Bill shark used to be good now it is getting ,well sharky. They called me to tell me that they saved a small amount on my ISP provider bill but then they charged me 45% for a savings that is accrued... Voir plus
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My representative was awesome. I started off by being reluctant about the whole process but he won me over and truly made me feel good about what he was trying to accomplish as well as how I needed to... Voir plus
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Cali was awesome! She was great at communicating and quick to respond to clarifying questions I had. And most importantly, she helped me save money & upgraded my internet service - all for less than... Voir plus
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My service member Neil did an excellent job at finding me savings. He stayed persistent on finding me discounts that best suited my needs. Bill shark has definitely made a repeat customer out of me.
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À propos de l'entreprise
Informations provenant de diverses sources externes
We’re here to lower your bills. We call your service providers and negotiate the best price on your behalf. Signing up is easy and only takes minutes. The sea is transparent, and so are we. Our fee is 40% of your savings, earned only when we do our job effectively. That’s why our Sharks work so hard to get you results.
Coordonnées de contact
35 PARKWOOD DRIVE, 01748, Hopkinton, Etats-Unis
- 800-957-1710
- help@billshark.com
- billshark.com
4,2
Bien
107 avis
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Follow up to my 5star rating
This is a follow up to my 5star rating. It seems that in order to get me a lower bill, some of my channels were dropped, without discussing or getting my approval. I just spent 2 hrs on the phone with the cable company to get my services back to before.
25 juillet 2020
Avis spontané
Réponse de Billshark
Hi Lisa- Thank for taking the time to share your feedback. Our team did review your case in full and we have voided your invoice accordingly. We are utilizing your case as a training moment with our Sharks for future negotiations. Please reach out to us if there are any further questions you may have for us- our team is always happy to help out!
Convenient and seamless experience
Convenient and seamless experience. It was very easy to just upload the bill and get the savings
25 juillet 2020
Avis spontané
Réponse de Billshark
You do the easy part, we do the hard part. Our Sharks are trained to get the lowest rate for your service, period.
Thanks for taking the time to review your experience!
I submitted my bills and in just…
I submitted my bills and in just alittle bit I received a text about those bills and then a phone call telling me that my shark was able to save me money. I also have my own personal shark that I can ask questions at anytime!
25 juillet 2020
Avis spontané
Réponse de Billshark
Yup! Every Billshark customer gets a personal Shark to attack their bills. Who knew bills would be so easy?
Thanks for the review!
Best negotiators ever !
Best negotiators ever !! Thanks so much !! God Bless !!
25 juillet 2020
Avis spontané
Réponse de Billshark
No, thank you, Phil! We appreciate you!
Quick results
Quick results, excellent communication and a very low friction experience to create some savings.
24 juillet 2020
Avis spontané
Réponse de Billshark
"That was easy!" -Said every Billshark customer, ever!
Thanks for taking the time to review us, Rod- we appreciate it!
Always a helpful service
Always a helpful service! Representatives are polite and they get the job done.
24 juillet 2020
Avis spontané
Réponse de Billshark
This is so nice to hear! We take pride in our excellent customer service. Thank you for taking the time to review us!
I am new to Billshark
I am new to Billshark. I just heard about it recently. I filled out the information on the website and Leo was a great help to me in getting my mobile and internet bills lowered. In the case of my internet bill, he was able to lower it significantly. Leo did great work.
24 juillet 2020
Avis spontané
Réponse de Billshark
Leo is a fantastic negotiator! We know that you'll enjoy your savings and put them to good use. Thank you for taking the time to review your experience!
Service
Fast and easy to use and was able to get new some money off one of my bills
23 juillet 2020
Avis spontané
Réponse de Billshark
Thanks for your fantastic review, Jessica! We're so happy that we were able to help you out with your bills!
Incredibly kind agents who take the…
Incredibly kind agents who take the time to explain their processes and do everything they can to get you the lowest prices possible.
23 juillet 2020
Avis spontané
Réponse de Billshark
We will call as many times as it takes to make sure you get the lowest rate with your provider. Thank you for reviewing your experience, Chandler- we appreciate you!
Service
Great service and experience. I never have to worry about my bills going up. They are on top of it and know when’s it’s time to renegotiate.
22 juillet 2020
Avis spontané
Réponse de Billshark
Yup! We keep track, so you don't have to. With us, you'll never have to worry about overpaying for your bills ever again!
Réponse de Billshark
Thank you for your review, Stan! We do keep a record of your promotion and service type so that if any new discounts become available with Charter, we'll reach out and let you know!
Leo was great at getting my bill…
Leo was great at getting my bill reduced, I will definitely use Billshart again.
21 juillet 2020
Avis spontané
Réponse de Billshark
Leo is fantastic! Thanks for the review! We can't wait to help you out again.
Saved on internet
They saved me $692.24 on my internet and also got me a deal to where I now get a faster speed plan than what I initially had.
21 juillet 2020
Avis spontané
Réponse de Billshark
That's what we call a win-win :) Enjoy your high-speed internet and lower bill! Thanks for reviewing us!
The service is awesome but the amount…
The service is awesome but the amount of emails and texts asking for me to take a survey is way too excessive.
20 juillet 2020
Avis spontané
Réponse de Billshark
Hi Matt- thanks for your review! I've forwarded your concerns along to our marketing department. They're taking a look at your experience to better understand the communication you received. Thank you for letting us know- we appreciate you!
You made a believer out of me
I was sceptical at first but im glad i gave you guys a chance. GREAT JOB
18 juillet 2020
Avis spontané
Réponse de Billshark
"Now Ima believaaahh"
Thanks for reviewing us, Shemika! We can't wait to save you more money in the future!
Helped save me money.
17 juillet 2020
Avis spontané
Réponse de Billshark
Billshark has got your back :) Thanks for the review!
Saved me money on my cable bill…
Gave me a net savings on my cable bill of about $12 a month. Great job.
17 juillet 2020
Avis spontané
Réponse de Billshark
$12 really adds up over the course of time!
Thanks for reviewing us, Nathanael! We appreciate it.
They never asked me what I wanted from…
They never asked me what I wanted from my internet provider. I did not want cable. Yes you did reply but I still have cable connected to my account and the bill is more than before. If anything I would have rather had a boost to my internet speed rather than cable added and the amount increased.
17 juillet 2020
Avis spontané
Réponse de Billshark
Hi Mark- it looks like our customer service team has attempted to reach out to you regarding this issue multiple times. Unfortunately, we were unable to get in touch with you to resolve your concerns via email or phone.
Our quality assurance team did review the negotiation and follow up with your provider who advised us that our negotiated discount did not add TV to your services. You currently only have internet. We would love to be able to speak with you in regards to this. Please give us a call at 800-957-1710 and our team will be more than happy to speak with you further.
They helped save me over 400 dollars a…
They helped save me over 400 dollars a year! Their negotiating skills must be off the chain! I’m super pleased.
16 juillet 2020
Avis spontané
Réponse de Billshark
The Shark's skills are totally off the chain ;)
Thanks for taking the time to review us, Leslie!
So impressed with Bill Shark!
Cam helped me to save over $300 over the course of two years on my cellular bill. I would recommend her to anyone who is considering using this service. She will get you the best deal!
15 juillet 2020
Avis spontané
Réponse de Billshark
Cam is great! I can't wait to show her your kind words. Thank you, Mary-Kate!
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