Quality is amazing and the postage is so fast. Love this brand so much and the girls are so helpful. Had to return flares a while back as they were too short and Ruby in particular made the returns pr... Voir plus
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I was gifted a hoodie but it was completely the wrong size. Contacted Ruby who was so helpful. She guided me through the return process and had a replacement express delivered to me. Customer service... Voir plus
I had a problem with my order, Ruby was very efficient in amending the issue. The product itself is very flattering and comfy
I had a really positive experience dealing with Ruby. I had a query about a halter neck top, and she was so helpful from start to finish. She answered all my questions, kept me updated, and made every... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Bound was created to fulfil the need for leggings that are 'not just for the gym'. Our products are fashion and comfort-focused but are perfect for working out. Created in 2020 by a team of two, it has grown into a familiar favourite in many wardrobes around Ireland & the UK.
Coordonnées de contact
5 Brayford Square, E1 0SG, London, Royaume-Uni
- hello@boundonlineapparel.com
- boundonlineapparel.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Very speedy delivery
Very speedy delivery, great quality clothes. A few issues with sizing recent pink shorts ordered a small and it is quite small ordered same size in tracksuit bottoms and fit perfectly. Similar issue with a tank top.
The tracksuit came on time and it’s so…
The tracksuit came on time and it’s so comfy and cozy to wear
Arrived late and when I sent an email I…
Arrived late and when I sent an email I got no response
Great quality clothing and great…
Great quality clothing and great customer service
Quality
The quality of the core straight leg leggings is very poor, it’s like a thin cotton rather than an activewear feeling. Although comfy and soft the price doesn’t reflect through the quality at all. They look years old after only one wash !!
I had an error with a clothing piece.
I had an error with a clothing piece I had. Very minor tear in the top due to a thread unraveling. Of course very rare for bound apparel. I got onto there team in specific Ruby her name was. Ruby replied within the same day, she gave me options on actions I could do e.g giving me a new top or a voucher for bound - both great options of course. I sent back my damaged item which they offered to cover the charges for and has sent me out a brand new top. Ruby was polite, quick and overall a lovely girl who made my experinence pleasant and super easy. I love bound and always buy from them but this has made me realise the extent they go through for there customers. I love supporting local and will continue to do so
Thanks bound team and Ruby!!
I had a voucher for bound apparel but…
I had a voucher for bound apparel but live in Derry so couldn’t get it delivered to my home address, when I emailed Ruby she was so helpful and got the parcel delivered to her own house then sent it onto mine. I am very thankful for this and can’t believe how kind Ruby is, great customer service.
The quality of the clothes are amazing…
The quality of the clothes are amazing . Every girl on the team are so helpful and reply very quickly to any queries or issues you have . Everything washes very well and anything I’ve bought I wear to death!
Love Bound Apparel
Love Bound Apparel. Always the best quality.
Ruby is also is so friendly and helpful - Ruby helped me with my points which was fixed so quickly.
A little disappointed
I agree the material feels buttery. However, the material is also super thin on the mini boundless shorts. They feel very similar to ones brought from shein. Even after one wash following the washing instruction guidelines and washing the items by themselves, they unfortunately started to pill. I don't think they're worth the price. Just my honest opinion.
I had an issue with an order a few…
I had an issue with an order a few weeks ago and ruby sorted it out within hours and got me sent out a new set. I am a bound apparel customer for years and the customer service is truly amazing. Thanks Ruby!!
love everything
all the clothes i’ve bought from here are 10/10 so comfy and really soft material
great time shopping at the pop up
great time shopping at the pop up. bound apparel have a lovely community and good products of high quality
Excellent customer service from Ruby
I had a really positive experience dealing with Ruby. I had a query about a halter neck top, and she was so helpful from start to finish. She answered all my questions, kept me updated, and made everything really straightforward. She was friendly, approachable, and nothing seemed like too much trouble. Great customer service can be hard to come by, so I just wanted to say thank you, Ruby, and let you know how much I appreciated your help.
Very quick to respond and solved my…
Very quick to respond and solved my problem instantly!!!
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