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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered an engine under tray for my daughter's car on Sunday and it was delivered by Tuesday morning. Very impressed with the speed of service provided by Bison Parts. Would use again and recommend to... Voir plus

Noté 1 sur 5 étoiles

Parts sub standard and required repairs before they could be used on the bulb holders. When contacting support the first person who never gave their name, blamed me fully and praised the part and th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just a quick Thank You for the prompt delivery of the replacement rear lower bumper for my Peugeot Partner TeePee. Ordered on the 28th via ebay, delivered first thing in the morning of 30th –... Voir plus

Noté 5 sur 5 étoiles

Would give Robert and his team 6 stars if possible.Really pleased with how he went above and beyond to deal with an issue I encountered with parts that were supplied but did not fit correctly.Pleasure... Voir plus

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

Bison Parts provides a wide range of high quality aftermarket parts for all major truck makes and models. We sell truck parts online, over the phone and locally from our warehouse. So give us a call, if you're nearby, pop in and see us, buy from our website or our fantastic eBay shop. We're a family run business based in Sheffield, South Yorkshire. We strive ourselves on excellent customer service and quality products.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

83 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(83)

7 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bison are Great!

We have bought a few things from Bison now and have been extremely happy with what they send. The customer service is second to non, nothing is too much trouble. Thank you for speaking in layman terms to a complete dummy when it comes to parts for trucks.

13 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Very friendly staff. They are cheap but the quality is excellent. I can only recommend them!

1 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

It is easy to give good customer service when things go right. It's when things go wrong that a business really shows their commitment to customer service.

Without going into detail my order went wrong, badly wrong. Although this was not the fault of Bison Parts they took care of everything and put matters right.

Extraordinary service Bison, thank you.

1 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Good service

Very helpful & quick to respond to email. I bought a water carrier and it was exactly what I wanted.

18 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Unreal

They advertise the right part but they send something different. Apparently it was a mistake but has cost me £300. There are other sellers with better quality parts and they send the correct one. I will not buy from this company again.
September 21, absolutely rubbish reply. No customer service whatsoever and no integrity. Do not purchase from these clowns unless you want a rubbish part or something that doesn't fit.

25 mai 2021
Avis spontané
Logo de Bison Parts

Réponse de Bison Parts

Very sorry accidents do happen, from human error to supplier cross refference errors. Yours was a cross refference error. We would always advise you to allow as much time as possible to order your parts, so if an accidents happens (Including lost or damaged goods) we can put it right. Unfortunately we do not pay for down time.

Many Thanks
Bison Parts

Noté 2 sur 5 étoiles

VERY ODD RETURNS POLICY - BEWARE

Parts ordered and delivered Quickly like always, but on this order a mirror arm replacement For one of my lorries didn't adjust correctly and had to be removed and sent back for refund. 5 weeks on and no refund. Bison parts have stated that until their supplier refunds them I will not get my refund. I have never known an online seller to operate like this before. Such a shame but as there are lots of firms selling the same things I’ll move on to another supplier for future orders.

18 août 2020
Avis spontané
Logo de Bison Parts

Réponse de Bison Parts

Very Sorry, but with current lock down issue there has been delays with some returns and warranties with some suppliers within our supply chain and we have noticed some have been a little slower than normal.

We do apologise for these delays during these unprecedented time.

I can see a credit has been issued.

If we can help in any other way, please let me know.

Many Thanks
Robert

Noté 2 sur 5 étoiles

replacement door handle for…Renault traffic

Ordered a replacement door handle for Renault traffic. The part was sent promptly and was the right part. Unfortunately it broke at the pivot point of the handle within five days. Clearly the plastic quality of this particular part is poor. I did understand it was not a genuine Renault part but thought it would give better service than a few days. I managed to use the handle part of the original which has been on over ten years and the inner workings of the new unit to make up a working handle from the two.

1 mars 2018
Avis spontané
Logo de Bison Parts

Réponse de Bison Parts

Very Sorry, these are much cheaper than OE Version, but we too expect them to be suitable for the Job. We have sold over 100 of these with no other reported issues. I will look into this item some more.

I would be more than happy to send you another foc for you to replace the Broken one.

Please get in touch direct.

Many Thanks
Robert

Noté 5 sur 5 étoiles

Daf air filter housing

I ordered a air filter housing plus filter for a DAF. Items arrived on time and in good condition and were as described. I will use Bison Parts again.

27 février 2018
Avis spontané
Logo de Bison Parts

Réponse de Bison Parts

Thank you

Noté 5 sur 5 étoiles

Easy to understand website and very…

Easy to understand website and very fast turnaround. Ordered goods one afternoon and received them the next morning. Excellent service.

27 février 2018
Avis spontané
Logo de Bison Parts

Réponse de Bison Parts

Thank you

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