I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My package arrived very fast and was packaged well. All my items were just as described except from one, which I got in touch with customer services about. I had a great customer service experience w... Voir plus
Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... Voir plus
L'entreprise a répondu
I recently encountered an issue where a discount code didn’t work due to an error on the website. Thankfully, Katy provided excellent support! She responded incredibly quickly and offered a very eff... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.
Coordonnées de contact
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great Quality and Value!
I've been using Blue Sky gel polish for years. Great quality and much better value for money than some other brands, with a huge range of colours to choose from. Would highly recommend!!

Réponse de Bluesky Cosmetics

Réponse de Bluesky Cosmetics
Love Bluesky ❤️
Easy to buy off there website. Really quick customer service when ever I have emailed them. Love the colours they do and have definitely developed an addiction! Accidently bought a colour I already owned and they were happy for me to send it back and I received a refund. Thanks Bluesky 😍

Réponse de Bluesky Cosmetics
Quick delivery & lovely colours
Quick delivery & lovely colours. In my opinion the best you can buy. Well done Blue Sky.

Réponse de Bluesky Cosmetics
Used bluesky for a few years now and I…
Used bluesky for a few years now and I will never change brands.
I love the quality of the polishes and the selection of colours.
I also absolutely love the files and buffers!

Réponse de Bluesky Cosmetics
I ordered 4 colors
I ordered 4 colors here of which the blue appears to be very light and the red also just got a completely different color than what is on the website in addition, it only covers to 5 layers and gives it off after I put it under had the lamp

Réponse de Bluesky Cosmetics
I can’t recommend Bluesky enough
I cannot recommend Bluesky enough. I bought a kit at the beginning of lockdown, and I’ve not gone back to salons since. I love the variety of products they have, and I love the savings I’ve made not going to a salon every few weeks even more, without having sacrificed the professional finish of a salon manicure. The quality of the products is top notch.
I’ve made multiple orders from the company and only once have I had an issue where an item was missed out of the package. The item was scheduled for delivery within the hour of letting them know. Fantastic customer service!

Réponse de Bluesky Cosmetics
Amazing customer service
Amazing customer service. An error with my order was rectified immediately and more than exceeded my expectations. Absolutely delighted. Fantastic, top quality products. Have tried similar gel products but nothing comes close.
Very poor customer service support
I ordered a few items from their website, first time purchaser. Gave it plenty of time to arrive before my holiday. On their website they stated that postage is via 1st class. This is the main reason I chosen this company. Yes they do Next Day delivery option but like everybody else this option is void for certain locations like Scottish Highlands. So Royal Mail 1st class is the best option for me. Sooo, the dispatch was fast but after waiting a few days for my order, I released they sent via Hermes - the worst carrier in the whole world! I avoid any company who uses Hermes at all cost. It was getting very close to my trip and no order in sight. With only few days left I had to order something from Amazon prime and got it next day. Meanwhile I messaged the Bluesky customer service and asked to cancel my order pointing out that they mislead me on their delivery options. Got a reply saying they use Hermes when there is high volume of orders (nowhere it was stated in the delivery section), no apology for messing up my delivery and no cancellation of my order suggesting to wait until it arrives. Then I asked if I no longer want it because it arrives late and carrier delivers when Im away, who will be responsible for paying return postage costs since they did not deliver what was promised. No reply, complete silence.
Hermes did deliver one day before my trip, I was not home to refuse the delivery. Ok, some items in my order will be used, but the UV lamp is not needed as I already bought one from Amazon which was cheaper and now I can see the quality is better. The one that Bluesky supplied with their name on it is useless and not worth the money. The rest of stuff is ok. I will not be coming back, not worth engaging with a company who can’t be bothered to provide good service and customer care.

Réponse de Bluesky Cosmetics
Have been satisfied with product
Have been satisfied with product. Sometimes can become a little thick in texture.
Quick delivery
Quick delivery, products fab as always! My favourite no wipe top coat, matt and gloss

Réponse de Bluesky Cosmetics
Love my purchase from Blusky Cosmetics
Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, has timers that work everything out for you and I love how streamlined and compact it is which makes it super easy for toes too! I can safely say I’m a convert and I’m now excitedly picking more colours! Thanks to my friend who recommended I purchase here, I am a happy, perfectly manicured, lady! 🤣😜🙌🏻💅🏻

Réponse de Bluesky Cosmetics
The worst customer service I have ever…
The worst customer service I have ever experienced in my life. They do not reply to messages and eventually when they do, they blame the courier and take no responsibility.
Now that I have received the products, I can honestly say that the lamp is substandard and does not cure like some of their competitors lamps.
This brand used to be good, but they have become a cheap brand with poor quality products
AMAZING how quick I get a response on Trustpilot but no response to emails, and that is the email address I have been using

Réponse de Bluesky Cosmetics
Perfect customer service
Perfect customer service. Got a quick reply to a query. Amazing company. Awesome products. I can get my gel to last 3 weeks with no chips! Amazing!

Réponse de Bluesky Cosmetics

Réponse de Bluesky Cosmetics

Réponse de Bluesky Cosmetics

Réponse de Bluesky Cosmetics
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







