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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great prices even better then certain discount stores, food arrived with lengthy expiry dates. Packaged extremely well, and everything was recyclable. Products were selected into plastic bags yo preve... Voir plus

Noté 4 sur 5 étoiles

My greatest criticism of Bother has to be the sheer frustration of seeing so many products out of stock which I otherwise would of selected. This limited my choice of selection so I was not happy... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I have used Bother for a long time. They are generally great. Deliveries on time and efficient. There are occasions when things are not so great - leaks or crushed items but these have generally been... Voir plus

Noté 5 sur 5 étoiles

Really impressed with the service and products. Previous reviews mentioned some spillages, so it is good to see that packaging got improved and everything liquid was in separate bags. Also,the expiry... Voir plus

À propos de l'entreprise

  1. Service de livraison des courses
  2. Supérette
  3. Service de livraison
  4. Épicerie
  5. Supermarché

Écrit par l'entreprise

We're Bother, here to save you and the planet from household shopping. Delivering what you need, when you need it with no subscription. We save you time, money and cut your household carbon emissions.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I have used Bother for a long time

I have used Bother for a long time. They are generally great. Deliveries on time and efficient. There are occasions when things are not so great - leaks or crushed items but these have generally been acknowledged and rectified. This time I had a broken box and squashed items. I reported this and have heard nothing since. Rather disappointed !

15 mai 2023
Noté 3 sur 5 étoiles

The cartoon they used to park my stuff…

The box they used to park my stuff is not strong enough. However, the delivery slot was ok

14 mai 2023
Logo de Bother

Réponse : Bother

Hi there,

Thanks so much for taking the time to review your Bother experience, we really appreciate it.

We're sorry to hear that you had issues with the outer packaging. Have you raised this with our customer care team at all - hello@webother.co.uk

We'd love to know if you experienced any damages so that we can investigate this. We'd never expect our customers to receive damaged goods.

Fingers crossed we can make it up to you next time around 😊

Take care,
The Bother team

Noté 3 sur 5 étoiles

watch the prices

prices seem to yo-yo quite a lot, a few items are actually dearer than Asda even with the members discount. Used to be cheaper for all the items

14 mai 2023
Logo de Bother

Réponse : Bother

Hi Brian,

Thanks so much for taking the time to review your Bother experience, we really appreciate it.

We're sorry to hear that you've noticed some changes in prices. We're continually trying to remain as competitive as we can with deals and offers, so it may be that the offers had expired since the last time you saw them.

Fingers crossed we can make it up to you next time around 😊

Take care,
The Bother team

Noté 5 sur 5 étoiles

Really impressed with the service and…

Really impressed with the service and products. Previous reviews mentioned some spillages, so it is good to see that packaging got improved and everything liquid was in separate bags. Also,the expiry dates are at least a year ahead. I will be ordering again if I need some top up.
All the best with your business, because everyone should bother😉

21 mai 2023
Noté 5 sur 5 étoiles

Rock solid reliable

I’d never heard of this company until I took up with one of their offers. It’s so easy to use their site, the price for my basket is excellent and they are very reliable. Nothing else needs to be said!

21 mai 2023
Noté 2 sur 5 étoiles

I wanted to buy six boxes but could only buy two lots of three.

I wanted to buy six boxes of cans of Diet Coke but was only able to buy three of Diet Coke and three of Coke Zero. This was a surprisingly irritating limitation.

Having read Bother's prompt and courteous (but fundamentally unhelpful) reply, I will just say that were this limitation not in force, I'd have bought six more boxes from them today - as it is, I'll pay the 50 p extra and go to Tesco, or the penny extra and take a longer journey to Morrisons... where I can buy the Diet Coke I actually want and not a 50:50 mix of Diet and 'Zero.

21 mai 2023
Logo de Bother

Réponse : Bother

Hi Jon,

Thanks so much for taking the time to review your Bother experience. I'm sorry to hear that you were irritated by the limits on the range of coca cola!

In order that we can ensure we have the right supply for the demand of our customers, we have introduced a few volume limitations across our entire range.

General product quantity limits shouldn't get in the way of our customers (most are set to 50!) However, please know that lower limits apply to specific items in order that we can deliver more efficiently too.

We're sorry again!

Best wishes,
The Bother team

Noté 4 sur 5 étoiles

Very secured & neatly wrapped up box

Very secured & neatly wrapped up box .
But the box was so heavy to lift could do with having balding it into 2 boxes thankyou

19 mai 2023
Logo de Bother

Réponse : Bother

Hi Nasima,

Thanks so much for taking the time to review your Bother experience, we really appreciate it!

We know that due to the nature of the goods we sell, our boxes can get pretty heavy. We'll always follow DPD's packaging rules and guidelines on weight restrictions to ensure the safety of their drivers. Having said that, we know that sometimes customers can find a box of household groceries heavier than what they would manage to carry home from the shops. It's practically impossible to carry the contents of your traditional supermarket shop from your car in one go, even though, let's be honest, we've all given it a good go! But in any case, we'd always recommend unpacking your Bother box at your door to lighten the load a little.

I hope you have a wonderful rest of your bank holiday.

Best wishes,
The Bother team

Noté 5 sur 5 étoiles

So pleased I found this site

So pleased I found this site, I ordered enough Branston baked beans (60 tins) to feed my addiction for a couple of months, at a very, very good price, free shipping over £40, next day delivery and excellent communication, thank you Bother.

19 mai 2023
Noté 2 sur 5 étoiles

Too much packaging.

Too much packaging and items still arriving damaged and crushed. Better off going to the supermarket and saving the environment too. Customer service is good. Ps I do have an electric car.

20 mai 2023
Noté 4 sur 5 étoiles

They delivered everything i ordered

They delivered everything i ordered, no replacements and nothing missing,and the delivery guy was friendly and helpful .

10 mai 2023
Logo de Bother

Réponse : Bother

Hi there,

Thank you so much for taking the time to review your Bother experience, we're really grateful - and we're really glad to hear that overall it was a positive shopping experience!

We'd love to know exactly what would bring your Bother experience up to 5*s - our team have reached out and can't wait to hear back from you.

Take care for now,
The Bother Team

Noté 2 sur 5 étoiles
Logo de Bother

Réponse : Bother

Good morning, Dr Shamy,

Thanks for taking the time to review your Bother experience.

We're sorry that you haven't been super impressed so far, but are grateful that you took the time to share your concerns with us. As you know, we're a young business looking to build a service for our customers, so your feedback is appreciated and has been shared with the rest of the team.

Hopefully we can turn this 2* review around!!

Wishing you a wonderful rest of your bank holiday weekend.

Take care for now,
The Bother team

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