Bound Apparel Avis 

I emailed Bound Apparel around 10/11pm last night and I received an email back within the hour! I was so shocked. I was having difficulty with my tracking and Ruby so kindly helped me figure out what was going on. She was so sweet and understanding and replied to my emails super quick and with such kind words! It was amazing customer service, she actually cared about what you had to say… unlike other companies who just reply with AI these days.

I really appreciate all the help she gave me and I would 100% recommend to purchase from Bound and can’t wait to put in my next order ☺️

I got a zippy from bound apparel & ordered the wrong size 🙈.

There was no need to worry as I got on to customer service & dealt with the most pleasant girl called Ruby ,wow she could not have been more helpful .
Guided me to just do an exchange rather than return it & re order & had it out to me on a matter of days .

Could not recommend Bound Apparel enough , LOVE my zippy( so comfy ) & will be purchasing more asap.

Again THANK YOU Ruby for your kindness 🥰xx.

Ps this girl deserves a raise 😉 .

I had an issue with a product, when I emailed the Bound Apparel team Rudy responded to me within a few short hours. She was so helpful & friendly, offering a solution to my problem immediately. This is the best customer service experience I've ever had, Ruby is so good at her job!

Ruby was who helped me and she was so understanding and has brilliant customer service skills. She solved the issue I had instantly without a doubt. Amazing work!

Obsessed with everything bound!! The fit and quality is amazing!!
Customer service is always 10/10 and shipping is so fast!!

I had the best experience dealing with bound apparel, their customer service was absolutely amazing. I was in contact with Ruby who was a dream to deal with she made my experience so easy and helped me so much. She was such a polite girl and so kind, I couldn’t recommend Bound Apparel more !

Outstanding customer service by Ruby, responded to my email so promptly and sorted me out straight away!

Bound apparel are always efficient and so understanding when you reach out for help about sizing or inquiries about orders, I have always had a great experience when needing help from the bound girlies, especially Ruby shes so understanding and lovely and she’s always so quick to respond.
Their quality of products is amazing and I highly recommend.

I made an exchange for a tank top with Ruby from Bound Apparel and she was so so kind and efficient to deal with. It was honestly such a hassle free experience and my exchange top came super quick! Would defo recommend.

Bound customer service is amazing! Had an issue with flares I received and got a reply within the same day from Ruby who was so lovely and easy to deal with ❤️ had a replacement sent the same day and my issue was resolved! They are so passionate about their business and pride themselves in keeping their customers happy which I definitely am 😊

Ruby was such great help! Really quick to reply!!!

I bought my first tracksuit back in March, i text the girls on Instagram about sizing and Ruby was so helpful, sending me an email with a sizing chart and everything which was great! Obsessed with my tracksuit & also just got their Tua Tank which is literally my go-to now that I have them (i got white and maroon), can’t wait for my next purchase from the girls, thank you so much!

5/5 service! The girls, in particular Ruby, were such a pleasure to deal with. Both my order and my exchange order were delivered very quickly. The quality of the clothes is incredible. Will definitely be purchasing from Bound again. Thanks so much!

The quality of the clothes is absolutely top notch. I wanted to exchange my track pants and there was amazing customer service from Ruby with quick replies and being so kind and helpful. All packages are delivered within days so there is definitely no waiting around. Overall I had an amazing experience with the company and would definitely purchase from them again, so worth it!

The customer service👏🏼
Ruby got back to me so quick and sorted me out- very happy x

I had a very small issue with my flare leggings and emailed customer service, Ruby was so kind and helpful to deal with. I got a very quick response and Ruby sent out a replacement pair straight away. I have purchased a lot of clothing from bound and every item has been such good quality, highly recommend!

Had a slight issue with a product I ordered so I emailed customer care, Ruby replied to me super quickly and was so so helpful in getting the problem sorted!!

Fast efficient service. Great quality merchandise at affordable prices.

I had an issue with the logo coming off very soon after I bought my navy leggings and I was so disappointed being a regular customer of Bound since they started. I sent an email and received a reply instantly from Ruby, she was so understanding and helpful. The customer service was amazing. Thanks for all your help Ruby it was much appreciated 🩷

I had a really really great experience all round purchasing from Bound Apparel but in particular with the customer service. I had purchased an item in the wrong size and was struggling with exchanging it and Ruby honestly made it the most pleasant experience I’ve had with any type of customer service, treating me with nothing but kindness while also being very efficient responding to me. I highly recommend for anyone to purchase from here and I will definitely be doing so again.