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À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. Magasin de cannabis
  3. Boutique de cigares
  4. Bureau de tabac
  5. Fournisseur de tabac
  6. Magasin de vaporiseurs

Informations provenant de diverses sources externes

The first tobacco e-liquid that actually tastes like real tobacco. No artificial flavors, colors, sweeteners or additives. Naturally extracted from real tobacco leaves.


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

16 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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3,7

Tous les avis

(16)

9 avis reçus au cours des 12 derniers mois

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Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Website says free shipping over 60…

Website says free shipping over 60 spent a bunch of time on the website picking some stuff out doing Research. My car was at $66 and when I went to check out, it says free shipping on orders over $100… I do have the screenshots

8 juillet 2026
Avis spontané
Logo de Black Note

Réponse de Black Note

Hi Michael, you're right, and that one's on us. Our site banner advertises free shipping over $60 without noting that the threshold is higher on some orders, so what you saw at checkout didn't match what brought you there. Finding that out with a full cart is a bad experience, and we're correcting the banner wording so it states the real rule up front. If you still want that order, email support@blacknote.com and mention this review. We'll take care of it. Aileen, Black Note Team

Noté 5 sur 5 étoiles

Great company and super nice people

The product is good, the staff is nice and fixed my problem without hesitation. I Couldn't have asked for a better experience.

Shipper lost my order so i emailed Blacknote told them what had happened and they shipped out a whole new order without any problems or making me jump through hoops or nothin. Really great service and i will order from them again.

24 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Purchases atomizer from them

Purchased atomizer from them, it didn’t work. When I requested a new one they told me I had to pay to send it back to them for inspection, then just ignored me. Then I thanked them for not responding and selling me a broken product and they replied “you’re welcome, happy vaping”! Avoid doing business with them if possible such a joke

8 mars 2026
Avis spontané
Logo de Black Note

Réponse de Black Note

Hi Brandon, we handled this badly and won't pretend otherwise. A part that fails out of the box shouldn't cost you return shipping for an inspection, going quiet on you after that made it worse, and answering your frustration with "you're welcome, happy vaping" was careless. Please email support@blacknote.com and mention this review, and we'll make it right. Aileen, Black Note Team

Noté 5 sur 5 étoiles

I wish more companies were like these…

I wish more companies were like these guys I placed a order Tuesday night and had it by Thursday morning. Very pleased with the Black Note Pod System it hit just right and didn't have to press a button to get a hit. The tip doesn't get warm and it holds more than a days worth of juice.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Accurate and fast!

I've ordered several times and received exactly what I ordered very very fast.
Usually on its way to you the day you ordered.
I really can't say enough about how happy I am with this company

2 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great People, Great Service

They ship all over, high quality products; great f-ing juice if you're looking for a more natural type e-liquid. I had an issue with a defective device and they were extremely helpful and handled it ASAP.
If you're thinking about using BlackNote don't worry. They're legit-100%.
It took 3 days to receive my order too!
12/03/2025

3 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

They sold defective equipment and when…

They sold defective equipment and when I asked for a refund they called it a “one time courtesy”. Getting money back for defective merchandise should be common practice and never a courtesy. There are better places to shop for Vape merch.

10 septembre 2025
Avis spontané
Logo de Black Note

Réponse de Black Note

Hi Sven, your point stands. A refund on defective merchandise is the baseline, not a favor, and calling it a one time courtesy made something you were owed sound like a concession. That was the wrong wording. If anything is still open on your order, email support@blacknote.com and we'll pick it up from there. Aileen, Black Note Team

Noté 5 sur 5 étoiles

Super fast delivery to Florida

Ordered the Smok Mag-18 and some spare coils on August 20th. Package arrived 3 days early on the 22nd and they even threw in their Black Note Change vape. Paid 50$ for the mag-18 when local shops were charging 130$+! Very satisfied customer here!

22 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Would recommend

This was my first time ordering from them. My order arrived 4 days after purchase, good prices. Will definitely order from them again.

25 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Service

Great shipping, the expedited shipping had it at my house in less than 4 days and received what I ordered. This was a great product and they even had a video on how to use it.

26 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I needed to replace my voopoo battery…

I needed to replace my voopoo battery pack mainly? The vape shops are a rip off these days so I was willing to keep taping the battery door of my current battery pack shut until I could find a fair price. I found Black Note online and they offered free shipping and only 60 bucks for a starter kit which came with everything except batteries which I already have. The delivery took about 3 days and the product arrived in flawless condition. I could not be happier.

10 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't expect any Customer service

I was sent a defective product and tried to communicate with their customer service team. I then found out they do not have one.... Someone replied to my first message after a few days with the standard response that I'm probably doing something wrong. I replied with another message detailing everything I tried and offering to send a video showing what was happening. I got a Whats app number to send a video to and could not get a response for another week. Finally had a message that they would give me a store credit for the device. I protested that the shipping cost was pretty close to the cost of a new one and no reply, just a store credit showed up. Thanks for shipping be a defective product and making me take 3 weeks to get a response only to have to pretty much eat the cost anyways. They really don't care.

28 septembre 2023
Avis spontané
Logo de Black Note

Réponse de Black Note

Hi Sean, three weeks and a switch to WhatsApp to resolve a defective device is indefensible, and opening by suggesting you were probably using it wrong was the wrong instinct. Paying close to the price of the device in return shipping to get a working one isn't a fair outcome either. If you're willing, email support@blacknote.com and mention this review, and we'll settle it properly even now. Aileen, Black Note Team

Noté 5 sur 5 étoiles

Black Note is the only e-liquid I have…

Black Note is the only e-liquid I have used since discovering it several years back. Wanting to quit smoking, I had tried several 'tobacco-flavored' e-liquids but all were just terrible and intolerably chemical-tasting, so I had no luck. Thankfully, I found Black Note's NET and ordered the sample pack. I knew I had a winner from the first puff and I haven't had a cigarette since!

All of Black Note's flavors are solid, but some are bolder than others. I smoked strong Natural American Spirit Black cigarettes (Perique) and so 'Cigar' is my go-to vape. I occasionally buy a bottle of 'Cavendish' or 'Latakia,' when the mood strikes. Some say they are a bit pricy, but man...this is a case where you get what you pay for. You can taste it with every puff!

Black Note always has top-notch customer service, too. For example, I called them when I learned of the 'PACT Act,' fearing I wouldn't be able to buy their products. The friendly rep assured me there would be no problems (you can order nicotine through the mail, but not vapes..brilliant politicians!) When I opened my next order, they had thrown in several extra bottles for free! Shipping is always 100% accurate and incredibly fast via USPS, from California to Georgia. Give them a try, you won't regret it!

5 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Black Note is Fantastic!

I've had a really great experience every single time I've ordered e-juice from Black Note. Very high quality stuff, consistently fast delivery and are always easy to work with. Highly recommend!

30 décembre 2022
Avis spontané

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