I ordered a very expensive brace for my right hand CMC joint. I received it in good time, however it wasn't as comfortable or as helpful as I was hoping for. I have a protrusion and the brace could no... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I am a return customer. I ordered the MetaGrip thumb Cmc brace. It was simple to order. The instruction sheet helps to adjust the brace for the proper fit.
Almost instantly recognized a level of support I once had but lost, and now have back. It has also established renewed confidence in my wrist’s ability to perform the tasks God designed it for. Thank... Voir plus
L'entreprise a répondu
The brace for my arthritic thumb fits best depending on if my hand swells due to weather. I do not wear my brace during the day, but only in bed at night. The issue I have is the plastic thumb stabili... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.
Coordonnées de contact
2609 Atlantic Avenue, 27604, Raleigh, Etats-Unis
- 888-235-8221
- support@bracelab.com
- bracelab.com
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Minimal pain.
28 septembre 2025
Réponse de BraceLab
Thank you for taking the time to leave a review. We are happy to hear the brace did not cause you much pain and you are able to wear it comfortably!
The product I order was not the product…
The product I order was not the product I wanted. That product was out of stock, but it was a good experience working with your company.
28 septembre 2025
Réponse de BraceLab
We appreciate your feedback and are sorry the product you wanted was unavailable. We're glad you had a good experience working with our company, though.
I really like the knee brace
I really like the knee brace. I measured before I ordered it but I probably should have ordered a size XL.
28 septembre 2025
Réponse de BraceLab
We're glad you like the knee brace! We know sizing can be tricky, and we appreciate your feedback about the fit. Thanks for letting us know.
The brace hurts the base of thumb when…
The brace hurts the base of thumb when wearing it for a few hours. It was fitting by an Hand PT. We also needed to add a "cushion" between the thumb and pointer finger. I also do not like that there is a lot of the fuzzy material exposed - which gets dirty.
25 septembre 2025
Réponse de BraceLab
We appreciate you sharing your experience. We're sorry to hear the brace caused discomfort and required extra padding. Please reach out to our support team with any questions.
Hard molded plastic pinches skin; add padding
The brace works well to support the thumb joint, but the hard molded plastic means that it pinches skin when doing tasks. Some soft padding between the plastic and skin would help alleviate this.
6 octobre 2025
Réponse de BraceLab
We appreciate your feedback. We're glad the brace supports your thumb joint. We're sorry the hard plastic pinched your skin. If you have any questions, please reach out to our support team.
Good functionality
I was looking for something to aid with my plantar fasciitis, your product seemed a good fit for issue.
28 septembre 2025
Réponse de BraceLab
We're happy to hear that our product seems like a good fit for your plantar fasciitis. We appreciate you taking the time to share your positive experience!
I'M PRETTY SURE THE BRACE i was sent is…
I'M PRETTY SURE THE BRACE i was sent is the wrong size. Tried calling several times to discuss. Never able to speak to anyone.
KEVIN WOLFE
28 septembre 2025
Réponse de BraceLab
We are sorry to hear that the brace might be the wrong size. Our phone number to reach out to is (888)235-8221 and our hours are 9 am - 5 pm ET. Please either give us a call there or email our support team directly to sort this out.
BEST brace/life changing for my husband's drop foot
My husband has drop foot from having sepsis. He was fitted for an AFO brace post discharge from rehab. He wore it for awhile then started just using his cane. I saw BraceLab on a morning show and decided to give it a try. This brace has been life changing! Prior to sepsis, we used to be active and walked 3 miles daily. With this brace, he is now walking without his cane, he's stable and even says he thinks we could start walking again. This has been a huge blessing for us!
28 septembre 2025
Réponse de BraceLab
We're so glad to hear that the brace has been life-changing for your husband! It's wonderful that he's walking without his cane and feeling stable. We appreciate you sharing your experience.
A Better Brace
I have arthritis in my left foot. My podiatrist gave me an archaic brace to wear when I exercise. It extends halfway up my calf and requires me to wear a tube sock. When I saw your compact brace on a segment of Good Morning America’s Deals and Steals it just made sense. It’s much easier to put on and works just as well if not better.
P.K. Madison WI.
28 septembre 2025
Réponse de BraceLab
We're so glad our brace offers you a more comfortable and effective alternative to manage your arthritis during exercise. We appreciate you sharing your positive experience!
Réponse de BraceLab
We're happy to hear that you like the product and that our service met your expectations. Thank you for your positive feedback!
Extremely difficult to get on
Extremely difficult to get on, too complicated, read the directions and watched a YouTube video. Didn’t do any good at all.
28 septembre 2025
Réponse de BraceLab
We appreciate your feedback and time. We're sorry you had difficulty and found the process complicated, even with instructions. Please reach out to our support team with any questions.
Made it so easy to return brace that…
Made it so easy to return brace that was not the right size for me. Too big and it was a small!
28 septembre 2025
Réponse de BraceLab
We're happy to hear that the return process was easy for you. We appreciate you taking the time to share your experience with us.
The fit and support.
28 septembre 2025
Réponse de BraceLab
We're happy our product provided the fit and support you were looking for. Thanks for your feedback!
The straps were twisted and my husband…
The straps were twisted and my husband couldn't get a good fit.
28 septembre 2025
Réponse de BraceLab
We appreciate you bringing this to our attention. Please reach out to our support team with any questions so we may be able to assist you.
Love the knee brace
Love the knee brace. After meniscus surgery, I have had several and I think this might be my new favorite. The first time I used it, it felt way too tight and I was rethinking my life choices, but I powered through. It adapted to me, and I adapted to it. Now I can't exercise without it.
28 septembre 2025
Réponse de BraceLab
We're happy to hear that you love the knee brace! We appreciate you sharing your initial experience and how it has become essential for your workouts post-surgery.
Réponse de BraceLab
We're happy to hear that our fast delivery and back brace were helpful. Thank you for your positive feedback; we appreciate it.
Wrist Pain
My wrist has been hurting for about a month and nothing has helped. This brace has been a huge help and I've definitely noticed a difference in my wrist and it's feeling much better. I'm so glad I bought it.
28 septembre 2025
Réponse de BraceLab
We're so happy to hear that our brace has provided relief and made a positive difference for your wrist. Thank you for sharing your experience.
Brave Lab ankle brace
Price was reasonable based on sale. Best ankle brace I've ever had.
28 septembre 2025
Réponse de BraceLab
We're happy to hear that you found a great deal and the ankle brace is the best you've had! Thanks for your positive feedback.
I had to return my brace for a…
I had to return my brace for a different size and it was done quickly and easily. I love my brace.
28 septembre 2025
Réponse de BraceLab
We're happy to hear that the exchange process was quick and easy for you. We're glad you love the brace, and we appreciate your feedback!
Réponse de BraceLab
We appreciate your review. Please don't hesitate to reach out to our support team with questions regarding the brace.
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