Purchased on line, Henrad radiator 600 x 2200 double panel, double connector type 22. Unfortunately the listing on Bradfords web site did not mention the fact that the item was in stock for nigh on f... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementStratton Business Park, EX23 8LY Bude, Cornwall, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I recently ordered 500ltr bags of loam topsoil from my Bude branch. One bag was ordered over the weekend so would not have been processed until Monday. A further 2 bags were ordered today Wednesday at... Voir plus
L'entreprise a répondu
Although an odd problem with delivery details box, which, if you fill it in then you can’t proceed to checkout! However, if you go back and the second time DON’T fill in the ‘delivery details box’ you... Voir plus
L'entreprise a répondu
I've used Bradfords Bude twice recently to deliver gravel, soil + timber to Barnstaple as a private customer. It was a truly excellent experience. They called me the day before delivery & on bot... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Écrit par l'entreprise
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Coordonnées de contact
Stratton Business Park, EX23 8LY, Bude, Cornwall, Royaume-Uni
- 01288 270510
4,5
Excellent
163 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The item purchased was not in stock at…
The item purchased was not in stock at branch and is still not in stock
25 novembre 2022
Réponse de Bradfords - Bude BBS
Good Morning John,
Thank you for taking the time to leave us a review.
I believe the manager of your local branch has now managed to get your item in for you.
I am glad we were able to get this sorted out for you,
Kind regards,
Joe.
Réponse de Bradfords - Bude BBS
Hi Laurence,
Thank you for taking the time to leave us a review.
We hope to see you again soon.
Lorna
Please stick to agreed delivery dates
Because I had a 12 day window when I would be on site I ordered materials online a week prior to have the best chance that delivery could be arranged to take place as early as possible during the period I would be there. I tried hard to make this happen using the website message facility and also by phoning the helpline. I was told, and the website states, that the delivering branch would call me to arrange a delivery date. This did not happen. Delivery was attempted and aborted the following day, a week early. After delivery had failed the branch did call me and re-delivery was arranged for 10th Nov. The materials were actually dropped off at the site in my absence on or before the 9th Nov. When I got there very late on 9th it had rained and the timber was absolutely soaked and so could not be treated. It is still drying out.
I am grateful for the free delivery but agreed dates must be adhered to. Needing to dry out the timber has impacted my schedule and caused me no small inconvenience.
9 novembre 2022
Réponse de Bradfords - Bude BBS
Good Morning Alan
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I know the manager at the branch has recently contacted you to resolve this, so we hope to see you again soon.
Kind Regards,
Joe.
Timber Garden Sleepers
Sleepers look much better than previous ones from local builders merchants. Driver brilliant despite difficult location to find for first time and access to site.
Delivery within 3 days of online order.
14 septembre 2022
Réponse de Bradfords - Bude BBS
Good Evening Mr Bell,
Thank you for taking the time to leave us a review.
I am pleased to hear that you are happy with the sleepers you have received from our Bude branch and that the driver was very helpful and provided a good delivery service to your site.
This will be passed on to all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent service
Excellent service, friendly driver delivered in a very tight space and did a perfect job, couldn’t ask for better would definitely recommend Bradfords
16 août 2022
Avis spontané
Réponse de Bradfords - Bude BBS
Good afternoon Roberta,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Megan
Always an Excellent service here
12 août 2022
Réponse de Bradfords - Bude BBS
Good Evening Mr Crockford
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
CLS Stud Timber
Excellent timber (as always) delivered in great time by a super friendly and helpful guy. Always rate Bradfords.
10 août 2022
Réponse de Bradfords - Bude BBS
Good Evening Josh
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the timber you received and the Bude branches delivery service, this will be passed on to all involved with your order!
We hope to see you again soon.
Kind Regards,
Katie
Réponse de Bradfords - Bude BBS
Hi Mr Jordan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Had my order ready when I arrived
Had my order ready when I arrived. They loaded 6 large paint lots into my car. Thanks
23 juillet 2022
Réponse de Bradfords - Bude BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Friendly and knowledgeable
Friendly, efficient service from counter staff in-store and the delivery driver who brought us our materials.
14 juillet 2022
Réponse de Bradfords - Bude BBS
Hello Mrs Key,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Loved the slate stones delivery was…
Loved the slate stones delivery was very quick and driver went out of his way to put bag where we wanted.
7 juillet 2022
Réponse de Bradfords - Bude BBS
Hi Diane,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Perfect service again from the Bude…
Perfect service again from the Bude branch. Great value, fast delivery, superb comms. Cheers!
6 juillet 2022
Réponse de Bradfords - Bude BBS
Hi Don,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Lorna
Good all round service
Everything I ordered was in stock, the staff were very helpful and put my order in the car for me, very pleased with everything .
13 mai 2022
Réponse de Bradfords - Bude BBS
Hi Pat,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Very frustrating
I keep getting assured that somebody will ring me back, but they do not.
I also get assured that missing items will arrive on a future date but they do not and again nobody contacts me.
As soon as the staff give assurances they seem to totally forget the issue.
Very frustrating.
12 mai 2022
Réponse de Bradfords - Bude BBS
Hi Steve,
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a negative experience with us due to the poor communication and service you have received.
I apologise greatly for this and for any inconvenience this may have caused you.
I will look into this further, to see what caused this to happen.
Kind Regards,
Charlotte
Always helpful and good stockGreat place and people
Always helpful and good stock. Recommended for building supplies. Friendly too!
4 mai 2022
Réponse de Bradfords - Bude BBS
Hi Bob,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service
23 avril 2022
Réponse de Bradfords - Bude BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Absolutely brilliant
Absolutely brilliant, ordered online and was with us in a couple of days delivered with precision. Will definitely use again and recommend to others.
18 avril 2022
Réponse de Bradfords - Bude BBS
Hi Jeff,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Excellent service
16 avril 2022
Réponse de Bradfords - Bude BBS
Hi Gerry,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Réponse de Bradfords - Bude BBS
Hi Bill,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
Réponse de Bradfords - Bude BBS
Hi,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Charlotte
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.