Blackpool Zoo Avis 

We went for dinner in the lakeside cafe,our son is Down syndrome and can’t chew food yet,we were hoping to get him a jacket potato or mash and sausage so we could fork mash it down,we asked a lady called ann(working in the cafe)she told us the place only opens at weekends,so it was burgers or subway,unfortunately not suitable for our son,she told us she would do us a jacket potato and a pot of gravy,which was way above her duties,she is a lovely lady as well,we USA credit and she actually made our day out at the zoo,small things can make a massive difference,so thank you Ann,you made one little boys day,Blackpool zoo she is a absolute credit to you

Considering the cost of extras when you get in there you would think they would put some effort in, £8 for chicken nuggets and chips and was inedible for me so was no way I was letting a 5 year old near it, clearly sat for a long time and just got ignored when I sent it back.
Suppose I shouldn’t expect any better when they have kids in charge of the place.

Booked online for 9 persons along with the add a meal offer BIG mistake the meals where very very poor. The photos of the available meals where displayed above the food counter but bore no resemblance to the food? That was served. I had the chicken bap what I got was a dry bun with a dry chicken nugget with a small piece of lettuce totally tasteless along with frys also without taste
I was given 9 vouchers for the meals but only used 7 of them because after seeing & tasting the meals it was not worth the bother of claiming the remaining meals.
Blackpool zoo state no refunds on these meal deals, it is not hard to understand why they have this policy as the meals are of poor quality. My advice do not eat in their restaurant bring your own food

The zoo staff were very friendly..animals looked very healthy..gift shop had an excellent range..it’s nice to see a zoo where the animals come first

I really liked the Zoo and animals but the food at the main cafe was so disappointing and not nice. The hotdog was like rubber and if I had known there was a subway in there when I was booking I wouldn’t have pre booked the food. The reusable cups are fab and dishwasher safe which is great. Overall the zoo is great but stay away from the food haha

Very impressed by Blackpool Zoo. The animals looked well cared for. We went in December, so it was very very quiet, which was lovely; you could see all the animals without hoards of crowds. Well worth a visit (especially with Tesco vouchers, a day out for nought!) and for those with families - take a picini, there is so much outside areas that you can sit on the grass and enjoy.

Having visited most of the larger zoo's in the UK, this place is the best. I can't boast this place highly enough. Even on a cold day in February, I saw every single animal. I felt like I had the place to myself. The admission was half the price of London and Chester. The animals were right up to the glass, to the point I could get a selfie with the primates. I felt like I could almost touch them. A brilliant experience!

I went with my 2 artistic grandsons today most of the animes were looked in as it was too cold to be outside.
The cafe was too crude and noisy for the boys to sit inside left after 2 hours and will not be going back not even on a good day.

I'm not sure what everyone is upset about. We come here each year and always have a fab time - the staff are generally really helpful and the animals are usually out (Some people need to remember that sometimes the animals just want to rest... imagine being gawked at 24/7). If the animals aren't out, they are usually the ones that have a show each day. So just go to that!

Cornered by the Lions enclosure and informed most impolitely that the zoo is only for the locals and we shouldn’t be there. Further we should go back from where we came and liquid sent my way. When asking them to allow us to have a peaceful experience we were denied. Informing them that the lions aren’t from the local area either they insisted born’n bread ect. Definitely will avoid to comply and avoid any more issues.

Disappointed, prices way too high on top of that we payed car park for a day 4£, we spotted more employes doing jobs instead of more animals for 2 adults and a child we ended up paying more that 90£ including lunch who is between limited hours.
Think twice if you want to put your money against this zoo, much improvements needed
Why would you need 2 employees cleaning field of Wallabies poo and 2 for blowing a leaves next to each other 😶

This one of best zoos we've been to, dinosaur part great lots of animals I've come without children and still spent 4hours here. The only thing didn't like have to buy reusable cup 4hot drinks, so had to carry cups around All day

Great zoo that we have visited a few times while in the area.

