Bill shark used to be good now it is getting ,well sharky. They called me to tell me that they saved a small amount on my ISP provider bill but then they charged me 45% for a savings that is accrued... Voir plus
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My representative was awesome. I started off by being reluctant about the whole process but he won me over and truly made me feel good about what he was trying to accomplish as well as how I needed to... Voir plus
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Cali was awesome! She was great at communicating and quick to respond to clarifying questions I had. And most importantly, she helped me save money & upgraded my internet service - all for less than... Voir plus
L'entreprise a répondu
My service member Neil did an excellent job at finding me savings. He stayed persistent on finding me discounts that best suited my needs. Bill shark has definitely made a repeat customer out of me.
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À propos de l'entreprise
Informations provenant de diverses sources externes
We’re here to lower your bills. We call your service providers and negotiate the best price on your behalf. Signing up is easy and only takes minutes. The sea is transparent, and so are we. Our fee is 40% of your savings, earned only when we do our job effectively. That’s why our Sharks work so hard to get you results.
Coordonnées de contact
35 PARKWOOD DRIVE, 01748, Hopkinton, Etats-Unis
- 800-957-1710
- help@billshark.com
- billshark.com
4,2
Bien
107 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Bill shark used to be good now it is…
Bill shark used to be good now it is getting ,well sharky. They called me to tell me that they saved a small amount on my ISP provider bill but then they charged me 45% for a savings that is accrued over 2 years! The Bill shark agent called to congratulate himself on getting a somewhat better rate but had to be coerced to provide what the fee was. I might not even keep that carrier. They said that I could have customer service contact me about this loan shark level rate, but no one contacted me. Please understand Bill Shark agents, at their own admission, can't do any better than you can on the billing --they just keep on monitoring the service providers until they find a special etc. It is hardly worth the rate they are charging. I am disputing the charge.
9 mai 2026
Avis spontané
Réponse de Billshark
We’re sorry to hear you feel this way. Our fee structure has remained the same since your enrollment in 2024 and is 40 percent of the total savings negotiated, not 45 percent. Based on your account history, this was also your fourth successful negotiation using the service.
During your recent negotiation, your shark did attempt to provide direct customer support contact information, but we do not see any support request submitted regarding this concern. We’re always happy to review questions about fees or savings when customers reach out directly at help@billshark.com
.
Our process is designed to continuously monitor for available provider offers and negotiate when opportunities become available, which is exactly how additional savings were secured on your account.
Someone from our support team will also be reaching out to you directly today to review your concerns further.
Been using Billshark for several years…
Been using Billshark for several years and they’ve always been able to help me out. Most current saving me $950 over a 2 year period
16 mai 2026
Avis spontané
Réponse de Billshark
That’s a serious track record 💪 When the savings keep stacking year after year and hit $950 over one negotiation period, that’s exactly the kind of long game we aim for. Love seeing it pay off.
Neil did a great job on my ISP bill
Neil did a great job getting me the best rate possible with Frontier. I depend on a strong internet connection for my day job and getting a great deal is that much better.
15 mai 2026
Avis spontané
Réponse de Billshark
That’s the kind of connection we like to make ⚡ Reliable internet for work and a better rate from Frontier is a strong combo. Neil locked in the savings without slowing you down.
Cali was awesome
Cali was awesome! She was great at communicating and quick to respond to clarifying questions I had. And most importantly, she helped me save money & upgraded my internet service - all for less than I was paying before!
14 mai 2026
Avis spontané
Réponse de Billshark
That’s a huge win 🌊 Better internet, lower cost, and smooth communication the whole way through is exactly how we like to operate. Cali clearly came in ready to make waves 💸
My representative was awesome!
My representative was awesome. I started off by being reluctant about the whole process but he won me over and truly made me feel good about what he was trying to accomplish as well as how I needed to give myself credit for starting the process as well. Good customer service. A+
8 mai 2026
Avis spontané
Réponse de Billshark
That’s a strong experience right there 💯 Starting off unsure and ending up confident in the process is exactly the kind of turnaround we love to see. Sounds like your rep kept it real, kept it clear, and delivered the kind of service that sticks.
I wasn’t sure about the services but…
I wasn’t sure about the services but glad i reached out! Once I reached out to support and got my bills assigned, the process was fast. Neil reached out via phone and text to keep me in the loop of the negotiation process and was able to get me some credit back on my account!
It saved me time on not having to do the negotiations myself, way to go!
6 mai 2026
Avis spontané
Réponse de Billshark
That’s what we aim for 🚀 Fast process, clear communication, and no need to battle the provider yourself. Neil kept things moving and still managed to reel in extra credits along the way 💸
My service member Neil did an excellent…
My service member Neil did an excellent job at finding me savings. He stayed persistent on finding me discounts that best suited my needs. Bill shark has definitely made a repeat customer out of me.
