Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Unlucky (for a second time) when energy supplier GNE collapsed and EDF took over my energy supply, I dreaded what would happen when their 'special rate' came to an end, which happened this month. My m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Received an email which asked me to contact them. Spoke to a very pleasant young lady & discussed not only the energy supply agreement that was set up by them but possibility of alternative telephone... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As always Billbuddy were 100% efficient. Contacted me 6 weeks ago advising me not to enter into any further fixed tariffs until Billbuddy contacted me again at end of March. As promised they emailed... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Would recommend Bill Buddy. They constantly keep checking to make sure i am getting the best possible deal for my electricity supply and inform me whenever a better deal becomes available. They also t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Informations provenant de diverses sources externes

Tired of paying too much for your energy, broadband, mobile phone and insurance? See how much BillBuddy can save you today and let us get you a better deal, for free.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(1 683)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant service

As ever: helpful, knowledgeable and informative. I have already saved considerably on my bills and this is yet again an excellent service. The helpfline is outstanding.

27 août 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your kind words, Melanie!

Noté 5 sur 5 étoiles

slight problem with supplier switch

I tried to switch energy suppliers as suggested by billbuddy but it did not go through for some reason. i phoned and spoke to Amelia who sorted it smoothly and easily. Very impressed.

27 août 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Iain. We'll pass on your feedback to Amelia!

Noté 1 sur 5 étoiles

I have just found out my monthly…

I have just found out my monthly payment will be £131 .Thisnot what I expected from biilbuddy. I is twice the previous Shell Payment of £69 ! I will start to check with my bank how to cancel the direct debit.I knew prices would rise but not double.

25 août 2021
Avis spontané
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Réponse de BillBuddy

Prices are unfortunately rising across the board, Leonard. That's why it's more important than ever to keep you on the best deal possible, even if that's more expensive than last year.

Noté 5 sur 5 étoiles

Great service.

Great service.
Quick to reply to email and found another cheaper tariff.

20 août 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Neil 👌

Noté 5 sur 5 étoiles

Great service

Great service. All staff Easy to contact to when needed. Saves fortunes and very convenient not to have to hunt for best deals for energy. Keeps you updated anytime there is a better deal available. Good work guys, Thank you, Vanessa x

20 août 2021
Avis spontané
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Réponse de BillBuddy

You're so welcome, Vanessa 😀

Noté 4 sur 5 étoiles

We’ll done Bill Buddy

We’ll done Bill Buddy. How refreshing to be contacted to discuss our options with a real person!!

Good advice offered in a clear concise manner and without any pressure.

You’re doing a great job.

19 août 2021
Avis spontané
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Réponse de BillBuddy

Thanks, Ann! How can we improve to earn a 5-star review?

Noté 5 sur 5 étoiles

BillBuddy switch

BillBuddy contacted me automatically to switch when EDF where about to move me to thier most expensive tarrif and moving to a new supplier was just the matter of one click

19 août 2021
Avis spontané
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Réponse de BillBuddy

Nice and easy, Roger 😎

Noté 5 sur 5 étoiles

Billbuddy rocks

There was a missunderstanding with the dates of the tarrif ending and billbuddy sorted it imedietly. although the switch was started it was stopped just as quick, and my current supplier offered me a credit insentive to stay. Quids in. great job billbuddy and Cathlin for sorting it so quickly.

19 août 2021
Avis spontané
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Réponse de BillBuddy

Glad to have you on board, Daniel!

Noté 5 sur 5 étoiles

Requested a phone call and had a call…

Requested a phone call and had a call quite quickly. Was able to sort out the issue I had with switching to make a sometimes complicated process easy. Thank you for your help.

18 août 2021
Avis spontané
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Réponse de BillBuddy

You're more than welcome, Kate 😉

Noté 5 sur 5 étoiles

Very helpful

Very helpful, organized Dealt will Amelia and Caitlin who sorted out everything

17 août 2021
Avis spontané
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Réponse de BillBuddy

Great - we'll be sure to pass on your feedback.

Noté 5 sur 5 étoiles

No more switching problems here!

Switching suppliers has always presented me with problems that I would rather avoid, together with a myriad of questions that get repeated time and time again for little or no benefit. Then came Bill Buddy. One conversation on the net with them, and I switched, and saved. What more can you ask? Pretty great really!

16 août 2021
Avis spontané
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Réponse de BillBuddy

We're glad you found it so seamless 😎

Noté 5 sur 5 étoiles

Engaging and informative staff who…

Engaging and informative staff who provided options promptly and thereafter made it happen…amazing customer focus and delivery of the necessary solution with super efficiency 😎👍

13 août 2021
Avis spontané
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Réponse de BillBuddy

Thank you for your kind feedback!

Noté 5 sur 5 étoiles

Excellent idea

Excellent idea, just works with no hassles

13 août 2021
Avis spontané
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Réponse de BillBuddy

Thanks for your feedback!

Noté 5 sur 5 étoiles

could not switch over supply over the…

could not switch over supply over the internet ....so did it by phone ....picked up on fist ring ...very helpfull and saved me loads of dosh........

13 août 2021
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Réponse de BillBuddy

We're here whenever you need us, Barrie.

Noté 3 sur 5 étoiles

To say that I was a little disappointed…

To say that I was a little disappointed with the outcome of YOUR suggested alternative energy supplier , EON , would be rather an understatement ! It baffles me that an outfit the size of EON cannot organise the simple reading of a couple of meters when they need to know what they are !! You state that EON would readily change out the present smart meters fitted for new ones compatible to their systems . Surely that is in a different league of effort compared to simply reading those meters already there .
To be told by an EON customer services representative that I'd be better off sticking with my present supplier , British Gas , beggared belief especially when I put it to him that I can not be an isolated case in not being able to read my present meters !
His attitude effectively said that he couldn't care less !!
I am still left with the situation after all this that EON have cancelled my transfer to them , British Gas are presumably threatening still to hike my costs with them into the stratosphere , and I am left in limbo !! Not a great advert for the services of your organisation ! I need something sorted out on this soonest !!
Best regards ,. Ian Jones.

13 août 2021
Avis spontané
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Réponse de BillBuddy

Hi Ian, this seems to be more a review for EON than our service? We'd be more than happy to arrange another switch for you if that's what you'd like.

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