Great company and very understanding. Angela was amazing from placing my order till delivery day. Everything went smoothly and couldn't fault anything. Amazing products and reasonable pricing. I've ju... Voir plus
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Perfect is every way! Easy to order any queries dealt with accordingly kept upto date with every detail - Delivery went smoothly too driver really nice. Helped with assisting my disabled mum when she... Voir plus
Excellent company never had a single issue stay in contact with you throughout great quality items.. their with yiu every step of the way couldn't recommend this company enough my 2026 order already p... Voir plus
Process was easy enough but what i cannot be doing us the constant crap being emailed out your my address same stuff each time, I HAVE PLACED MY ORDER MY PAYMENT PLAN IS SET UP. THAT'S ALL THAT NEEDS... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are a Christmas Savings Club, helping our customers save towards making their Christmas as memorable as possible.
Coordonnées de contact
Hook Green Farm, DA13 9ND, Gravesend, Royaume-Uni
- 01474823839
- mail@bilcodirect.co.uk
- bilcodirect.co.uk
4,7
Excellent
348 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Hampers came when they said
Hampers came when they said. My first year of having one, hamper was excellent. I have ordered another one for next year.
9 décembre 2025
ah i love bilco
ah i love bilco , spreading the cost over the year is so much easier for me and it takes the stress out of the christmas food shop plus my kids like to build a massive fort with all the boxes
9 décembre 2025
Fantastic well worth the money saves…
Fantastic well worth the money saves having buy all at once and the meat hampers are great 👍
9 décembre 2025
Second time using these now & have…
Second time using these now & have placed my order for 2026
9 décembre 2025
He was polite and helpful
He was polite and helpful. The food was really lovely and everything else. I will be ordering from you again for next Christmas.
9 décembre 2025
Fab company great people if u have to…
Fab company great people if u have to talk to them and we'll worth the money all ready place my order for next year
9 décembre 2025
Bilco hampers are amazing
Bilco hampers are amazing. Very friendly on phone and delivery drivers
In order ever year and I have never ever had to complain x 100% guarantee these to my friends and family
8 décembre 2025
Best ever had better then park hamper…
Best ever had better then park hamper when I used be with them
Have order another lot again for 2026 Xmas x food arrive no problem very useful full up my Xmas
8 décembre 2025
Great company and very understanding
Great company and very understanding. Angela was amazing from placing my order till delivery day. Everything went smoothly and couldn't fault anything. Amazing products and reasonable pricing. I've just received my Christmas order and already placed my next order :-) Thanks again!
9 décembre 2025
Avis spontané
This us my 3rd year ordering this year's order so not what I expected. 2026 maybe not have Bilco as my hamper supplier …
This us my 3rd year ordering from this Hamper business.
HOWEVER this year very disappointed. £800+ worth of hampers 2x Groceries, 2x Frozen (mainly meats) and 1x Biscuits.
On unpacking biscuits noticed many are dated fur 2026 in the first half of the year.
Left a comment on Facebook page about it. Someone gets back to say "some products have 3-6months date on them some even 9 months and the purchase stock in September to pack in November"
strange I've known biscuit a well as grocery products can have more than 12month best before dates on as its processed foodstuff.
They then said to me "next time I walk around a supermarket take a look at the BBD I'd be very surprised...."
Actually I work in retail and supermarkets hence how I know what they told me is totally incorrect. Tinned groceries can have upto 2-3 years on them. Biscuits and snacking upto 12-15 months.
So obviously your suppliers are giving you excess" shorter life" stock no doubt clearance lines.
The past few years I've had a frozen turkey in its original manufacturer's packaging on. This year I've had a turkey in a clear bag not vacuumed sealed with sticker on with 2027 dare on. Another bizzare occasion this year so doubt it'll last until that date if not used
Think 2026 I may have to reconsider my hampers from Bilco Direct. Feel let down this year
8 décembre 2025
Avis spontané
Réponse : bilcodirect.co.uk
Thank you for your review and we are sorry we haven't met your expectations. We have had a look at the reply you have had from our facebook team and we think there has been some crossed wires.
Let us explain our packing process first of all.
We start packing hampers in September and it takes us 3 months to complete the whole process and in this time we have to pack 1000s and 1000s of hampers. As we have to start buying products in September some lines like biscuits (which come with 6-12 months date) or Cakes (which come with 3-6 months date) or Crisps (which most have 3 months date) then some of the products will obviously be dated in the first quater of the year but non of our products are out of date and all our tinned products, soft drinks, jars and packets are dated well into 2026 and even into 2027
It is impossible to pack the thousands and thousands of hampers, get them into storage, have them picked and transported around the country ready to be delivered to customers homes in December and give you the longest possible best before dates.
The comment regarding looking at the BBD dates in the supermarkets was a light hearted comment, they were trying to say to you you would be surprised at the dates of some products even in the supermarkets.
Also the industry standard on frozen chickens and turkeys is 2 years, so yes, if stored correctly it will last.
And finally, we would hate to lose your custom but if you do not trust what we do and do not want to come back for 2026 we would like to thank you for your business over the last few years.
hamper
brillant custumor service kept us informed of delivery
respected delivery befor time given
will be ordering again nt yr
6 décembre 2025
Avis spontané
Bilico
This company is one of the best I have ever used my Christmas orders came early so 😊 staff are there always happy to help you 😊 thank you to all the bilico staff who work hard 😊 merry Christmas and happy new year can't wait to re order in mid December. Shirley mcdermaid .x
6 décembre 2025
Avis spontané
Fantastic and I want to order again
Fantastic and I want to order again
13 novembre 2025
Avis spontané
Bilco is the best
Thank you to this amazing Christmas hampers Bilco you have helped me when I was going through a hard time with the monthly payments with a great big thank you I’m looking forward to receiving my hampers and I’m definitely going to order again next year
30 octobre 2025
Avis spontané
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