5 mai 2026
Avis spontané
Réponse de Billshark
That’s what we like to hear 💪 Neil stayed on the hunt, kept pushing for the right discounts, and came back with savings that actually fit your needs. Nothing better than turning a first experience into a repeat customer 🔥
Successful when I wasn’t
I attempted to negotiate with my internet service on my own & got no where. Billshark was successful & saved me a substantial amount. Thanks Van!
23 avril 2026
Avis spontané
Réponse de Billshark
That’s a big turnaround 🔄 When it doesn’t move on your own and we come in and get it done, that’s the kind of result we aim for. Love seeing those savings hit 💸
Kent was awesome
Kent was awesome. He took care of all the negotiating. All I had to do was wait to hear about the savings. Super easy
23 avril 2026
Avis spontané
Réponse de Billshark
That’s how it should be 🔥 Kent handled the back and forth, and you got the savings without the hassle. Easy win 💸
A+++
A+ in my book helping me save $468 a year on my phone bill even after years of battling with them they managed to land me more discounts so if you haven't dine so and have been considering definitely allow Billshark to help you on not just your phone bill but many others!
16 avril 2026
Avis spontané
Réponse de Billshark
That’s an A+ result 💯 Locking in $468 a year is exactly the kind of win we aim for. Finding extra savings and stacking them up is what it’s all about 💸
Saved me over $1k on my phone bill…
Saved me over $1k on my phone bill alone! Highly recommend!
19 avril 2026
Avis spontané
Réponse de Billshark
That’s a huge win 💰 Over $1k back in your pocket from one bill is exactly why we do this. Love seeing that kind of payoff 🔥
Great! - Three years running!
I was a little skeptical, having never heard of a service like this, but I gave it a try. They came through -negotiating a big discount on my cable bill. I have a couple rental properties and they've saved me a few hundred dollars over the last three years. Great service!
16 avril 2026
Avis spontané
Réponse de Billshark
That’s what we like to hear. Turning skepticism into real savings is exactly what we aim for. Taking a bite out of that cable bill and stacking up savings across your properties over time is a solid win.
Maria was marvelous
Maria was marvelous and customer service was outstanding
18 avril 2026
Avis spontané
Réponse de Billshark
Maria set the bar high on this one. Strong communication, smooth process, and everything handled the way it should be.
Been using the service for years
Been using the service for years to save on my Optimum, Sirius XM and T-Mobile bills. It saves money and time. Some years the saving are huge and other years there is no savings at all. But happy with the service and will continue to use it.
13 avril 2026
Avis spontané
Réponse de Billshark
That’s the long game right there. Some years hit big, some years just confirm everything’s already in a good spot, but either way you’re not overpaying. Sticking with it over time is where it really pays off.
My shark did great by helping me reduce…
My shark did great by helping me reduce my bill
17 avril 2026
Avis spontané
Réponse de Billshark
That’s what we like to see. Your shark stepped in, handled the details, and got that bill moving in the right direction.
Satisfied customer every time
Satisfied customer every time. They always hook up the Spectrum savings.
15 avril 2026
Avis spontané
Réponse de Billshark
Consistency like that doesn’t happen by accident. Locking in Spectrum savings time after time is exactly how we like to operate.
Saved me tons of money on my T-Mobile bill
I had a great experience with Billshark! Ashly was able to save me $696 on my T-Mobile bill. The process was so simple and I just had to answer some questions over text messages as to what services I wanted to keep, get rid of, etc. They even got rid of a line that I hadn't used in over a year. I have been overpaying for years but didn't want to bother with trying to lower my bill on my own. I ended up with a plan that better suits both my needs and my wallet. Would highly recommend this service to people who want to save money on their bills but don't feel comfortable negotiating on their own.
16 avril 2026
Avis spontané
Réponse de Billshark
That’s a serious win. Cutting out an unused line and locking in nearly $700 in savings is exactly the kind of bite we go after. Simple process, better plan, and real results without the hassle — that’s how it should be.
Very pleased with the negotiation made…
Very pleased with the negotiation made on my behalf with my cell phone company. Everything was explained very well, and the agent explained what changes would be made. Such as asking if I used my hotspot, bc she could get me into a better plan if I didn’t. She was able to negotiate monthly savings for me. Thank you!!
15 avril 2026
Avis spontané
Réponse de Billshark
That’s how we like to handle it. Breaking everything down, finding the right plan, and taking a real bite out of the monthly cost without missing a thing. Sounds like this one landed exactly where it should.
An easy process
An easy process. They do all the work. You save money.
Good stuff
10 avril 2026
Avis spontané
Réponse de Billshark
That’s exactly how it should be. We handle the work, you see the savings, and the process stays easy from start to finish. Glad this one delivered!
Helped try and reduce bill but bull was…
Helped try and reduce bill but bull was already lowers rate
12 avril 2026
Avis spontané
Réponse de Billshark
We’re glad we had the chance to review your account. In this case, your bill was already at a lower rate, which is actually a great position to be in and shows it’s well optimized. We always explore every option, and sometimes the best outcome is confirming you’re already getting one of the best available prices.
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