Amazing family day out.
We had a great day. Lovely friendly and helpful staff.
2 members of our party have type 1 diabetes and the kitchen provided us the nutritional guide so we could work out medication doses.
Loads of signage, shops, cafes and things to see

The animals appear well cared for with plenty of staff on hand with a knowledge of the animals and their individual characters. Staff were also busy maintaining enclosures, another positive sign. The zoo has lots of animals and you can easily spend a day looking around or sitting watching - we loved watching the orangutans! Whilst it was busy it’s big enough to find quieter areas to sit and enjoy the grounds, which also look cared for. I preferred it to Chester zoo, it has a nicer atmosphere. The food outlets are fine, nothing to write home about but the staff were friendly and the food was ok. I was also impressed by the loos, bearing in mind the number of people they were clean and maintained. The only issue was the limited bus service? We tried to get a bus into Blackpool outside the zoo but it didn’t come (despite the timetable saying otherwise) so we walked part way and caught a bus at the hospital. Overall we had a lovely day (3 generations of us!) and look forward to going back in the autumn.

Second visit in three years. The zoo itself is nice and you can get very close to the animals...BUT... Having booked online and paid over £105 I felt very disappointed that it is an exta £4 to park the car. The zoo is remote from anywhere else to park and they have a captive audience (and I dont mean the animals!). Arriving outside the front entrance I queued to hand over £4 to a young man who put it in a bag and said "Write your reg number on that page at the table" No receipt or ticket given and what happens if a page goes missing? No audit trail at the zoo as to how much has been received for parking. Once at the entrance pay booths there is no separate entrance to fast trrack people who have paid in advance so you have to queue again. Enjoyed the layout and the animals . The food prices are extortionate and the quality extremly poor. (Fortunately we took our own). I went into the cafe for two teas and watched the slowest, most sullen looking, and disinterested young staff members anywhere. No smile, no please or thank you.They moved slower that sloths and everything looked too much trouble. The tea was £2.25 each... but you have to buy a "sustainable" plastic cup for £1 which you can return for a refund (not very likely judging by the length of the queues at the cafe and slowness of the staff). So £3.25 for a cup of tea...rip off again. In all, everything seemd geared up to take your cash from you. including £3.85 for a Magnum lolly (not bought as its another rip off).
I enjoy the zoo but the above spolied the day.

Visited here on Monday.
Worried about one of the tigers, it was just pacing round and round, back in its enclosure to repeat it all again.
I have seen several people voice their concerns on here, sadly no responses and nothing seems to have changed.
Shame on you.
The price of your drinks and food is astronomical,
£3.25 for a bottle of coke.
Please can you tell us all how you justify £9 for a burger.??
We didn't bother eating here!!

The Zoo itself was ok, however I did feel a bit concerned that one of the Tigers seemed to be stressed, it was constantly pacing up and down, and they looked to be under weight, other then that the animals seemed to be ok.
The cost I felt was quite expensive really especially at a time when things are so difficult, I feel they should find a way of putting more special offers on for families.
The worse thing about it was the food outlet, absolutely disgusting, it was cold the hot dog was on a dry bun with nothing else, the Burger was like rubber, they advertised a bucket of chips you would think that would be a large bucket, but hey it was very small £6.50 my God that was so ridiculous, I have had food in the past that was not up to scratch, but i can honestly say that was by far the worse I have ever had, and to make it worse there was no way of putting a complaint in to anyone.
My Great Grandson loves animals and this was his treat and I feel very let down by the standard of food, well to be honest there was no standard.
I doubt anything will be done about this as we are in a position that we have no choice but to buy this rubbish, if I was to come again as I said my Great Grandson loves the animals so I probably would, I would bring my own food.

This zoo is very concerning. The animals do not look like they are being looked after. They are not very alert like animals should be. The Tigers are far too thin, the enclosure isn't big enough and one Tiger was constantly pacing up and down like it was stressed. The Lions looked like they'd been sedated, they never moved at all. It wasn't only disappointing but it was very disturbing to see, animals should not look under fed