I received my Bluesky order but one of the gels was missing, I understand this can happen when ordering so many. I emailed customer service one night explaining the situation and the following morning... Voir plus
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Lisez les avis des autres
My package arrived very fast and was packaged well. All my items were just as described except from one, which I got in touch with customer services about. I had a great customer service experience w... Voir plus
Love my purchase from Blusky Cosmetics: my gel starter pack with lamp came quickly and beautifully packaged and I have loved trying out gel nails for the first time at home. The lamp is easy to use, h... Voir plus
L'entreprise a répondu
I recently encountered an issue where a discount code didn’t work due to an error on the website. Thankfully, Katy provided excellent support! She responded incredibly quickly and offered a very eff... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
The official UK HQ of Bluesky gel nail polish; a global beauty brand that helps women to discover their ultimate beauty and individuality in their everyday lives.
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4,5
Excellent
262 avis
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Gel starter kit
I bought the gel starter kit. It included the uv light, polishes, nail files and cleansing wipes. The kit is excel value for money. Lovely shades of polish and the uv light cures them perfectly.
2 août 2021
Réponse de Bluesky Cosmetics
Hi Julie, so happy to hear you're pleased with your kit! Thanks for taking your time to leave us this lovely review and we hope you continue to enjoy experimenting with your new colours!
pleased with the product
Delivered promptly and pleased with the product. Not as thick as other gels and gave a better finish
2 août 2021
Réponse de Bluesky Cosmetics
Hi Lorraine, thanks for your review and we're happy to hear you're pleased with the product! Our gels were created with a thinner consistency in order to help our home users with ease of application. We do have a professional range which is more highly pigmented and a thicker consistency if you're a qualified nail technician - you can take a look at this range here: https://blueskyprofessional.com/
Having a couple items missing from my…
Having a couple items missing from my order, bluesky were so apologetic and helpful in helping me sort out my order.
21 juillet 2021
Avis spontané
Réponse de Bluesky Cosmetics
Hi Louise, we're really happy to hear that the team were able to help you out - we will pass on your kind words to them! We hope you enjoy using your new Bluesky products.
Réponse de Bluesky Cosmetics
Thanks Samantha, we're so pleased to hear about your great experience with Bluesky! We hope you enjoy your new products.
I have been using Bluesky gel polishes…
I have been using Bluesky gel polishes for many years. I’m now a fully trained nail technician and I still love the quality and colour choices or this brand. I’m now signed up to their Nailmail. I got three yummy colours (mini bottles) and a pot of chrome powder. Very impressed. Ignites my creativity! Keep up the good work guys!
2 juillet 2021
Réponse de Bluesky Cosmetics
Thanks for taking the time to leave this lovely review, Gina! We're so pleased to hear you've been using Bluesky for so long, and that you're signed up to the subscription service too. We can't wait for you to see what we have in store for you in the coming months!
Inexperience and the quality is okay
Inexperience and the quality is okay. It doesn't tend to last long on my nails without chipping. I use a base coat, two top coats, as well as two coats of colour.
1 juillet 2021
Réponse de Bluesky Cosmetics
Hi there, we'd really like to help you out here! Usually, if the gel chips away quite quickly this can be due to a number of things:
Oil on the Nail Plate - Even if a Cleanser wipe or Cleanser is used during your prep routine, some nail beds are naturally more oily and this can cause lifting. Using a Primer before application can help dry out the nail bed and remove these oils. You will also need to ensure you use a Buffer during your prep routine to remove the shine from the nails, otherwise the gel won't adhere.
Not properly capping the free edge - When you apply each coat it is important to gently run the brush along the free edge of the nail to avoid chipping.
Flooding the cuticle area - If too much product is applied near the cuticle this can cause lifting. We recommend starting your brush strokes from the centre of the nail bed and gently pushing up toward the cuticle area but without touching the cuticle itself.
We also have a helpful blog with tips on Gel Polish application that goes into this in more detail: https://blueskycosmetics.co.uk/blogs/blog/the-ultimate-guide-for-gel-polish-beginners
We hope this helps, but you are welcome to get in touch with us on info@blueskycosmetics.co.uk for further advice from a member of the team!
Réponse de Bluesky Cosmetics
Thanks Elsa, this is so great to hear! Thank you for taking the time to leave such a lovely review - we hope you enjoy using your new Bluesky products.
Absolutely love bluesky
Absolutely love bluesky products great quality good prices easy to work with. Customer services were fab when I had wrong item delivered. Superb company!
23 juin 2021
Avis spontané
Réponse de Bluesky Cosmetics
We're so pleased to hear your lovely feedback! Thanks for your kind words about the team too, we will be sure to let them know.
So disappointed!
I ordered few staff for the first time from them, to do my practice jobs (I'm a learner) hoping it will be by this week here. I been trying for almost one hour to do my order online, as I had some problems with the page and as well I couldn't choose to pay with visa. After I finally ordered (it was Friday early morning) they took the money from my account and got a confirmation email. As they say in their web page they do same day shipping if you order before 2pm, I was hoping have my order with me by Monday-Tuesday. But today morning I got a email from them saying that the order was cancelled and the money refounded. Didn't explained nothing at all. After I contacted them to know the reason why it was cancelled they told me just because my IP didn't Match and it was flagged as a fraudulent order so they cancelled it and refounded my money, even if I was registered in their website, and the money was already taken !! The only thing they told me I could do is reorder it again. I checked at my bank account, there was no money still. But my review is, that I waisted my time, and deffinetly not going to order from there again and of course not going to recommend it at all, and my friends who are using their products I will tell to move to another company!
