect? Fast delivery. Packed well and has been running for a number of days. Compaired to different makes lower speed would have been nice little bit noisy for bedroom if light sleeper. All good
23 février 2026
Réponse de Big On Electricals
Hi Chris,
Thanks for sharing your experience — really glad to hear delivery was quick, everything was well packed, and the unit has been running smoothly for you so far 📦
Totally understand your point about the noise level, especially for light sleepers. A lower speed setting can make a big difference in a bedroom, so your feedback is really useful and appreciated.
Best wishes,
Elise
5 star service
My order was very competitively priced and arrived very quickly, in good condition. That’s a combination of that deserves 5 stars.
23 février 2026
Réponse de Big On Electricals
Hi DM,
Thank you for the lovely feedback — really glad to hear the price worked well for you and that your order arrived quickly and in great condition ⭐
Best wishes,
Elise
Réponse de Big On Electricals
Hi Ian,
Thanks for the review — great to hear the price was right, delivery was on time, and everything did exactly what you needed 🔧
Best wishes,
Elise
Quick delivery very good prices
Quick delivery very good prices
I haven't actually used the parts yet but everything look good
Thank you
20 février 2026
Réponse de Big On Electricals
Hi Nigel,
Thanks for the review — great to hear delivery was quick and the prices worked well for you 📦 Glad everything looks good so far, and if you need anything once you start using the parts, we’re always here to help.
Best wishes,
Elise
Réponse de Big On Electricals
Hi Jason,
Thank you for the kind words — really glad to hear you were pleased with the service ⭐
Best wishes,
Elise
Réponse de Big On Electricals
Hi Margaret,
Thanks so much for your review — really glad to hear you had a great experience with our customer service 🤝
Best wishes,
Elise
Réponse de Big On Electricals
Hi Andy,
Thanks for taking a moment to share this — really glad to hear your order arrived quickly and at a great price too 🚚💫
Best wishes,
Elise
Item was described in detail and…
Item was described in detail and arrived promptly. It is now in use.
20 février 2026
Réponse de Big On Electricals
Hi Martin,
Thanks for taking the time to share this. Glad to hear the item matched the description and arrived promptly 📦 Great to know it’s already being put to use.
Best wishes,
Elise
Réponse de Big On Electricals
Hi Allen,
Thanks so much for the review — really glad you caught a great deal and that the delivery was super fast ⚡
Best wishes,
Elise
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