Unlucky (for a second time) when energy supplier GNE collapsed and EDF took over my energy supply, I dreaded what would happen when their 'special rate' came to an end, which happened this month. My m... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Received an email which asked me to contact them. Spoke to a very pleasant young lady & discussed not only the energy supply agreement that was set up by them but possibility of alternative telephone... Voir plus
L'entreprise a répondu
As always Billbuddy were 100% efficient. Contacted me 6 weeks ago advising me not to enter into any further fixed tariffs until Billbuddy contacted me again at end of March. As promised they emailed... Voir plus
L'entreprise a répondu
Would recommend Bill Buddy. They constantly keep checking to make sure i am getting the best possible deal for my electricity supply and inform me whenever a better deal becomes available. They also t... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Tired of paying too much for your energy, broadband, mobile phone and insurance? See how much BillBuddy can save you today and let us get you a better deal, for free.
Coordonnées de contact
Barnes Wallis Road 16-18, PO15 5TT, Fareham, Royaume-Uni
- support@billbuddy.co.uk
- billbuddy.co.uk
4,6
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Helpfulness…
Many thanks for all your help sorting out a, possible, problem arsing due to my own eagerness to arrange a change with my current account expiring at the end of the month. Very helpful and much appreciated
4 août 2021
Avis spontané
Réponse de BillBuddy
You're more than welcome, Frank!
Amelia was most helpful and was…
Amelia was most helpful and was informative about all my questions. She has a very warm telephone manner and comes across as a very considerate and sincere employee. Well done Amelia and keep up your good work. Thanks . Dave. Jenkins
4 août 2021
Avis spontané
Réponse de BillBuddy
Thanks, David! We'll pass this feedback on to Amelia 😀
Energy Supplier switch
Didn’t have any luck trying to switch Energy Supplier on website, but Dale was very helpful on web chat, and arranged a painless switchover to a new supplier quickly.
4 août 2021
Avis spontané
Réponse de BillBuddy
Glad to hear it!
Cathlin
Cathlin, was a great help in answering my questions and reassuring me that everything was fine.
4 août 2021
Avis spontané
Réponse de BillBuddy
Glad to hear it, we'll pass your feedback on to Cathlin 😀
Fast and efficient service in answer to…
Fast and efficient service in answer to a query.
3 août 2021
Avis spontané
Réponse de BillBuddy
Thanks for your feedback!
Réponse de BillBuddy
Glad to hear it, Neil 👌
Spoke with Dale and the switch to an…
Spoke with Dale and the switch to an alternative provider was fast and efficient. Would recommend
3 août 2021
Avis spontané
Réponse de BillBuddy
Thanks, Adam!
The Young lady Amelia was a great help…
The Young lady Amelia was a great help to me, she showed lots of patience with me , and I thank her very much.
2 août 2021
Avis spontané
Réponse de BillBuddy
You're very welcome, Dianne. We'll pass your feedback on to Amelia 😀
Great work you guys ,very satisfied…
Great work you guys ,very satisfied with outcome, Thank you and keep up the good work.
2 août 2021
Avis spontané
Réponse de BillBuddy
You're very welcome, Philip!
I switched to bill buddy last year and…
I switched to bill buddy last year and it really
Is that simple ! Would recommend this service to anyone !!
30 juillet 2021
Avis spontané
Réponse de BillBuddy
Thanks, Judith!
Efficient and easy process
Easy to do They do the research snd the switch for you and as I am an oap this is a lot off my mind, It also helps me to save money with no pressure to change .
E-mails responded to in a timely manner with answers to any questions I have .
30 juillet 2021
Avis spontané
Réponse de BillBuddy
Thanks, Ann!
I came on here trying to find a cheaper…
I came on here trying to find a cheaper energy supplier and your website popped up so I thought what the heck!! I am so glad I did ! Within 30 minutes I switched suppliers with no problems and now I'm hoping to get a phone too. Thank you for your service BillBuddy. I will definitely refer you to my sisters and friends xxx
29 juillet 2021
Avis spontané
Réponse de BillBuddy
You're very welcome, Heather!
Found a great deal
Discussed options online with Dale after poor service from SP and he swiftly found me a great deal with E.ON. I am sure the switchover will go smoothly too!
29 juillet 2021
Avis spontané
Réponse de BillBuddy
Thanks, Loraine. How can we improve our service and earn a 5-star review?
Very helpful young lady who sorted my…
Very helpful young lady who sorted my problem professonaly and quickly
29 juillet 2021
Avis spontané
Réponse de BillBuddy
We're happy to help!
Pain free tariff switch
Queried an entry via chat on my home page whilst looking for tariff comparisons (current deal ending shortly) and ended up switching without all the pain.
29 juillet 2021
Avis spontané
Réponse de BillBuddy
Perfect... thanks, Mr East.
Fantastic service would recommend to…
Fantastic service would recommend to anyone
28 juillet 2021
Avis spontané
Réponse de BillBuddy
Thanks, Angela!
Very Helpful Service
Great service as this is the sort of thing I never get around to looking at. Dale sorted out our energy supplier switch in a speedy manner, which mean't I didn't need to worry about anything.
28 juillet 2021
Avis spontané
Réponse de BillBuddy
That's what we're here for, Miranda 👌
"I signed with BillBuddy yesterday"
I signed with BillBuddy yesterday. The information I was given was clear and transparent. My Customer Service Representative - Dale - was most helpful and informative, a pleasure to do business with!
27 juillet 2021
Avis spontané
Réponse de BillBuddy
Thanks, Anthony! We'll be sure to pass your feedback on to Dale.
Well what can a say other than thank…
Well what can a say other than thank you for sorting this out for me, great service.
26 juillet 2021
Avis spontané
Réponse de BillBuddy
You're more than welcome, Richard.
Very Helpful and informative details…
Very Helpful and informative details with deals and offers
will recommend and use again again
24 juillet 2021
Avis spontané
Réponse de BillBuddy
Glad to hear it, Mark!
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