14 juin 2021
Avis spontané
Réponse de Bluesky Cosmetics
Hi Monika,
We are so sorry to hear that you are disappointed with your experience.
In order to ensure our customers and the wider community are protected from their details being used fraudulently on our website, we have practices in place to automatically stop potentially fraudulent purchases from being processed by our warehouse.
This means that when an order is flagged on our system as fraudulent, the order is automatically cancelled and the money refunded to the original method of payment.
We are really sorry that, in this instance, your order was genuine and you have been left disappointed by this experience. Please rest assured that your money was refunded straight away and will now be processed by your bank to return this back to your account.
Should you wish to speak to a member of the team further with regards to this you are welcome to email us on info@blueskycosmetics.co.uk
Excellent company
Always have excellent customer service and they always keep me updated with order details and dispatch
1 juin 2021
Réponse de Bluesky Cosmetics
Thanks for taking your time to leave us this great review, Michelle! So pleased to hear our customer service team have been able to help you out.
Amazing!
I've been using Bluesky gels for some years now, and the quality of them is amazing! I've never had a nail chip, and always get compliments on every set I do! Extremely reasonably priced, just a fantastic brand I would recommend to everyone!
20 mai 2021
Avis spontané
Réponse de Bluesky Cosmetics
Thank you so much for your lovely review! So pleased to hear you've been getting on so well with the products - and that other people are noticing it too! We hope you'll be using Bluesky for many more years to come.
Bluesky customer service team are…
Bluesky customer service team are AMAZING!! Super speedy responses and they go above and beyond to answer your question with more relevant information that you didn’t even know you needed! Best example of customer service I have seen in a VERY long time!
17 mai 2021
Avis spontané
Réponse de Bluesky Cosmetics
Hi Charlie, thanks so much for your lovely review! We're really pleased to hear your brilliant feedback for the team and we will ensure this is passed over to them.
So pleased
I used to use nail polish but was tired of it chipping after a couple of days. I decided to try Bluesky gels and wow! Lasts over 2 weeks, really easy to use and really fast shipping too. So pleased!
14 mai 2021
Avis spontané
Réponse de Bluesky Cosmetics
Thanks for your lovely review, Natalie! We're really pleased that you chose Bluesky and have found the brand for you.
AWFUL!!
AWFUL!!! peeled off the edges after 30 seconds!! also gave a weird resedue
5 mai 2021
Avis spontané
Réponse de Bluesky Cosmetics
Hi Hannah, we're sorry to hear you're having issues with the gel polish and we'd love to help you out here! With regards to the residue, each layer should indeed be tacky after curing as this is what helps the next coat of gel to adhere to the last. The final tacky layer needs to be wiped off with cleanser/a cleanser wipe. We have more info on application here: https://blueskycosmetics.co.uk/blogs/blog/the-ultimate-guide-for-gel-polish-beginners
To help you out with your gel peeling away this quickly, we have a number of reasons and solutions:
Gel not being cured thoroughly - if the gel is peeling away just after being cured as you noted above, it'll most likely be that the gel has not cured properly. Ensure a very thin layer of gel is applied (starting with base, then colour, then top coat) and cured for 60 seconds in your Bluesky lamp after each coat.
Not properly capping the free edge - When you apply each coat it is important to gently run the brush along the free edge of the nail to avoid it peeling away from here.
Flooding the cuticle area - If too much product is applied near the cuticle this can cause lifting. We recommend starting your brush strokes from the centre of the nail bed and gently pushing up toward the cuticle area but without touching the cuticle itself.
Oil on the Nail Plate - Even when a Cleanser wipe or Cleanser is used during your prep routine, some nail beds are naturally more oily and this can cause lifting. Using a Primer before application can help dry out the nail bed and remove these oils.
You are most welcome to email us for further guidance to help you out on info@blueskycosmetics.co.uk too should you have any further questions for the team!
Nice colours but poor quality
I like the colours and the order was dispatched and delivered in a few days...but ...
Very poor quality. I took 6 coats to have a full coverage.
Very disappointed
3 mai 2021
Réponse de Bluesky Cosmetics
Hi Annie,
Thanks for taking the time to let us know about this and we're sorry that you're experiencing this issue. We'd love to help you out here - you are welcome to email us on info@blueskycosmetics.co.uk letting us know the colour you are having this issue with and our technical team will be able to advise further.
Blue Sky is now my go-to nail gel
Bluesky is now my go-to brand of nail gel. Such a great range of colours. Loving the new mini sets too. Low prices but without compromising on quality. Fast, free delivery as well - couldn’t ask for any more!
1 mai 2021
Réponse de Bluesky Cosmetics
Thanks so much for taking the time to leave us this brilliant feedback! We are so glad you've chosen Bluesky and that you're loving our products and service.
Great service and great delivery times
14 avril 2021
Réponse de Bluesky Cosmetics
Thanks so much for your lovely review! We're really pleased to hear your positive feedback.
i highly recommend these products they…
i highly recommend these products they are easy to use and are amazing lots of amazing colours etc
12 avril 2021
Réponse de Bluesky Cosmetics
Thanks Linda, we are so pleased to hear that you recommend Bluesky!
A great range of quality products to…
A great range of quality products to choose from. I wouldn't use any other gel nail polish. Excellent service and delivery.
11 avril 2021
Réponse de Bluesky Cosmetics
Hi Lynne, thanks so much for taking your time to leave us this great review!
Love all my Bluesky gel polishes
Love all my Bluesky gel polishes, easy to use, well pigmented and long lasting. I prefer the professional range but use both pro and home user bottles.
8 avril 2021
Réponse de Bluesky Cosmetics
Thanks Vicky! We are so pleased to hear your kind words and thank you for choosing Bluesky.
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