Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Unlucky (for a second time) when energy supplier GNE collapsed and EDF took over my energy supply, I dreaded what would happen when their 'special rate' came to an end, which happened this month. My m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received an email which asked me to contact them. Spoke to a very pleasant young lady & discussed not only the energy supply agreement that was set up by them but possibility of alternative telephone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always Billbuddy were 100% efficient. Contacted me 6 weeks ago advising me not to enter into any further fixed tariffs until Billbuddy contacted me again at end of March. As promised they emailed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would recommend Bill Buddy. They constantly keep checking to make sure i am getting the best possible deal for my electricity supply and inform me whenever a better deal becomes available. They also t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Informations provenant de diverses sources externes

Tired of paying too much for your energy, broadband, mobile phone and insurance? See how much BillBuddy can save you today and let us get you a better deal, for free.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 683)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Don't be put off if application doesn't work first time.

Attempted to sign up yesterday but couldn't complete. So sent an email to explain. Received an email this morning, they had taken control and put it through. Pleased I didn't just give up. Looking forward to a good relationship.

9 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your review. How can we improve in order to earn a 5* review?

Noté 4 sur 5 étoiles

Civil

Civil, polite and friendly advice given and taken.

7 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Aidan. What can we do to improve our service and warrant a 5* review?

Noté 5 sur 5 étoiles

The caller Ian was professional and…

The caller Ian was professional and friendly. After explaining how my bills would rise staying with my current provider he found me a much better deal. Saved me a lot of time searching for myself and saved me money. Would definitely recommend Bill Buddy.

7 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Jilly. We'll pass on your feedback to Ian!

Noté 5 sur 5 étoiles

Very helpful staff

Very helpful staff. Got answers for my difficult questions. Thank you Cathlin.

6 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Marcin. We'll pass your feedback on to Cat!

Noté 5 sur 5 étoiles

Very helpful

Very helpful, explained why at this time it is probably not a good idea to be locked into a long term fixed price account

4 septembre 2021
Avis spontané
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Réponse de BillBuddy

We're here for advice whenever you need us, Graeme 😀

Noté 5 sur 5 étoiles

5 stars

5 stars, good all round

2 septembre 2021
Avis spontané
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Réponse de BillBuddy

Cheers, John!

Noté 5 sur 5 étoiles

Recently switched energy suppliers but…

Recently switched energy suppliers but didn't realise it was to a smart meter tariff. Cathlin has been super efficient at offering advice and guidance into swopping suppliers again. Excellent service fromBillbuddy yet again. Thank you

2 septembre 2021
Avis spontané
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Réponse de BillBuddy

You're more than welcome, Nicola 👌

Noté 5 sur 5 étoiles

Energy switch…

I was sent a new energy deal from yourselves which was more expensive than my new tariff with EDF. You were most helpful and understanding when I decided to remain with EDF and have agreed to maintain my membership of BillBuddy, for which I thank you.

2 septembre 2021
Avis spontané
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Réponse de BillBuddy

You're very welcome, Wilfred.

Noté 5 sur 5 étoiles

When your supplier goes bust.

Unlucky (for a second time) when energy supplier GNE collapsed and EDF took over my energy supply, I dreaded what would happen when their 'special rate' came to an end, which happened this month. My monthly bill nearly doubled when the credit from GNE ran out! Enter Bill Buddy to find me a better rate. I'm grateful for the quick and helpful responses of their team, particularly Amelia.

2 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Kevin. We'll be sure to pass your feedback on to Amelia!

Noté 4 sur 5 étoiles

With energy prices rising it is good to…

With energy prices rising it is good to know BillBuddy is surveying the field much better than I could and handling a smooth changeover when opportunity is favourable. Thank you BillBuddy.

1 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, David. What can we do to improve our service and earn a 5-star review?

Noté 5 sur 5 étoiles

Would recommend Bill Buddy

Would recommend Bill Buddy. They constantly keep checking to make sure i am getting the best possible deal for my electricity supply and inform me whenever a better deal becomes available. They also take care of the switchover between suppliers so the whole thing is completely hassle free.

1 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your review, Kevin!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. very helpful (catlin) on chat .came back with good advice and no pressure to go with any suggestions. Good advice as well. Did some research myself and pleased I contacted BillBuddy

1 septembre 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Catherine. We'll be sure to pass your feedback on to Cat!

Noté 4 sur 5 étoiles

Insane Energy Market…...

Thanks to the ladies at Bill Buddy were helpful but sadly the energy market has gone into rip off mode and whoever you switch too it is going to cost a massive arm and a leg to heat your home this winter. All the excuses are there for the massive rises Covid, costs, shortage of supplies etc etc. Every comparison site goes on about saving you hundred of pounds but believe me they cannot. The ladies at Bill Buddy are going to keep their eyes open for any deal that may come along and help me keep food on my table.

31 août 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your feedback, Kelvin.

Noté 5 sur 5 étoiles

Good experience

Billbuddy have been extremely good in finding me the right company for my needs and keeping in touch with me throughout the process, all went really smoothly and I was very happy and apart from answering a few emails it was easy and straightforward.

31 août 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Pat. We're here whenever you need us 👌

L’expérience Trustpilot

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